Purchased CS6 design & web premium (edu ed) but cannot register

unable register the above program via www.adobe.com/go/eduverify_ap

Do you receive an error message when entering your product code or in what way is it not working?

Similar Messages

  • 2012 I purchased CS6 Design & Web premium for students for WINDOWS. Now I want to buy a macbook. Can I download the installation files for MAC OS X with my licensed serial number for free?

    2012 I purchased CS6 Design & Web premium for students for WINDOWS. Now I want to buy a macbook. Can I download the installation files for MAC OS X with my licensed serial number for free?

    Hi There,
    We would like to inform you that you have got the serial number for Mac, it would not work on Mac machine as it is OS specific.
    If you wish you use a mac machine that you can swap the platform please refer the below mentioned link.
    Link: Order product | Platform, language swap.
    Contact support via : Contact Customer Care
    Thanks,
    Atul Saini

  • I purchased CS6 Design & Web Premium.  It appears it is the Middle East Hebrew English version???  How can I make it stay in ENGLISH.  It keep reverting to Hebrew and type runs right to left?  NOT what I asked to purchase?

    I purchased CS6 Design & Web Premium.  It appears it is the Middle East Hebrew English version???  How can I make it stay in ENGLISH.  It keep reverting to Hebrew and type runs right to left?  NOT what I asked to purchase?  [email protected]

    Try setting the text direction with no files open. It should stick for all new files.

  • I purchased CS6 Design & Web Premium but there is nothing on my Order List?!

    I recently made a purchase just awhile ago, I got directed to 'My Order List' and could see my order there.
    But when I refreshed it they disappeared and now my order is missing. Could someone tell me just what is going on?
    I have check 'My Order' for an hour now, still nothing. All my details have been submitted, including proof of my student card. I purchased the CS6 Web and Design suite for Students and Teachers to be exact. I have check my mail for any updates over the purchase but have got nothing, I would like to confirm if my order is really being processed as I am aware that it takes time for the 'Proof of Identification'(student) to be approved. I have a feeling that there was some server issues and should just make another purchase, I don't want to be pay for 2 copies though.
    I would really appreciate it if the Adobe staff could clear this issue!

    Contact support directly by phone or web chat. nobody here can look into such matters.
    Mylenium

  • CS6 Design & Web Premium "Program Launching Problem"

    II purchased CS6 Design & Web Premium in September and have been using the program ever since and everything was working fine until this week when I tried to launch Photoshop, InDesign, Dreamweaver, etc. and I got the following message:
    “The procedure entry point GetLogicalProcessorInformation could not be located in the dynamic link library Kernal32.dll”.
    Consequently, the majority of the programs won't operate at all because of this. I've tried uninstalling and reinstalling CS6 and also using the Adobe CC Cleaner Tool. Also, I've reinstalled Windows and even replaced my Processor thinking that might be the issue but nothing has fixed the problem. NOTE: By the way, I also own CS5.5 Design and Web Premium and everything works fine.
    Now I'm getting the message when I try to launch Illustrator that I'm only using a "Trial Version" and I have to sign in.
    Please help me. I really need to use CS6.
    Bill

    Kubins I would recommend reviewing your installation log to determine the exact error message.  The Adobe Support Advisor has been discontinued.
    You can find details on how to locate and interpret your installation log files at Troubleshoot install issues with log files | CC - http://helpx.adobe.com/creative-cloud/kb/troubleshoot-install-logs-cc.html.  You are welcome to post any specific errors you discover to this discussion.
    If you need to download a fresh copy of the installation files they are available at Download CS6 products.

  • My creative cloud subscription is over, and I'm trying to open up Adobe Photoshop CS6 which I got from my Adobe Creative Suite 6 Design & Web Premium - Education Edition, but it keeps trying to validate my creative cloud when I know it's expired.  What do

    My creative cloud subscription is over, and I'm trying to open up Adobe Photoshop CS6 which I got from my Adobe Creative Suite 6 Design & Web Premium - Education Edition, but it keeps trying to validate my creative cloud when I know it's expired.
    What do I do?  Help ):

    How do I prevent Creative Cloud from taking over my CS6 perpetual license?
    https://forums.adobe.com/thread/1584746

  • I installed Adobe CS6 Design & Web Premium on my Mac Book Pro a few years ago but have repeatedly encountered problems with the programs freezing or not opening properly. It's a Student and Teacher Licensing version so an academic ID is required but I am

    I installed Adobe CS6 Design & Web Premium on my Mac Book Pro a few years ago but have repeatedly encountered problems with the programs freezing or not opening properly. It's a Student and Teacher Licensing version so an academic ID is required but I am no longer a student--can I still reinstall it since my academic ID may no longer be valid?

    Erin Elzo as long as the serial number has been registered under your account at http://www.adobe.com/ then you should be able to continue to utilize the software.  You can find details on how to locate your registered serial number at Find your serial number quickly - http://helpx.adobe.com/x-productkb/global/find-serial-number.html.

  • Trying to download CS6 design & Web premium suite but keeps getting stuck at 10.28%

    I have tried to download CS6 design & Web premium suite over 6 time but it keeps getting stuck at 10.28%.
    Please advise

    I am having exactly the same error when downloading Adobe CS6 Design and Web Premuim for PC. The Adobe Download Assistant stops the download at 10.28% complete and will not go any further. I've cleared my cookies, tried different browsers (IE 10 & Chrome), I've uninstalled and reinstalled the download assistant. I tried Jeff's advice from the previous post (although that I think is more to help with troubleshooting after the software is downloaded.) I also tried restarting the download over and always, it stops at the same spot (10.28%) and will go no further.
    I am currently running Windows 7 64-bit. Any help would be appreciated.

  • I got CS6 Design & Web Premium on my mac, but now i also want it on my new macbook is it possible to use it also on my macbook? thanks!

    I got CS6 Design & Web Premium on my mac, but now i also want it on my new macbook is it possible to use it also on my macbook? thanks!

    yes, all adobe single user licenses allow up to two concurrent installations and activations.  if you need the installation file:
    Downloadable installation files available:
    Suites and Programs:  CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
    Acrobat:  XI, X | 9,8 | 9 standard
    Premiere Elements:  13 | 12 | 11, 10 | 9, 8, 7 win | 8 mac | 7 mac
    Photoshop Elements:  13 |12 | 11, 10 | 9,8,7 win | 8 mac | 7 mac
    Lightroom:  5.7.1| 5 | 4 | 3
    Captivate:  8 | 7 | 6 | 5.5, 5
    Contribute:  CS5 | CS4, CS3
    FrameMaker:  12, 11, 10, 9, 8, 7.2
    Download and installation help for Adobe links
    Download and installation help for Prodesigntools links are listed on most linked pages.  They are critical; especially steps 1, 2 and 3.  If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

  • Can I transfer my Adobe CS6 Design & Web Premium (Student edition) to another machine?

    Hello, last year I purchased Adobe CS6 Design & Web premium for students, and what I ordered is for Mac. I installed it in my iMac and Macbook, but then I unlinked the one in my iMac because I planned to install it in another machine (a windows desktop computer which is also mine). But then I typed the serial number to the Adobe design & web premium in windows and it says "the serial number you entered is invalid."
    Any idea how to transfer the CS6 to this machine?

    What Ned said.
    Serial numbers for perpetually licensed products such as CS6 are platform specific: Mac only or Windows only.
    You cannot use a Mac serial number to license the software on Windows. And vice versa.
    You can swap platforms using this procedure but it will require that you surrender your Mac license.
    http://helpx.adobe.com/x-productkb/policy-pricing/order-product-platform-language-swap.htm l
    Cloud apps (CC versions) do not have that limitation: they can be installed on both Mac and/or Windows for the same membership fee.

  • Upgrade Adobe CS6 Design & Web premium to Master Collection.

    Hi, is it possible to upgrade Adobe CS6 Design & Web premium to Master Collection? What is the cost?

    I'm not sure, but the answer must be a Yes. Coz, it is like you are upgrading to a product which has more products.
    If you have purchased Design & Web Premium CS6 within 30 days, then it is better to return and purchase Master Collection itself.
    I'm not sure of the cost either.

  • CS4 Design Premium Education Version upgrade to CS6 Design & Web Premium

    Can I upgrade my CS4 Design Premium Education version to CS6 Design & Web Premium - likely an Education version also?
    What is the cost?
    What is the best upgrade option (not including CC)?

    a) Edu versions can only be upgraded to commercial versions, but you missed the CS4 upgrade deadline which eneded December last year.
    b) If you are still eligible for edu pricing it's rirrelevant - you simply buy a completely new licenses at the discounted price.
    https://www.adobe.com/products/catalog/cs6._sl_id-contentfilter_sl_catalog_sl_education_sl _creativesuite6.edu.html
    Mylenium

  • I bought Adobe CS6 Design Web Premium, can I upgrade to Master Collection ?

    I bought Adobe CS6 Design Web Premium in marth 2014.
    Now I'm in university and I will learn how to use Adobe Premiere Pro.
    Unfortunately, this software isn't include in the suite that I purchased.
    Is it possible to upgrade to the Master Collection suite ? Or maybe to have a special price to buy the Creative Suite Production Premium ?
    Thank you.

    As a student you are usually able to purchase Adobe software at a reduced price.  While you cannot usually upgrade a student/teacher version of software you can still purchase the software at a substantial savings.  You should look into this if you have noit already done so.
    For details regarding the student/teacher provisions you can refer to the following information page:
    http://helpx.adobe.com/x-productkb/policy-pricing/education-faq.html#main_submit_poe
    Another good resource for getting information is the student and teacher edition information forum:
    http://forums.adobe.com/community/download_install_setup/student_and_teacher_edition_infor mation_?view=discussions
    Here are some links regarding student discounts from Adobe:
    http://www.adobe.com/education/students.edu.html?showEduReq=yes
    http://www.adobe.com/education/student-eligibility-guide.edu.html
    http://www.adobe.com/education/students/how-to-buy-eligibility.edu.html

  • How to upgrade my Adobe CS6 Design & Web Premium to CS8????

    I purchased Adobe CS6 Design & Web Premium 2 years ago, but Now I need to work with designers who are using adobe cs8 and I can not open their files...... sad......... Does anybody know how to upgrade my CS6 to CS8?
    Thanks
    Wendy

    There is no CS8. It's all Creative Cloud and you need to join.
    Creative Cloud pricing and membership plans | Adobe Creative Cloud
    Mylenium

  • CS6 Design & Web Premium

    Hey all,
    Ok. I am working in a company that has got CS6 Design & Web Premium installed in 1 PC but the PC has been running slow as of late.
    So it's been decided to be installed into a new PC for better performance. My problem is trying to find an installation for CS6 Design & Web Premium Windows 7 x64. So is there a link that I can go to to download it? or did adobe cut off all those links because of Creative Cloud?
    Because I went around the adobe website and it keeps pointing me at Creative Cloud. Since CS6 Design & Web Premium has been installed before I started this job I don't know where or how they installed it on the current PC as well as the account it has been registered to it. Only thing I have is the serial number. So Im just wanting the CS6 Design & Web Premium Windows x64 installation.
    Thx,
    Knox

    Hey Mylenium,
    Gives me this error when I go into it. That also goes for all the links on that page.
    Thx,
    Knox

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