Purchased GCU a week ago, still not showing up

I purchased a two-year GCU membership more than a week ago. At the time of the purchase, the cashier realized I had more than one MyBestBuy account. She suggested I consolidate the accounts into one and assured me my GCU membership would be available.
It has been a week. The consolidation is complete, but I STILL cannot access my GCU benefits.
I am looking for assistance. I have tried PMing both Mike-BBY and Brian-BBY, but so far, I have not received any help.

Hello Doctorworm,
Thank you for enrolling in Gamers Club Unlocked. I am sorry for any delay in responding to you. I have been on vacation and am just back to work today. I will be happy to review your private message and see what we can do to help you get into your account.
Please watch for a private message reply from me shortly.
Best regards,
Mike|Social Media Specialist | Best Buy® Corporate
Private Message

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Purchased GCU a week ago, still not showing up

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