Purchased extra storage for photos
Hi, i have purchased an extra 200gb of storage for photos (newbie to mac here) , can anyone tell me if my photos are saved to iCloud do they stay there until i delete them or do they delete after so many days ? I bought the 200gb as somewhere to save my photos to so i could access them from any device, but I'm reading they delete after 30 days, is that correct ?
Thanks
iCloud Photo Library beta FAQ - Apple Support
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Need help with being double charged on my icloud account when purchasing extra storage for my ipad?
I had this same problem on my 4S. I fixed it by restoring the phone to factory defaults. Previously, I had taken the additional step of restoring from backup but, as soon as I did, the problem returned. The fix is a hassle as I now have to reinstall my apps but at least I can manage mail on the phone.
The problem also occurred on my iPad2 but I'm not restoring it as it's a serious hassle (see above) and I don't actually read much mail on the device.
As a side note, I noticed incredibly high load averages (5+ processes for 1, 5, and 15 minutes; 12+ for 1 and 5 minutes at one point) as well as CPU usage that didn't drop below 15% (apparently all user processes, system seemed to be about normal). As could be expected, this also lead to incredibly rapid battery depletion.
I can't tell what processes were hogging the CPU as neither of my devices are jailbroken and Apple doesn't seem to like 'top' much. -
Need extra storage for photos for my ipad ...
I need extra storage for my ipad to store photos on ... I have so far been looking at the Airport Time Capsule & Seagate Wireless Plus.
Can anyone recommend any? ThanksIf you need to offload photos as you have too many, the best way is to plug the iPad into you computer running Mac OSX and dump them into iphoto.
If you want to use something by wireless, without a computer then any network connected hard disk will work much the same. You cannot use file storage directly anyway.. you need to load a file app to start with.
I think use whichever works out the cheaper for you.
Do note the TC is really not designed to do this job and if you already use the TC for Time Machine it is messy loading files onto it. This is apparently a new purchase so you are not using the TC at all..
The TC lacks a method to back itself up.. And this is one of its great weaknesses.. if the TC fails.. and they all fail at some point. How are you going to recover those photos?? From iPad you will not have the tools needed to do backups of the TC to another location.
I have no idea if the seagate has built in proper backup but I would find out. -
I Have already purchased extra storage will the 20 I already paid count towards the up grade in storage or is it going to cost me another 40 buck
I Have already purchased extra storage will the 20 I already paid count towards the up grade in storage or is it going to cost me another 40 buck
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How do I use my iCloud???
I purchased 4 movies and 2 audio books from iTunes only to find out my iPad2 didn't have enough storage, so I purchased more storage from iCloud.
My iTunes account only shows the 4 movies that need to still be downloaded (not the two books) After purchasing 20GB from iCloud I am still receiving the "There is not enough available storage. You can manage your storage in Settings" message. I have gone to my Settings, where it shows I have the new, extra storage. I have set all the iCloud settings as shown on the Apple website. In my iCloud settings, it shows I have 17GB available out of 25GB. In my General settings, it shows that I have a capacity of 28.6 GB, while my Available is 2.9GB. (????)
I don't know why I still can't download the movies. I wouldn't know where to go (how to get to) the iCloud if I could...
Also, iTunes has sent me receipts for the movies and audio books I purchased as well. Where are they???
Thank you SO very much for any assistance you can offer me!Cancel your storage upgrade
If you upgrade or renew your storage but no longer need it, you can cancel. If you cancel your storage plan within 15 days of an upgrade or within 45 days after a yearly payment, you can contact Apple for a full refund. After this period, you can downgrade your storage for the following year.
Note: Partial refunds are available where required by law.
From here > http://help.apple.com/icloud/?lang=en#mma3518f8580
HelpKimIsAlreadyTaken wrote:
Since I purchased about $70 worth of movies and books and they won't load onto my iPad, do you think iTunes will refund my money?
If you make more room on your Device perhaps you can View/ use the purchases...
However if you would prefer a Refund... you can always ask... be sure to explain your situation...
To Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact
Note:
It is stated that all sales are final -
im really frustrated. everything not just this happening to me right now. I'll try to be as clear as I can be here. I can't get email or send email with one of two apple I.D.'s connected to my iphone. The other I.D. I paid for extra storage. The I.D. that needs more storage is my main email address and my lifeline. Job offers come to that address, my banking and home security alerts, etc all happen through this one email account. I can't even get that ID to show on my phone to choose it.
How can I change things to show me both ID's so I can add storage to the correct one?Try here > How to See a Purchase History for iTunes on an iPhone | eHow
Update or edit payment method > iTunes Store: Changing account information -
HT4847 i purchased extra storage for my icloud, but it dosnt show up as if i did.
I know the transaction went through because i was charged the 20 dollars, I dont know how to retrives the extra storage?
Cancel your storage upgrade
If you upgrade or renew your storage but no longer need it, you can cancel. If you cancel your storage plan within 15 days of an upgrade or within 45 days after a yearly payment, you can contact Apple for a full refund. After this period, you can downgrade your storage for the following year.
Note: Partial refunds are available where required by law.
From here > http://help.apple.com/icloud/?lang=en#mma3518f8580
HelpKimIsAlreadyTaken wrote:
Since I purchased about $70 worth of movies and books and they won't load onto my iPad, do you think iTunes will refund my money?
If you make more room on your Device perhaps you can View/ use the purchases...
However if you would prefer a Refund... you can always ask... be sure to explain your situation...
To Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact
Note:
It is stated that all sales are final -
Multiple Apple ID's and iCloud (purchased extra storage)
My mom and dad want different iCloud accounts (so the contacts etc are not merged) They have bought the extra 20GB of iCloud storage for my Mom's phone. Here's the setup and apple ID's... My question is how to split these and keep the extra iCloud storage on my mom's phone.
Dad's iPad ID: [email protected]
Mom's iPhone ID: [email protected]
iCloud extra storage ID: [email protected]
I want to change Mom's iPhone to: [email protected]
and change the extra iCloud storage to: [email protected]
I've already tried to change the ID of the iCloud but it will not let me because the email address for [email protected] is already used.
I hope this makes sense to someone!Hey rich!
I'm taking a risk here and assuming that when you say "iPad ID" and "iPhone ID" you are referring to the iCloud ID on the mentioned device, right?
If so,
the extra storage was purchased with your dad's iCloud account and that's where it stays.
Dad's iCloud ID can stay on his iPad, along with his extra storage.
Go to Settings->iCloud and delete Dad's iCloud ID from Mom's phone.
Log in to iCloud on Mom's phone with Mom's iCloud ID.
(Does she already have this iCloud ID? If not, it may be taken by someone else and she would have to create a new one for her.)
You cannot move the extra storage to Mom's iCloud ID. MAYBE, just MAYBE iTunes can do it, but I seriously doubt it. Contact them for assistance. (apple.com/support/itunes and select Contact iTunes)
I don't fully understand the need to purchase extra storage for just one device. Now, if you had multiple iOS devices (like for your business), then I can see it. I back up a 32g iPad and a 16g phone using less than half of 1G of my iCloud storage.
Good luck -
I recently purchased iCloud storage for my iPad Air so that I can store my photos in the cloud. I don't know how to do this. I want to be able to retrieve them as well.
Hello Janet
With that iCloud storage that you purchased, is used for mainly for iCloud Backup for your iPad Air, app data as in games and documents for like iWork and other apps that save data locally within the app. Dealing with photos in your Photo Stream they actually do not count towards that storage plan. If you don’t think that the storage is going to work for you, then cancel the upgrade you just made.
iCloud: iCloud storage plan overview
http://support.apple.com/kb/PH12796
iCloud: Shared Photo Streams FAQ
http://support.apple.com/kb/HT5903
iCloud: Cancel your storage upgrade
http://support.apple.com/kb/PH12798
Regards,
-Norm G. -
Storage for photos doesn't work
Photo storage kept telling me I was out of memory on my phone so I purchased more. The phone will barely let me store 60 photos even after I purchased the extra. Storage.
ThanksYou can't buy extra storage for you phone. If you purchased extra iCloud storage that will not increase the capacity of your phone. To create more free space on your phone you'll have to delete something on it now.
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HT4623 I've purchased more storage for my mini iPad however I still can not download iOS 7?
I've purchased more storage for my mini iPad however I still can not download iOS 7?
If you mean you purchased more iCloud storage, that doesn't expand the amount of storage on your iPhone. iCloud storage only gives you more room for backups, documents, photo sharing, etc. You will still need to remove things from your iPad to give you enough room for the update. You'll need less room if you update via iTunes on your computer than if you update directly on the iPad.
BTW, you posted in the iPod touch forum. For many issues the answers will be the same, but it's usually best to post in the correct forum for your product so that there is no misunderstanding.
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I purchased extra storage but lost free 5gb
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No. iTunes Store only.
"An iTunes Gift Card lets you shop for anything at the iTunes Store " > http://store.apple.com/us/browse/home/giftcards/itunes/gallery -
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