Purchased Full CC membership, wanting to cancel that and switch to just Photoshop/Lr
In May of this year, I purchased the full Creative Cloud membership, allowing me to download any program on to my desktop. But now, not being able to work I can't afford the $50 a month and am wanting to switch from the full membership to just the Photoshop/Lightroom plan for $10/month and possibly pick up a single plan of Illustrator for $19.99. My question is, do I have to cancel my full membership completely, un-install all of the programs including Ps, Lr, Ai and then re-download those three? Or is there a way to switch memberships without un-installing and re-installing them?
This is an open forum, not Adobe support... you need Adobe support to help
Adobe contact information - http://helpx.adobe.com/contact.html
-Select your product and what you need help with
-Click on the blue box "Still need help? Contact us"
Similar Messages
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Please help me how to cancel or downgrade the icloud memory
since i accidentally hit the upgrade button.If you know the answers to your security questions, you should be able to change your password without using email authentication (see http://support.apple.com/kb/HE36). If you don't, you may be out of luck.
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i had purchased an apps, now i want to cancel that purchase and i dont want itunes to keep on deducting my card..pls help me
Do you mean that it's an auto-renewing subscription ? If you do then there are instructions on this page for managing and stopping them : http://support.apple.com/kb/HT4098
If you want a refund for what you've already bought then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption -
HT204088 i purchased more storage and want to cancel that purchase, how do i do that?
i purchased more storage and want to cancel that purchase, how do i do that?
Hi mitch,
Contact iCloud support at this link:
https://expresslane.apple.com/Issues.action
Cheers,
GB -
once application installed in iphone, the apps still there in apps store--> purchased. So i want to remove that one
Only the carrier to which the iPhone is locked can unlock it. In
this case, you must work with Telus. If they have a pay as you go
plan, activate the iPhone on Telus that way and then after
you meet whatever requirements Telus has, stop using Telus
and move the iPhone to Virgin. Or sell the iPhone to someone
who can use it on Telus.
Telus is the only one who can unlock that iPhone. -
I want to cancel my addition storage I just purchased for Icloud
I want to cancel my addition storage i just purchased in icloud
http://support.apple.com/kb/PH12798?viewlocale=en_US&locale=en_US
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I refuse to pay for a one year automatic subscription for Cosumer report that was charged to my account today without me noticing. How can I cancel that and get reimbursed now?
PatrickFirst turn off auto-renewing subscriptions:
iTunes Store: Purchasing and managing auto-renewing subscriptions
Getting a refund won't be as simple. For that you will have to contact iTunes Store Support. -
I thought I canceled my Hulu Plus trial and yet was still charged... how do i cancel that and get paid back? Is that possible, and how...?
Hello Kaylajade28,
I have located an article that will walk you through a series of steps to locate your previously purchased content. As the article states, be sure to sign in to the original Apple ID used to make the purchase:
Download past purchases
http://support.apple.com/kb/ht2519
Before you begin
Sign in with the Apple ID that you used for the original purchase.
See which Apple ID you used to download an item.
See if the content is available for redownload. Previously purchased items might not be available if they're no longer on the iTunes Store. If you changed your Apple ID from one country to another, you can’t download items you purchased in a previous country.
Thank you for contributing to Apple Support Communities.
Cheers,
BobbyD -
I have just added more storage to icloud but now want to cancel it and get a refund, any advice please?
Try the suggestion by Plusco here > https://discussions.apple.com/thread/3404394?start=0&tstart=0
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I have photoshop cc. Now I see an offer for lightroom and photoshop for a lower price. Can I subscribe to that service instead of just photoshop cc? I currently pay $19.95 for just photoshop.
Ron , You need to contact Adobe Customer Support, then cancel current Photoshop single app subscription and then subscribe to Creative Cloud Photography subscription -$9.99 , it includes both Photoshop as well Lightroom and lightroom mobile apps.
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when i start typing in address bare it start to search or predict the site or texts and i unchecked it from options but it still working
i dont like it i want to cancel this optionAre you using this setting?
* Firefox (Tools) > Options > Privacy > Location Bar: When using the location bar, suggest: Nothing
Start Firefox in <u>[[Safe Mode]]</u> to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
* Don't make any changes on the Safe mode start window.
* https://support.mozilla.com/kb/Safe+Mode
See also:
* http://kb.mozillazine.org/Resetting_preferences -
I wanted to charge my iPod Touch 4G on my computer and i forgot that it automatically syncs which i didn't want it to. I cancelled the syn and when i checked my ipod it said the storage was almost full. I had 1.6GB before and it went to 46 MB?!? I just don't get it can someone help?
Connect the iPod to your computer and look at the storage used by the various categories as shown in the colored bargarph in iTunes.
Come back with the results.
An "other" larger than about 1 1/2 GB usually indicates that the "other" includes corrupted files. Usually restoring from backup eliminated the corrupted files. However, sometimes restoring to factory settings/new iPod is required.
To restore from backup see:
iOS: How to back up
To restore to factory settings/new iPod see:
iTunes: Restoring iOS software -
up date interference while downloading trial version of cc full packages. Can I cancel down loading and go for again?
yes.
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I made an iCloud purchase yesterday and I need to cancel the order and get a refund. How do I do this? Thank you for your help.
You can cancel an iCloud storage upgrade but only within 15 days of buying:
Apple seem to have made this as difficult as possible. You may be able to do this using http://expresslane.apple.com - click 'See all products and services', then 'More Products and Services, then 'iCloud', 'Account and setup' then 'This topic is not listed'. Explain the situation in the box provided and wait for a response - include a phone number. However you may find you cannot proceed without entering a hardware serial number which is still eligible for AppleCare.
In that event you will need to phone them directly, using the Apple Online Store number given at the bottom of this page. The first person you speak to may tell you to do it from the iCloud website but this is not possible. Politely insist on escalating the issue to a more senior person and eventually you should be able to get through to someone who can deal with this (you may have to wait for them to call you back) - you will be asked security questions and for part of your credit card number to identify yourself. -
that's it really.
Cancel http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html
-or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html
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