Purchased credits not showing up in account

Hi,
Last week I've purchased Skype credits, that have still not shown up in my account. There is a notification that I have purchased the credits on my home page (see screenshot 1) but not in my purchase history (see screenshot 2). I did get a confirmation of payment after the transaction, can you help me figure out where the credits are hiding?
Thanks

Hi Norman,
Thanks for your answer. But as mentioned, in my homepage of Skype I have this notification for a confirmation of purchase on 17April (which has been paid...). So I don't see why it doesn't show in the purchase history nor in the balance of my account?
"Skype Home
It's now ready for you to use. This transaction will appear as "Skype" on your account statement.
So now what?
You should be able to start using your purchase immediately. However, in some cases, you may have to wait up to an hour for it to be activated. If you're still having problems, visit our help section.
Here are your purchase details:
• Skype Name: [Removed for privacy]
• Product name: Skype Credit purchase of €10, Signup for auto-recharge
• Total amount: EUR10.00
• Transaction date: Apr 17, 2015
• Order number: [removed for privacy]
• Order status: Delivered
See the Terms of Use for this order in your purchase history. "
Regards,
Valérie

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