Purchased gift have been charged but recipient not received gifts even after resending

Purchased gift cards and have been charged but recipient not received them despite resending t least 6 times

They've checked the spam folder as well as the inbox on the email account that you sent them to ? If they aren't in spam either then try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

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  • My iPod Classic 120GB is clicking and not turning on. It has been charged but does not hold charge. I am not able to restore factory settings. Error code and have tried troubleshooting options without success. Thoughts?

    My iPod Classic 120GB makes a clicking noise when syncing with iTunes and will not sync. It will not turn on at this time and has been charged but does not hold the charge. After trying to sync, iTunes states that iPod must be restored. Have tried to do this but not successful, I receive an error code and have done the troubleshooting steps for the error and I am still not able to sync or use my iPod. HELP?

    Hi mafiose15,
    Thanks for visiting Apple Support Communities.
    Restoring your iPod to factory settings is the best way to try and get it back to working order. You can use the instructions below to restore it:
    How to restore iPod
    Verify that you have an active Internet connection, because you may need to download new versions of the iTunes and iPod Software.
    Download and install the latest version of iTunes if necessary.
    Open iTunes. Connect your iPod to your computer using the USB or FireWire cable that came with your iPod.
    After a few moments, your iPod will appear in the Source panel in iTunes.
    Select your iPod in the Source panel. You will see information about your iPod appear in the Summary tab of the main iTunes window.
    Click Restore.
    If you are using a Mac, you will be asked to enter an administrator’s name and password.
    A progress bar will appear on the computer screen, indicating that stage one of the restore process has begun. When this stage is done, iTunes will present one of two messages with instructions specific to the iPod model you are restoring.
    Disconnect iPod and connect it to iPod Power Adapter (typically applies to older iPod models).
    Leave iPod connected to computer to complete restore (typically applies newer iPod models).
    During stage two of the restore process, the iPod displays an Apple logo as well as a progress bar at the bottom of the display. It is critical that the iPod remain connected to the computer or iPod power adapter during this stage.
    Note: The progress bar may be difficult to see, because the backlight on the iPod display may be off.
    After stage two of the restore process is complete, the iTunes Setup Assistant window will appear. It will ask you to name your iPod and choose your syncing preferences, as it did when you connected your iPod for the first time.
    You can find the instructions in this article:
    Restoring iPod to factory settings
    http://support.apple.com/kb/ht1339
    All the best,
    Jeremy

  • HT1541 Can you please put the 40,000 chips i bought for $4.99 on my account for the game called BIG FISH CASINO. I was charged but did not received the chips that i purchased :-(

    Can you please put the 40,000 chips i bought for $4.99 on my account for the game called BIG FISH CASINO. I was charged but did not received the chips that i purchased :-(

    You need to contact iTuens store support of teh game developers:
    http://www.apple.com/support/itunes/contact/

  • FacesMessage(s) have been enqueued, but may not have been displayed.

    I have a page with the following snippet of JSF code.
    <html:message showSummary="true" errorStyle="font-color:#FF0000" for="authorName"/>
    <html:outputLabel styleClass="leftFieldTags" for="authorName">Author Name</html:outputLabel>
    <html:inputText id="authorName" style="text-align:left;margin:4px;font-size:13;width:40em;" value="#{addEditionPage.name}" size="128" />The following code in a bean places a message on the queue. The control field is a string "authorName".
            String msg = messages.getString(key, args);
            FacesContext.getCurrentInstance().addMessage(control,
                    new FacesMessage(severity, msg, ""));My navigation on error points back to the same page.
    When executed I get the following error.
    2007-06-19 13:21:40,015 INFO  [javax.enterprise.resource.webcontainer.jsf.lifecycle] WARNING: FacesMessage(s) have been enqueued, but may not have been displayed.
    sourceId=authorName[severity=(ERROR 2), summary=(Too many authors returned), detail=()]What's going on, and why doesn't my message display. The function that adds the message is an Action method.

    807976 wrote:
    Hi.
    I'm experience something similar.
    Did you finally resolve this stuff?.
    ThanksDon't resurrect old threads. Create a new one and provide a complete problem description.

  • I have been having issues with not receiving texts and voicemails daily, for a few months now. If I turn the phone completely off, when I turn it back on the messages will flood in from hours before. I can't be continually turning off my phone in case som

    I have been having issues with not receiving texts and voicemails daily, for a few months now. If I turn the phone completely off, when I turn it back on the messages will flood in from hours before. I can't be continually turning off my phone in case someone left me a message. How do I resolve this issue?

    Wifi:  my Cell phone will remember 10 wifi connections.  So delete any you don't use often and your home wifi and try to enter home wifi again.
    if it still won't connect to home wifi, call your internet provider for help.  You may need a newer router or different settings Or upgraded service.   Your phone seeks the best connection and will refuse lesser connections.
    last resort.  Backup the phone.  Do a full reset, then restore as new with the backup.
    if still not fixed, go back to apple and insist on repair or replacement.
    HOWEVER.   voicemail is not a wifi issue, it's a carrier function, which is why the SIM card is a suspect.

  • Has purchased the Adobe Illustrator CC  But did not receive EMAIL

    Has purchased the Adobe ® Illustrator ® CC
    But did not receive EMAIL

    check your account, https://www.adobe.com/account.html
    if your cc subscription is shown as active, download your software, Find a download link on Adobe.com

  • HT4009 I have purchased FIFA 13 points on my iPad. I have been charged but the points have not appeared?

    I purchased some FIFA 13 points on my iPad. My iTunes account has been charged but I have not received the points? Has anyone else experienced and resolved this?

    Bladerider900 wrote:
    Thanks ...
    You're Welcome.

  • Bought a song I have been charged but cannot play the song

    Bought the song ,it registered and charged but it will not play, it jumps to next downloaded song

    If you live in a Region that allows re-downloading Music...
    Delete the Song(s) and re-download...
    See Here  >  Download Past Purchases
    http://support.apple.com/kb/HT2519
    If not... Contact iTunes Customer Service
    Apple  Support  iTunes Store  Contact Us

  • HT4009 I purchased coins in a Zynga slot game.  I was charged but did not receive the purchase.  What do I need to do?

    I purchased coins in Zynga slots, was charged, but never received them.  What do i need to do to get my money back?

    Contact iTunes Customer Service and request assistance
    Use this Link  >  Apple  Support  iTunes Store  Contact

  • Emails in sent box appear to have been sent, but are never received

    I have an intermittent problem which is causing me no end of trouble for my business. Since about November last year, it seems that a certain percentage of my iCloud emails are never delivered to the recipient. There is nothing to identify failed messages -- they appear in my Sent box normally and as far as I can tell have been delivered normally. Some of them have been "new" messages, starting a new thread (which I suppose may possibly be trapped by someone's spam filter) but the majority are replies to another email, which I think are very unlikely to have been filtered as spam. I believe the people telling me that my emails have simply never arrived in their inbox at all. Messages with attachments and without attachments both fail. I am using the standard Apple mail client on my iMac.
    This only happens with my Apple email account -- although to be fair I send much more email through that account so it is not necessarily a fair comparison. It is nothing to do with Apple filters for obscenity -- there is nothing at all objectionable in the emails that appear to be failing. Most of them are very standard business communications.
    Has anyone found a solution to this problem? I wonder if I need to BCC myself on every message to see that it has come through (and even then, would that prove that all recipients received the message?)
    Many thanks to anyone who can help

    Hi there vladc,
    You may find the troubleshooting steps in the article below helpful.
    iCloud: Troubleshooting iCloud Mail
    http://support.apple.com/kb/ts4002
    -Griff W. 

  • Firefox is already actif but does not respond. and even after changing the default properties the problem comes back (Read-only)

    everytime I close Firefox, it select the option "Read-only".
    I stop the proces via Task management and then I can start Firefox again. I close it and the "Red-only" option is back again.

    Do you get this error only after closing and restarting Firefox or always?
    In case of the latter:
    Do you still have a default profile and is the profile as you see in the profiles.ini file marked as "Default=1" still present?
    *http://kb.mozillazine.org/Profile_folder_-_Firefox
    Try to delete the profiles.ini file to force Firefox to create a new profiles.ini file and a new default profile.
    *http://kb.mozillazine.org/profiles.ini_file
    *https://support.mozilla.org/kb/Firefox+is+already+running+but+is+not+responding
    *http://kb.mozillazine.org/Profile_in_use

  • HT5085 I purchased the Veronica Mars movie and it shows in my purchases but I can not download the movie.  When I look at downloads it says all previously purchased items have been downloaded but the movie doesn't show in my library and it won't download

    I purchased the movie Veronica Mars.  It shows in my purchases but it does not show in my library.  When I check for downloads available it says that I have downloaded all purchases in my account but this one is not there.  So frustrated with this whole system. 

    Does it show via the Purchased link under Quicklinks on the right-hand side of the iTunes store homepage on your computer's iTunes for downloading ?

  • How do I recover files that have been deleted but were not in trash

    I was just going through my files and deleting old ones but once I had emptied the trash a number of other files are now gone.
    These files were not selected and were not even in the trash folder, but they are still gone.
    Any idea on how this happens and if its possible to recover them? They were not overly important but its still an inconvenience. And no they were not backed up. All constructive suggestions welcome. Cheers

    Recover them from your Time Machine backup.  If you don't have a Time Machine backup then now is a good time to create one.  You could lose files or the entire disk at any time.  Your data is much more valuable than the $75 hard drive you will need for a Time Machine backup.
    For more about backups:
    Time Machine Basics: http://support.apple.com/kb/ht1427
    Most commonly used backup methods: 
    https://discussions.apple.com/docs/DOC-3045
    Methodology to protect your data.  Backups vs. Archives.  Long-term data protection:
    https://discussions.apple.com/docs/DOC-6031
    PlotinusVeritas gives some great suggestions for purchasing external hard drives in this thread:
    https://discussions.apple.com/thread/5602141?tstart=0

  • HT4009 i paid 2.99 for 60 donuts on the simpsons game and have been charged but never have i recieved them ?

    help how do i go about gettin what iv paid for ???

    Contact iTunes
    Apple - Support - iTunes - Contact Us

  • HT1849 I recently purchased an album on itunes, but did not receive all tracks

    I bought an EP version of the fukk album prior to purchasing the full album, both of which had the same track.  Shouldn't I have gotten that same track twice in my library under different albums? That is not currently the case.
    Instead I 'm missing track one on an album I just purchased. Please advise...

    Actually I'm missing track 2 and 5 of the new Phantogram album (pretty great album btw) so I can't listen to the album in it's entirety without "creating" an album playlist...I shouldn't have to do that.
    Also, it should be mentioned that this album was purchased before the entire album was available (pre-purchased allowed for one track at the time and then full download upon availability)

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