Purchased/Downloaded Items

If you delete your purchased items from your library is there a way to get them back? Also if you already purchased a dvd/music can you re-download them for free?

If you delete your purchased items from your library is there a way to get them back?
Only if it's an application, or you use this form to request a free rdownload, or purchase it again.
if you already purchased a dvd/music can you re-download them for free?
Probably not. If there's a copy of it on another computer you have access to, bring it over to your current computer manually instead of using the form.
(44820)

Similar Messages

Authorizing of previously purchased/downloaded items from iTunes

Hi.....
I am having problems trying to authorise my new computer to play videos/tracks that I purchased and downloaded some time ago (still in my library) under an old email address/Apple ID which is no longer available to me. It's been that long, I can't even remember the password I used. Can anyone assist with this problem.

Right click on the tracks/videos and hit Get Info. In there on the summary tab you will see the user name that these were purchased under.
Try to login to iTunes using that name and you will see a forgot password link. There you can reset the password BUT you have to have access to the email account that the items were purchased with.

HT5622 I've downloaded the app clash of clans and I want to purchase an item on the game but when I go to purchase it something pops up and says I cannot connect to iTunes Store. Having said that I have a valid credit card entered into my iCloud account

I've downloaded the app clash of clans and I want to purchase an item on the game but when I go to purchase it something pops up and says I cannot connect to iTunes Store. Having said that I have a valid credit card entered into my iCloud account.

toshiro-99 wrote:
when I try to make a purchase within Clash of Clans a box comes up saying my purchase cannot be completed, and another saying cannot connect to itunes store. HELP!
To Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact

HT4009 I made a in app purchase on a game and it never took, when I went back and tried it again a window popped up that said I have already purchased this item but has not been downloaded yet? How do I download it when there is not a option to download?

I made a in app purchase on a game and it never took, when I went back and tried it again a window popped up that said I have already purchased this item but has not been downloaded yet? How do I download it when there is not a option to download?

Hi Dave_warr,
I would suggest restarting the iPad and see if the download resumes.
iTunes: How to resume interrupted iTunes Store downloads
Resuming downloads from an iOS device
From the Home screen, tap the iTunes icon.
For iPhone/iPod touch, tap More > Downloads. For iPad, tap Downloads.
Enter your account name and password.
Click the "OK" button.
Click the Resume or Resume All button to start the download.
If you don't see the application to download it, then follow these troubleshooting steps:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
If the app does not appear in your list of purchases, then contact the iTunes Store for help:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
I hope this information helps ....
Have a great day!
- Judy

HT1725 When I click on a Movie I get the following "You have already purchased this item but it has not been downloaded. To download it, select Check For Available Downloads from the Store menu." Then get err = 11111

iTunes quit unexpectedly during the download of a movie. When I click on that movie now I get the following message: "You have already purchased this item but it has not been downloaded. To download it, select Check For Available Downloads from the Store menu."
I follow the instructions, but the download still doesn't resume - err = 11111
Any advice?

Yeah, I am going to blast my iPhone for the 4th time today and pray this goes away. I had 6 apps showing updates, the 6 badge icon shows on the App Store on my iPhone and, having run them all, the 6 apps have two copies each on my iPhone: one that is the old version of the app and will not run and the other is a faded version of the app with an empty progress bar on the icon. Click those and you get an error message about connecting to iTunes, etc. as described in the article I linked to above.
It gets stranger than this. If I install a completely NEW app, the 6 that are stuck mid-update heal themselves and appear with the new version only, however now completely different apps (Hold Em for instance - which I did not update and didn't need an update) will not launch "app name Cannot Launch" message comes up.
Agh!

Apps - Download All Free Updates - You have already purchased this item

I have an iPad and iPhone, and over the past few months I've noticed that iTunes keeps getting confused when trying to download app updates.
So right now if I run iTunes, it shows that there are 16 updates in Apps. I click on Apps and then click the "16 Updates Available" link at the bottom right. This opens the "My App Updates" view. I then click "Download All Free Updates" and get a prompt that says:
You have already purchased this item
You have already purchased this item but it has not been downloaded. To download it, select Check For Available Downloads from the Store menu.
This is confusing because:
I have no idea which of the 16 app updates it is talking about
I'm not told why it has not been downloaded
Check for available downloads doesn't do anything.
I can get around this problem by manually downloading each update individually, syncing and trying an update again. But after a few weeks I get more updates and the problem starts all over again.
Any ideas why this is happening?
Cheers
Boz

You read a very old article that applied only to apps.
Redownloading is quite simple
Downloading past purchases from the iTunes ... - Support - Apple

You've already purchased this item, but it hasn't been downloaded.

I don't have App sync on (have tried it with App sync on and off), my Mobile Applications directory on my Mac is empty.
When I go to update my apps per the iPhone's App Store program, they download and then I get this message:
+You've already purchased this item, but it hasn't been downloaded.To get it, open iTunes on your computer, select Check for Purchases, then sync your device to your computer.+
I did this, yet the problem remains. Have restored to factory settings and after installing my apps again, the next time one updates I get this error and despite my following the directions above, the error persists. Anyone know of a fix for this little circle?

Yeah, I am going to blast my iPhone for the 4th time today and pray this goes away. I had 6 apps showing updates, the 6 badge icon shows on the App Store on my iPhone and, having run them all, the 6 apps have two copies each on my iPhone: one that is the old version of the app and will not run and the other is a faded version of the app with an empty progress bar on the icon. Click those and you get an error message about connecting to iTunes, etc. as described in the article I linked to above.
It gets stranger than this. If I install a completely NEW app, the 6 that are stuck mid-update heal themselves and appear with the new version only, however now completely different apps (Hold Em for instance - which I did not update and didn't need an update) will not launch "app name Cannot Launch" message comes up.
Agh!

Hi - I keep receiving the following error message on a song I purchased from itunes and am now trying to drag and drop to my iPad: "you must download items from icloud before you can copy then to iPad" what does this mean - please help! Thank you

Hi - I keep receiving the following error message on a song I purchased from itunes and am now trying to drag and drop to my iPad: "you must download items from icloud before you can copy then to iPad" what does this mean - please help! Thank you

Hi Poonam26c,
If you do not have a local copy of a song which you have purchased (i.e. it is available via iTunes in the Cloud), you may need to redownload it before you can transfer it to your device. You may find the following article helpful:
Apple Support: Downloading past purchases from the iTunes Store, App Store, and iBooks Store
http://support.apple.com/kb/HT2519
Regards,
- Brenden

HT204074 I went to buy a song on iTunes and it said I have already purchased this item, but it's not in my library. Is there a way to populate songs that I have downloaded on past computers with the same apple ID?

I went to buy a song on iTunes and it said I have already purchased this item, but it's not in my library. Is there a way to populate songs that I have downloaded on past computers with the same apple ID?

If iCloud is available for your country, you should. Here is the article that has the steps on how you can do this:
http://support.apple.com/kb/HT2519

Req:Download of purchase order item details using ALV oops

Hi all,
How to download the purchase order item details using ALV oops from the output of header details

Hi all,
How to download the purchase order item details using ALV oops from the output of header details

When i try to purchase an inapp download it tells me i must purchase the app that this item is for before i can purchase the item.

when i try to purchase an inapp download it tells me i must purchase the app that this item is for before i can purchase the item. I already own the app. Zen Pinball im trying to buy add on tables.

Me to, I spent 50 dollars to buy this and at first it said I didn't have enough money
Credit, no saying I have to buy the app when I already have it....in getting tired of crap like this. Thinking about no buying apple products anymore.

Hi - how do I download items already purchased? I have tried store and search for available nloads but it t

Hi - how do I download items already purchased? I have tried store and search for available downloads but it tells me they are already downloaded - they are not however - fyi I lost my phone so I am using a new phone with the same apple id and assumed I could just re-access my previously purcahsed items - how do I find them to download?
Many thanks

many thanks for a really fast response - Yes I have seen on other postings since you only get one hit and you are right I should have backed up and didn't as I am a bit of a novice and naive (but learning fast now). Have used your suggestion and accessed and downloaded some historical apps.
many thanks - I will ensure I back up regularly going forward.
Thanks again

I cannot download past purchased on my iPad. I'm getting error "unable to download item"

I cannot download music on from ITunes for past purchased on my iPad. I'm getting error "unable to download item"

I removed the sim card, reset the phone by simultaneously pressing the power and the home keys then turned off wifi. Put the sim card back in, it asked for the Apple ID password and I just hit cancel and the phone worked fine after that. Come on Apple, get your stuff together.

In iBooks,what does it mean when it says: you have already purchased this item. To download it check available downloads in the store menu?

In iBooks,what does it mean when it says: you have already purchased this item. To download it check available downloads in the store menu?

Apologies if I seem rude but isn't it obvious?
you have already purchased this item means you have already purchased this item - you don't need to buy it, you've already bought it.
To download it check available downloads in the store menu means to download it check available downloads in the store menu. So if you look at your top menu bar (in your iTunes programme) select the Store and from the menu that appears, select Check for available downloads. My guess (and I realise I'm risking my reputation here ) is that when you click on that, you will see a list of the items you've bought which will include anything you haven't yet downloaded to your iTunes. I assume there will be an option with that list to download those items.
I would like to thank the person who thought of the idea of taking different words and putting them in a certain order, so that those words form a sentence, and that sentence can then be read by other people and those people understand. Genius!

TS3623 Pressing play on purchased downloads and it starts to download but then returns to the play button. This is for all the purchased items I have. However pressing play on previews works. Please advise.

Pressing play on purchased downloads and it starts to download but then returns to the play button. This is for all the purchased items I have. However pressing play on previews works. Please advise.

Welcome to the Apple community.
A number of people have reported similar issues recently, many appear to have found a discrepancy of some kind in their account settings and making changes to these settings or simply resetting them has resolved the matter.
Check your account details are correct, check that you are using the correct details for Location, Region and Time Zone. You may want to change these settings and then change them back to see if that helps.
Also check your payment details, make sure your details are exactly how they appear on your credit card statement, you might also try changing some of those details, saving them and changing them back again.
You might also try logging out of and then back into your iTunes account (Settings > iTunes Store > Apple ID’s > Sign Out) and restarting your router. (Some have reported that after doing this, they need to check for rentals even though it may report that there aren’t any, after which rentals once again appear in the ‘movies’ feature)
Rentals should appear under their own heading in the ‘Movies’ feature, you might also check at Settings > iTunes Store > Check For Rentals.
At this point in time, I’m wondering if this could be related to (but not restricted to) the new feature that allows others to come into your home and use your Apple TV to download and play their content on your Apple TV without logging into their account on your Apple TV. The Terms of Use for iTunes Store content have always been to require you to only purchase and play the content from the store in the location where you live and to use a credit card registered in that location. Previously Apple seem to have been somewhat lenient on enforcing such restrictions, perhaps now they are not. However I don’t really have any evidence to support this suggestion, except that changes made to accounts in these areas do appear to be helping many.
If you are successful in resolving your problem, perhaps you would let us know exactly which action resolved the problem for you. If you are having this problem to begin with, can you also tell us your location.

Purchased/Downloaded Items

Similar Messages

Maybe you are looking for