Purchased creative cloud membership but still asking serial

tonight i have purchased creative cloud students or teachers membershıps but when i tried to open after effects it asking serial key what can i do for it

Hi There,
Kindly sign out and sign in again to Creative Cloud app: Sign out, Sign in | Creative Cloud Desktop app
Please try : Sign in, activation, or connection errors | CS5.5 and later.
Thanks,
Atul Saini

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After trial version expired and purchasing creative cloud membership programs still will not open

I keep getting "trial version expired" even though I have purchased the cloud membership around 3 weeks ago. I did the chat with someone who had me remove my cache, which did work for me to run Photoshop, but not for Dreamweaver. I installed a patch for the download manager that did not work as well. I have installed and uninstalled multiple times with no luck, and now have a project due Thursday!! Please help!!

I don't think these issues pertain to mine. There is something getting mixed up between my trail version (expired) and my new Creative Cloud subscription. Its like it can't see it for some reason. I was able to get Photoshop to work but Dreamweaver is being stubborn!! Please help my project is now due tomorrow... !! Thanks!
From: [email protected]
To: [email protected]
Subject: After trial version expired and purchasing creative cloud membership programs still will not open
    Re: After trial version expired and purchasing creative cloud membership programs still will not open
    created by Mylenium in Downloading, Installing, Setting Up - View the full discussion
Sign in or activation errors | CS6, CS5.5 Subscriptions, CS6 Perpetual Mylenium
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Purchased Creative Cloud membership but I have trial rigths only - Photo Package

Dear Adobe Support!
I have purchased the CC Photography package, I can see it under my account on the CC web-page, but it does not look under the Creative Cloud application and neither Lighroom nor Photoshop.
I tried to sign-out and sign back process on all the programs, the result is the same.
Could you please let me know how can I use the full version of the purchased softwares?
Many thanks and Kindest Regards,
Gergely

Hi Sheena,
Thank you for your instruction!
Unfortunately it does not work for me...
I have installed the Application Manager and tried to open Lightroom and PhotoShop.
There is no "Deactivate" under "Help" menu, I just able to sing out and back, there was no change.
I also tried to lunch PhotoShop, the software told me the trial period is over, I can purchase the software. I clicked on purchase and system are trying to connect with my account currently, with no result. It would get serial number which I do not have...
Many thanks and Regards,
Gergely

Hi All, I bought InDesign Creative Cloud membership but just been asked to put serial number... any idea where I can find this serial? thanks in advance!

Hi All, I bought InDesign Creative Cloud membership but just been asked to put serial number... any idea where I can find this serial? thanks in advance!

Pawel.burba this error will usually occur if there is a connection error between the computer and our activation servers. Please see Sign in, activation, or connection errors | CC, CS6, CS5.5 - http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html for information on how to resolve the connection error.

I have downloaded After Effects via the creative cloud, however it still asks me for a serial number, and I cannot log in to the licencing site.

I have downloaded After Effects via the creative cloud, however it still asks me for a serial number, and I cannot log in to the licencing site.
Please help

Jodie84,
I have just checked your account and found that you indeed have bought a Creative Cloud for Teams subscription but you have assigned the single seat to another user hence you ( If you are using your own Adobe ID ) are getting the trial error message.
Two options : Either reassign the seat to your self or add an additional seat and invite your self in the same Team.
Cheers,
Kartikay Sharma

I purchased an English language Creative Cloud membership, but the Creative Cloud Desktop applicatio

Hi,
I purchased an English language Creative Cloud membership, but the Creative Cloud Desktop application is set to a different language and strat on trial mode
I allready unistall all and reinstall everything.
On Adobe there's a solution to fix the problem:
http://helpx.adobe.com/creative-cloud/kb/creative-cloud-trial-mode.html
but I don't have the Adobe Application Manager anywhere on computer
I download it from downloads and run the set up, but although does not installed on my computer so I can't fix the problem as Adobe wants

Hi TrauTanka,
Please change the CC apps language from creative cloud desktop. Go to preferences and you can change the language as mentioned in below screen shot.
Regards,
Ashish

Can I cancel my Creative Cloud membership and still use Photoshop on my computer?

I have the month-to-month Creative Cloud membership and am curious if I would be able to cancel my Creative Cloud membership and still have access to everything still involved with my Photoshop downloaded onto my computer?

If you have licensed versions of software that you purchased separately from your Cloud subscription you can still use them. There is a chance that the Cloud will have taken over for them in which case you may have to uninstall, clean things up, reinstall.

I have a creative cloud membership but after a while when I start any of the products it tells me trials ended

I have a creative cloud membership but after a while when I start any of the products it tells me trials ended

sign out and then back in to your cc app using the adobe id used to pay for your subscription, Sign out, Sign in | Creative Cloud Desktop app

If I purchase creative cloud membership for only one program, will I get a paid adobe phone gap build account for free?

$djd phonegap create my-app
$ cd my-appIf I purchase creative cloud membership for only one program, will I get a paid adobe phone gap build account for free?
$ phonegap run android

There is no additional payment for phone gap build .
Please refer to http://helpx-internal.corp.adobe.com/content/help/en/dreamweaver/kb/phonegap-build-cc-2014 -update.html
Regards
Rajshree

Cannot purchase creative cloud membership

I just decided to restart my creative cloud membership. I plan to purchase After Effects for 1 month. Unfortunately, after I submit my payment information I get an error saying there was an error with my order, and that I should try again. I did 3 times and it still didn't work.
Underneath the error it said : "PAYMENT_TOKENIZER_SERVICE_UNAVAILABLE"
I've looked up through the forums for other people who are experiencing the same problem, but none of them really presented any solution.
Thanks for any help in advance

HI David,
Which browser were you using? Can you try using Google Chrome and clear the browsers cache? Make sure that you can access HTTPS sites per this link.
http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
That should help.
Scott

Creative cloud membership but can't push sites live

hi, i have a creative cloud full membership but can't push sites live.
i thought five sites can be pushed live with the membership, or?
build my site in adobe muse and when i click the the push live button within businesscatalyst it tells me, that i have to make a purchase? thank you for answering

webBasics
$6.59 USD/month
Content Management
Site Analytics
Web Forms
Social Media Sharing
Phone & Tablet Support
FTP & File Manager
don't understand. i have no site pushed live ever.
to lowest plan is web basics (see above). this is what is written underneath my plan in my businesscatalyst. and you say it is included to my membership.
but still can't push sites live. why?
Websitestatus
Planung
webBasics
Status
Temporär

Cannot purchase Creative Cloud Membership online

purchase of Creative Cloud Membership is not possible in my region (croatia). Don't you allow online purchases in the EU countries? if you do, why not all the EU member countries?
Can you please tell me how can I buy the membership?

contact adobe support, http://www.adobe.com/support/chat/ivrchat.html

I purchased a creative cloud membership but it still asks me for a serial number when I try to open software

I had Photoshop CC, Dreamweaver CC, and Illustrator CC installed as a trial. The trial has now run out and I purchased an account for a full subscription to all adobe software, but in the creative cloud app it keeps prompting me as "your trial has expired" and when I click "license this software" it prompts me with a serial number screen. All uninstalled apps have a "try" or "buy" button next to them when I assume it should say "install" since I've paid for them.
Some things I've read on forums and have tried with no success:
uninstalling and reinstalling all apps including creative cloud desktop manager
used the adobe cleaner utility to clean all leftover adobe files, then tried reinstalling software
edited the hosts file to remove any additional lines.
changed my language settings to International english.
tried signing in and out
I was told this computer had pirated adobe software installed on it at one time. Not sure if this is responsible for why this has been so problematic. Please help, Ive spent hours trying to figure this out. ps i'm on a mac.

Jodie84,
I have just checked your account and found that you indeed have bought a Creative Cloud for Teams subscription but you have assigned the single seat to another user hence you ( If you are using your own Adobe ID ) are getting the trial error message.
Two options : Either reassign the seat to your self or add an additional seat and invite your self in the same Team.
Cheers,
Kartikay Sharma

Creative Cloud Membership for Photoshop asking for Serial Validation. Can't Access the Program.

I purchased a Creative Cloud single-app membership for Photoshop and downloaded and installed it, but every time I try to open the application a window pops up asking for a serial number validation. If I click validate it says it can't connect to the internet, but my computer is connected. If I click "Connect Later" it loads for a brief moment then takes me right back to the serial validation screen. I can't get into the photoshop program at all. Now, if I understand correctly, I shouldn't need a serial number for it since it's a subscription, but I don't know why it's still asking me to validate it when I don't have one. I've tried uninstalling/reinstalling the program, and even talked to several agents, but 3 days after I've purchased it, I still cannot access the program. Please let me know what to do!

See the following:
Creative Cloud Reverts to Trial Mode
http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html

I have renewed my Creative Cloud License but still get the countdown membership notification.

Any help?

I called Adobe and got the problem sorted out, so no more countdown message now.
https://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
The person running the Photoshop CC needs to shut all his single apps and log out. Then he needs to log back in using the application on his machine – not any previous links. This should force his system to update and should clear the issue.
I basically just had to sign out of Creative Cloud and sign back in!

Purchased creative cloud membership but still asking serial

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