Purchased Elements 8 two weeks ago
Hi,
I have a friend / customer who bought Elements 8 two weeks ago from the Apple Store. I was wondering if he would be entitled to a free upgrade to version 9 seeing as it was such a resent purchace?
I searched the store and all i can find is the upgrade option - £60 odd. Doesn't seem fair.
I sat through the install with him a couple of weeks back and we did register the product - he's new to computers so that's why i'm asking.
Many thanks in adnace,
cee
Purchased PSE 8 from Amazon UK on 26 September, delivered on 28 September.
Installed 1 October.
Updated to PSE 9 no problem except I missed the confirmation emails from Adobe.
Spoke to Adobe help desk who arranged delivery of PSE 9.
Adobe help desk was most helpful, BIG SMILES.
PSE 9 now installed. Learning curve, have purchased wacom tablet CTH 460 EN.
Up date priocess involved but eased by helpful helpdesk.
MAC OSX 10.6.4 (Snow Leopard), on MacBook 2.16 Ghz Intel Core 2 Duo, Mem 2GB 667 Mhz DDR2 SDRAM.
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Two weeks ago Purchasing 60 songs from iTune store.So Two of them play only half of song and then jumping to another songs.What is could be?Looks like is not been downloaded full.Can i get this two songs to play correct?Many thanks Aleksejs!!!
If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copies of the dodgy tracks and try redownloading fresh copies. For instructions, see the following document:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Otherwise, I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the items that are not playing properly. If you can't see "Report a Problem" next to the items, click the "Report a problem" button. Now click the "Report a Problem" links next to the items. -
HT204053 How do I restore a back up from two weeks ago from my icloud to my iphone
How do I restore a back up from two weeks ago from my icloud to my iphone
If you apps are still in iTunes, you should be able to sync them back to your computer. Otherwise, if you have iOS 5 (5.01) on your phone you could redownload them by launching Apps, press the Purchased button at the bottom, press Purchased at the top, then Not On This Phone. This will list your apps and allow you to redownload them. If you've purchased apps using multiple Apple IDs, you will have to sign in to each of these IDs to be able to download all your apps (by going to Settings>Store>tap on the Apple ID, sign out, sign back in using another ID).
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Ok Fellas, let me give you a clue: Games, particularly those that make heavy use of graphics and sound are notoriously power hungry. In fact, when I was in the Navy many years ago, the folks working on the NTDS (Navy Tactical Data System) computers used a version of Space Invaders to load test the AN/UYK-43 computers.
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iTunes Match
For $24.99/year you’ll get access to all your iTunesmusic including tunes you ripped from CDs or “borrowed” from anonymous friends. It scans your library to see if the song exists in iTunes’ 18 million song catalog and if it does it’ll stream it to you at 256 kbps. If your song is not in iTunes then it’ll be uploaded to iCloud at whatever rate it is on your device where it can be streamed for your listening pleasure. I cannot find any information on how to restore a library, however
Best of luck -
Serial Number not found now but worked two weeks ago!
I have input the serial number of my new purchase of ipod photo (second hand) on the support page two weeks ago and it detected that it still have 120 days left for the service plan. But I have just tried to do it again today and it says that there is no such number.
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Apple Phone Numbers
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Lightroom will not import my photos. It did up to a week ago. I have changed cards and cameras (both worked two weeks ago). I can import the photos to Picasa and iPhoto. I get the following error message:
Some import operations were not performed.
The following files were not imported because they could not be read [followed by a list of the files I wanted to import]
Thumbnails show up. LR just will not import them.
Any idea what is going wrong?If the Import button is not clickable, that means that Lightroom thinks you have no new photos to import (one possible reason is that they are duplicates)
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Click on All Photographs in the Catalog Panel on the left of the Library Module
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Course deleted all my stuff on my phone. When I was talking to apple support on the phone they told
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.... If I restore the phone in iTunes, will I be able to get to my Cloud data?
When Prompted in the Restore process... Choose Restore from iCloud Backup...
Full Details here > http://support.apple.com/kb/HT1414 -
Hi, i've just updated my iphone 5s to ios7.1 two weeks ago, however, 4 days ago, my phone's screen turned blue then grey. I have tried restoring it through i tunes but itunes keep saying error 40. Can this still be fixed? or does it need a replacement?
Hey everyone in Apple world!
I figured out how to fix the flashing yellow screen problem that I've been having on my MBP! Yessssss!!!
I found this super handy website with the golden answer: http://support.apple.com/kb/HT1379
I followed the instructions on this page and here's what I did:
Resetting NVRAM / PRAM
Shut down your Mac.
Locate the following keys on the keyboard: Command (⌘), Option, P, and R. You will need to hold these keys down simultaneously in step 4.
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Press and hold the Command-Option-P-R keys before the gray screen appears.
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Release the keys.
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(Note that I arrived at this solution when I first saw this page: http://support.apple.com/kb/TS2570?viewlocale=en_US)
Let me know if this works for you!
Elaine -
I bought my iPad mini two weeks ago and used my apple ID to make it sync with my iPhone. But so far I have not been able to activate iMessage and face time. It only gives me the option of signing in and when I do that I get an error message telling me that either my user name or password for my email is incorrect; even though I have been using my correct my apple ID in the password entry area. My apple ID works for every thing else. Please, can you help in this case?
Have a look here...
http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l
SHARING iTunes MUSIC
http://macmost.com/five-ways-to-share-music-in-itunes.html
Also... Create your Own Apple ID for Your iPhone...
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And... Have a read here...
https://discussions.apple.com/message/18409815?ac_cid=ha
See Here for > How to Use Multiple iDevices with One Computer
Have a read here...
https://discussions.apple.com/message/18409815?ac_cid=ha -
I changed my Apple ID two weeks ago and I accidently forgot to sign out of my iCloud on my iPhone 5C. Now it wont let me change the iCloud ID to match my new Apple ID. How do I change my iCloud ID even though it is asking for the old ID?
If the old ID is an earlier version of your current ID, temporarily recreate the old ID by going to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID. Click edit next to the primary email account, change it back to your old email address and save the change. Then edit the name of the account to change it back to your old email address. You can now use your current password to turn off Find My iPhone, even though it prompts you for the password for your old account ID. Then save any photo stream photos that you wish to keep to your camera roll. When finished go to Settings>iCloud, tap Delete Account and choose Delete from My iPhone when prompted (your iCloud data will still be in iCloud). Next, go back to https://appleid.apple.com and change your primary email address and iCloud ID name back to the way it was. Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.
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Two weeks ago both my wifes iPhone 4 and my iPhone 4 facetime stopped working. Others people with iPads have tried to connect with us using facetime and it all stopped. It trys to connect but then immediately disconnects. No changes to our internal wi-fi. I have checked the facetime settings and even reset my iPhone with no luck. My wife and I can not facetime when we are in the same room. All this worked for years before these last two weeks.
rbcobra,
iPhone 4 facetime not working: Apple Support Communities discusses this problem and possible solutions. -
when we purchased our mac two years ago, we set up the iCloud account. this past winter I created a new iCloud account thinking I was changing it. I now cannot access anything on the old iCloud acct and my computer hasn't been backed up either in awhile. How do i go back to that old account and delete it so that I can continue backing up on the newest account? I changed it because the original one I created an iCloud account with is a yahoo account email address and I am deleting my yahoo account for being compromised too may times.
Well, you can go to Manage your Apple ID and change the password if you can answer the Security Questions:
Apple - My Apple ID
If you cannot remember the Security Questions you can contact iTunes Support to reset them for you:
New iTunes Support - US and ww
Once you get your password reset and you can access your account info on Manage your Apple ID, you can change your ID. You won't be able to use the same email address that you are using for the new ID unless you change that one to something else. But, if you can get back into your old ID and change it to a new email address, then you can go on using that old ID, and just manually move the iCloud stuff you added to your new ID back onto the old one. Most of the stuff (like Contacts, Calendar, Notes) can be added by logging onto https://www.icloud.com on your Mac and doing it that way (it is a lot simpler when you have an actual keyboard in my opinion)
Hope this helps you to sort out the two ID business. If you have any questions, please post back!
Cheers,
GB -
My "What's happening today?" status keeps changing to something I set it to two weeks ago.
At work we use Microsoft Lync 2013. I have used the "What's happening today" status line in the Lync client so people can keep updated on things from me when I am away from desk. Two weeks ago I was busy moving IT equipment into another
building, so I had in my status bar a little blurb about equipment moves.
Now off an on for the last two weeks, my "What's happening today" keeps reverting back to that blurb about equipment moves. I'll change it by either blanking it out, putting in a different status like "Spring is here finally!" and
guess what? In due time it reverts back to the old status from 2 weeks ago.
I rebooted my PC and still it seems to be an issue. I am not sure if other people see this status when it reverts back or not, but next time I will log in with a test account from my laptop and see how I appear in the contact list.
Microsoft Lync 2013 (15.0.4701.1000) MSO (15.0.4701.1000) 32-bit
Part of Microsoft Office Professional Plus 2013.Hi KJSTech1,
Have you tried deleting the local profile ?
User profile:
%userprofile%\AppData\Local\Microsoft\Office\15.0\Lync\[email protected]
Registry Key:
HKCU\Software\Microsoft\Office\15.0\Lync\[email protected]
If the issue still exists, please feel free to let me know.
Best regards,
Eric
Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact [email protected] -
Is anyone having an issue with the App Store since upgrading to ios 5? I have iphone 4S and upgraded two weeks ago to ios 5, and yesterday I tried to access the App Store and could only get Genius and Updates....no App Store and couldn't search or go to Catagories in App Store!
I couldn't find the edit button on my original post so I am posting an update here.
I have gone through more apps and have had good luck on all but one more. And it's not that the app doesn't work, I am talking about the Yahoo Weather app, It works fine, but when you swipe between cities the screen lags a bit and it sometimes doesn't move between pages the way it should. On iOS 7.1.2 it was smooth as butter but on iOS 8.0, not so much. I will post a note in the app store to let them know. I really like the Yahoo app better than the new stock app.
I have been going through my games and they all work fine. Angry Birds (Original and Stella), Canabalt, Minecraft, Bejeweled 2, Silly Walks, PopWords, Doodle Jump, Deep Green all seem to work just fine.
Starbucks app works as it should.
I will stop back again next week after I have had the weekend to play with it in detail and post my thoughts again.
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