Purchased Elements, Downloaded to Drive, Can't find Files, Won't Open from Download list

Can someone please assist? I purchased elements, downloaded the files, saved them to a shared drive, and they are nowhere to be found now. I can't open them from the browser download list, or from the Adobe Screen that says Open Bundle.
Thanks,

If you are using IE 10 to download please try different browser or
use it in compatibility mode.
http://windows.microsoft.com/en-IN/internet-explorer/use-compatibility-view#ie=ie-10

Similar Messages

  • I need to update to the latest version of Snow Leapord-currently running v10.6. Because of where we live the slow download speed for such a large file has kept me from downloading the update. What can I do short of hooking up computer elsewhere?

    I need to update to the latest version of Snow Leapord-currently running v10.6. Because of where we live the slow download speed for such a large file has kept me from downloading the update. What can I do short of hooking up computer elsewhere?

    Do you ever visit a friend or realtive with a Mac who has faster internet? Maybe the local library has Macs on a fast line. If so, get a USB thumb drive and put this link on it from your computer:
    http://support.apple.com/kb/DL1399
    Then put this link on the drive:
    http://support.apple.com/kb/DL1429
    When you are at some place that has a Mac with a decent download speed. insert the thumb drive in that Mac and click on the first link ("DL1399") and direct the download to your thumb drive. Now do the same this with the second link.
    The installer files will now be on the thumb drive and, when you get home, drag them from the thumb drive to your desktop. Install the Combo update first.

  • HT1338 exe files won't open after downloaded from Safari on my Mac OS X 10.4.11

    exe files won't open after downloaded from Safari on my Mac OS X 10.4.11

    I use the free Unarchiver: http://unarchiver.c3.cx/unarchiver
    I have just tested it on a self-extracting Windows Internet Explorer and it opened it first time on my Mac.
    However, as you have been told, normally Windows executable files cannot be opened or used on Macs.

  • Bought Elements 13 boxed version can't find correct serial # to register and download software

    Bought Elements13 boxed version can't find correct serial # to register and download software

    Lost serial # http://helpx.adobe.com/x-productkb/global/find-serial-number.html

  • Can't find files after restoring them from Time Machine

    Hi!
    Yesterday I formated my macbook pro and re-install Mountain Lion. Before that I made a backup using Time Machine.
    When I wanted to create full system restore I couldn't do that. Neither using migration assistant neither with Mountain Lion startup disk. But that was yesterday story. I guess I was one of those unlucky guys who can't do a system restore because some strange reason.
    So what is the problem today: They someone says that I should enter a time machine and do a restore of a Macintosh HD. Restore of the whole hard disc.
    And I did that.
    And now I can't find those files on my Macbook. I can see on disk space  that they are on the disc but I can't find them.
    Is it because of the different user account or something like that?
    It would be really great if I could get a full system restore but it would be also great if I could just see all the files that i restored.
    THanks for the help guys!

    That's not the right way to restore. Delete the folder named "Macintosh HD" in the Volumes folder. It will take a very long time.
    Most likely, some folders were inadvertently excluded from your backups, and as a result you can't restore your data in Recovery, Setup Assistant, or Migration Assistant.
    Starting from a fresh installation of OS X, set up a new administrator account and log in. You should now be able to enter Time Machine and restore your user data from a snapshot.* I suggest you do this in two stages. Quit all applications except the Finder before you begin.
    Restore all the visible items at the top level of your home folder.
    Hold down the option key and select Go ▹ Library from the Finder menu bar. Enter Time Machine and restore all items in the Library folder. Log out and log back in as soon as the restore is complete.
    Any other invisible folders or files at the top level of your home folder that you want to preserve will have to be restored separately. For most users, that isn't necessary.
    You'll have to reinstall all third-party applications from scratch, or restore them from another kind of backup, if you have one.
    You'll have another problem if this is a new computer, or if you erased the startup volume: Time Machine won't continue your previous snapshot series, but will instead try to begin a new one, starting with a full copy of all files. There might not be enough space on your backup volumes for that. There are different ways of dealing with that situation, depending on your needs. The easiest way is to set your backup drives aside, if possible, until you're sure you'll no longer need the data on them, then erase them and start over. Meanwhile start a new backup on one or more empty storage devices. If that solution isn't workable for you, ask for instructions.
    *If you don't see any snapshots in Time Machine, exit the time-travel view and then hold down the option key while selecting
    Browse Other Backup Disks...
    from the Time Machine menu, which has an icon that looks like a clock running backwards. Select the backups of your computer by its previous name. If you don't have the Time Machine menu, open the Time Machine preference pane in System Preferences and check the box marked
    Show Time Machine in menu bar

  • I was able to download the Creative cloud but my Mac won't open the download. All I get is the color wheel...What should I do?

    I paid for the student creative cloud and was able to download the actual software but my Mac will not open the installer for the cloud.  I click on the download (which is the installer) and all I get is the color wheel that shows that it's having issues completing the task.  The "Finder" also says that it is not responding while trying to open the download.  Any suggestions on how to get the installer open?

    Mcleighty0 can you please post a screen shot of the behavior you are experiencing?  Please see FAQ: How do I capture and post a screen shot or video? for information on how to post a screen shot to this discussion.

  • Office 365 files won't open from network drive

    I can’t open any office  documents from a mapped network drive. I can however go to file explorer and go straight the server directory (\\servername\share) and open any document. As a workaround, I created a shortcut on the desktop that points
    to the share to allow the user to continue working.
    I have checked permission and added the path in Trust Center. I know it’s not the computer because I have logged in with other users and everything works fine. I have also logged into other computer with the user that is having the problem and again
    everything works. I'm convinced it some setting I'm missing within the user profile on the computer.
    windows 7 x64
    office 365 bussiness

    Hi,
    This is the forum to discuss questions and feedback for Microsoft Office, the issue is more related to the user profile. I'll move your question to Windows server forum.
    http://social.technet.microsoft.com/Forums/windowsserver/en-US/home?forum=winservergen
    The reason why we recommend posting appropriately is you will get the most qualified pool of respondents, and other partners who read the forums regularly can either share their knowledge or learn from your interaction with us. Thank you for your understanding.
    George Zhao
    TechNet Community Support

  • Files won't open from finder or by dragging to application icon in dock

    Clicking or double clicking on a file in finder causes it to blink as if it is opening but it does not open. Dragging the file to its application in the dock causes the application to open but the file does not open. I can only open a file from inside an application using File > Open.

    Welcome to Apple Discussions.
    First of all, are running you have any third party apps that change your system appearance?
    If so, try removing them from login items (see below).
    Then, create a new account, name it "test" and see how your apps work in that User acct? (That will tell if your problem is systemwide or limited to your User acct.) This account is just for test, do nothing further with it.
    Open System Preferences >> Accounts >> "+" make it an admin account.
    If the problem is present in the test account also, then it is systemwide. In this case try repairing this with the 10.5.2 Combo Update This is a fuller install, as opposed to an incremental "delta" update so it should overwrite any files that are damaged or missing. It does not matter if you have applied it before.
    (Note: If you are running build 9C7010 do not install the Update.)
    Remember to Verify Disk before update and repair permissions after update from /Applications/Utilities/Disk Utility.
    If the problem does not appear in the test account try starting in "Safe Mode" (It will take a bit more time to startup because it runs a directory check first).
    If that works go to System Preferences >> Accounts >> Login Items and remove them. Boot normally and test. If there are still problems, go to ~(yourHome)/Library/Contextual Menu Items and move whatever is there to the desktop. Then do the same with /Library/Contextual Menu Items. Lastly, try moving /Users/Home)/Library/Fonts to your desktop and restarting.
    Log out/in or restart, if that sorts it start putting items back one at a time until you find the culprit.
    Let us know.
    -mj

  • SMB-problem: can see/manage files, but cannot open from Windows 8.1

    I have some files shares on a  Mavericks server (clean install, including OSX Server). I can connect and see the shared files from my Windows clients (both 7 and 8.1). I can even create files, rename them, etc. From Windows 7 i can also open and edit them. So far, so good!
    From Windows 8.1 however, opening does not work: simple text-files and pdf's don't open at all (server cannot execute instruction/file already open), office documents can only be opened in read-only mode.
    In the System log (on OSX Server) are a lot of lines like: smbd[714]: File system does not support 0x0 time attributes (or does not support 0x400000, file attrs).
    Using Windows Power Shell, I figured out that there is a SMB2.1 connection between Windows and OS X, which seems
    to be correct. It appears that OS X judges that Windows is using one or more wrong parameters in an SMB-system call.
    I had lots of SMB-problems using Mountain Lion (Snow Leopard server was fine). I don't want to force my Windows machine to use SMB1 (for all shares) using the commands found in http://support.microsoft.com/kb/2696547 (I didn't try yet).
    Any help would be appreciated.

    So I have the exact same issues. I actually called Microsoft Support and they tried a bunch of different things. They even tried disabling SMB 2 and 3 on my Windows 8.1, but then I was unable to connect to my OS X 10.9.1 Server share point at all anymore!
    Here is what I found out. When I start up from my 10.6.8 Server backup on my Macmini Server, and then mapped the network drive on letter G on Windows 8.1 Pro client machine to that very same share point -  worked like a charm. I can read , write and such all fines on that share. All is well. Leaving the Windows 8.1 client alone, on the macmini server I selected the upgraded 10.9.1 Server volume and restarted the Macmini Server. After restart, guess what, I was able to perfectly access the files from Windows 8.1 on the OS X share point which of course was still mapped as drive G on 8.1 from earlier.
    Now here comes the kicker. I went ahead and restarted Windows 8.1 and then everything went haywire! I opened the Windows 8.1 desktop and brought up My Computer. I saw that the mapped drive G is no longer connected (red X). I went ahead and double clicked it and then Windows Explorer simply hug itself and wouldn't come back. I had to force quit explorer and ended up ultimately restarting Windows. After restart I went ahead and disconnected the mapped network drive (G), and then re-mapped it. I authenticated with the very same username and password as before. This time I am able to see all the files once again, but can't open or work with any of them. It is super jinxed. In my opinion there is a severe bug in Apples SMB 2 or smbx or whatever they call it. Why couldn't thy just leave it alone and pay a licensing fee and use Samba? It's just so stupid!!!!
    Apple, you must fix this problem. I will tell the server tech that I have been working with the very same thing. They should have never release 10.9. It was premature and not ready for prime time. It's good to know that there is a work around however. It is super teadious, and spastic, but hey, at least I get it to work. Either it has something to do with authentication, or the way OS X 10.9 responds when mapping a network drive on windows 8.1 pro? No clue.
    Apple does not pay me to Q&A their software. This stuff should simply work! I am ****** off and have wasted now over 3 weeks of my precious time banging my head against the wall with Apple stuff.
    Come one guys, get your stuff straightened out.  thanks.

  • Downloaded, file won't open. Downloaded again, still won't open.

    What can I do to get it to open? Is it a problem with my firewall or what?

    some pdf files open just fine, but this particular file (and a few like it) will open the Reader but the reader comes up with an error box that says the file is corrupted or not a compatible file, as shown here:
    I get this file from my download folder which gets it from a link in an email (from a trusted site I subscribe to)--been getting this file (a 'zine) for years and never had a problem with it. I think the error coincided with an update/upgrade to the reader a few months ago. Last month's issue didn't work at first, but later when I tried again it opened fine...there are a few other files I get in a similar way which also seem to have a problem. I've tried turning off the Reader security stuff but no joy....

  • .wmv files won't open when downloaded with Safari

    Recently bought this MacBook. It has Safari 3.2.3. When I download any .wmv file, the icon is a blank page icon and opens with textedit, not QuickTime or QuickTime Pro, even though the extension is .wmv. The .wmv files download properly with other browsers I have tried. I am hesitant to upgrade Safari to 4.0.3 due to the many posts of all the problems it seems to have. (I still have an unresolved issue with Safari on my other Mac after I updated.)
    The message I get is "The file could not be opened. The file is not a movie file."
    Anyone have an idea?

    Hello William:
    Download the free copy of Flip4Mac:
    http://www.microsoft.com/windows/windowsmedia/player/wmcomponents.mspx
    That product allows one to see .wmv files using Quicktime.
    I am hesitant to upgrade Safari to 4.0.3 due to the many posts of all the problems it seems to have.
    There is absolutely nothing wrong with Safari 4.0.3 (that I am aware of). There have been very few posts about problems, actually. The problems that have been posted almost always are specific to an individual configuration. For perspective, this user-to-user forum is for people who have problems. As a comparison, if you went to a hospital and extrapolated, you would think the whole world was sick.
    Barry

  • My apps from iCloud won't download and I can't find them on my purchases

    My apps from iCloud won't download and I can't find them on my purchases

    If you don't see them on your purchased list, make sure that you are signed in with the Apple ID you used to purchase them in Settings>iTuens & App Store.  Then redownload them by opening the App store app on your phone, tap Updates at the bottom, tap Purchased at the top, then tap Not on this iPhone at the top.

  • I am getting the PowerPC applications are no longer supported error, so I downloaded Libreoffice and can not find it on my hard drive anywhere. It did say install to Applications but it's not there. How do I find it and can I put it in my dock?

    I am getting the PowerPC applications are no longer supported error, so I downloaded Libreoffice and can not find it on my hard drive anywhere. It did say it would install to Applications, but it's not there. How do I find it and can I put it in my dock?

    In Safari's preferences:
    Look in the folder displayed where you see the arrow. The actual Downloads folder is found in your Home (user) folder.

  • HT1725 I've purchased a movie...Nebraska...I believe it completed downloading, but I can't find in any of the files.

    I've purchased a movie...Nebraska...I believe it completed downloading, but I can't find in any of the files.

    What did you download it on ? If you downloaded it on your Mac then it should be in the Movies part of your library. If you downloaded it on your iOS device then it should be in its Videos app. Is that where you've looked ?

  • HT1495 My husband and I share an i cloud account but each have our own separate ipads. We were told this would work, but now I can't find a book that I've downloaded on my ipad anymore. Where would I find it?

    My husband and I share an i cloud account but each have our own separate ipads. We were told this would work, but now I can't find a book that I've downloaded on my ipad anymore. Where would I find it?

    You and your husband can share a store account and still have seperate iCloud accounts for your contacts, bookmarks and stuff like that.  Click here for instructions to make an apple account without entering a credit card.  Make sure you use a different email address for each apple account. 
    Set up your iPhone/iPad whatever using the new account for iCloud.  Then go into settings/store and sign in with your purchasing account, you may need to sign out of the other account.  To the best of my knowledge, your household is allowed to share purchased legally, someone please correct me if I'm wrong.
    Once you each have your own devices set to your own accounts you can set them to backup to that account and it will keep all your contacts seperate.

Maybe you are looking for

  • Trouble figuring out how to use Portrait mode.

    I have a book that I have already contructed in paperback form and now I'm wanting to make it into an ibook using iBooks Author.  My book was originally done in an 8x10 format so I'd like to contruct it in portrait mode.  I would like to be able to m

  • Enabling button mode on Accordion item

    I have an Accordion with an AccordionHeader skin, and at runtime I add a navigatorContent component a number of times to dynamically create my accordion. What I need to do is have the cursor change to a hand when rolling over each accordion header (s

  • Looking for a fcp 7 blu ray workflow?

    Has anyone found a workflow they are happy with creating HD blu ray discs out of fcp. I shoot with the sony PMW-350 and edit in fcp 7 and need the ability to distribute in HD. Have installed the pioneer BDR-205 blu ray burner internally. I don't need

  • Macbook Pro does not start properly

    I have a Mid 2010 15" Macbook Pro that requires 2-5 pushes of the power button to start after being off for more than1/2 hour. Once it does start i can power it off and back on again with no issues. I have reset smc and pram,changed ram, tested diffe

  • Working with time format in Numbers

    I am trying to subtract sunset time from sunrise time to determine length of daylight. When I imported data from an excel spreadsheet, the column I had the difference did not transfer correctly. I have tried unsuccessfully to subtract a sunset time,