Purchased content won't download

My Apple TV, which I just reconnected after a long hiatus, won't download/stream my purchased movies or TV shows from iTunes. It just gives me the circular spinning wheel for a long time (I once left it going for half an hour). It shows everything else (Netflix, movie previews, Hulu Plus, etc.)
I believe this is the Apple TV version 2. I tried to do the most recent software update, but it failed.

Hey Dan,
If you are having an issue with playing content from the iTunes Store on your Apple TV, I would suggest first restarting the Apple TV. See this article -
How to restart your Apple TV - Apple Support
If you continue to experience the issue, you will need to restore the Apple TV. See this article -
Apple TV (2nd and 3rd generation): Restoring your Apple TV - Apple Support
Thanks for using Apple Support Communities.
Be well,
Brett L

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