Purchased install download install install install........again and again
after purchasing OS X Lion it shows on my purchased apps that Lion is still not installed, i try to install for 1.5 hrs and then again it's the same thing so by now i've been installing it for 4 times now...whats the meaning of that? something wrong?
hi Rysz,
actually i've noticed one more thing my FaceTime also shows "install bar" and when i try to install it a message appear saying ' We Could Not Complete Your Purchase...Face Time can't be installed on "Macintosh HD" because the version of Mac OS X is too new"
are they not compatible or something?
i'm really bothered.
thanx Rysz
Similar Messages
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Purchased software download card for Adobe photoshopelements13 and adobepremiereelements13 at my campus bookstore on Friday morning Oct 31. Went through the process of entering product/serial numbers etc. and became "verified". Downloaded the product (~2 hours in time), the proceeded to install. At this - THIS point I was "told" I needed the 64 bit version (I have a 64 bit Lenovo T431s laptop). My patience wearing thin... I returned to the Adobe site from which I had done everything to this point. NOTHING with regard to a choice of 32 or 64 bit! Looked closely at the info that came with the download card... again, nothing regarding 32 or 64 bit option. Outlined this matter to Identit-e customer service... they said I need to contact Adobe. Adobe site does not make it easy to do that. Anyone have a solution and/or a suggestion?
You can download the trial version of the software thru the page linked below and then use your current serial number to activate it.
Be sure to follow the steps outlined in the Note: Very Important Instructions section on the download pages at this site and have cookies enabled in your browser or else the download will not work properly.
Adobe Photoshop Elements 13 Direct Download Links, Premiere too | ProDesignTools -
If I purchase a download only version of Lightroom and later chang my PC can the programme be transferred to new PC ?
Yes. You can actually run are both. You are permitted two activations.
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I purchased OS X Lion on my laptop and if I use the same username on my desktop it should just download not make me pay again, yet it is still saying "BUY APP" not "INSTALL." What do I do?
Hi...
How to re download apps from the Mac App Store:
Open the App Store. From the menu bar click Store > Sign In
Click Purchases from the top of the App Store window.
Select which apps you want to re download. Then right or control click where you see Installed then click Install.
Make sure and use the same Apple ID used for the original purchase.
Mac App Store: Backing up your app purchases -
Please help!
I bought a game app for my iPad and it froze on me. I tried to reset progress, but it didn't work so I deleted it. I am trying to re-install it but I'm being asked to pay again. What do I do? I went to iTunes to my purchase history but all it does is download the free trial again
ThanksCan any one help, any one? Please.
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After installing ios5 and having had to change my apple id to e-mail address I am unable to download updates as they were purchased under my previous id and it will not allow me to get back into the old id Help please.
Make sure you enter your new Id in settings/message, settings/facetime. ANy content that you downloaded with the old ID is forever linked to that old ID and if you have apps that were downloaded with the old ID and you want to update them you can only do that with the old ID. You could delete those apps and downlad them again ( and pay for them if they are not free apps)
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I am trying to download Adobe Reader, I have Windows 7 on my PC. Every time I get the download, I click on it to install the program, and I get the usual messages but I never get the install message. When I try the download again, I get a message telling me only one copy of the program can go on the computer. When I check the program list, it is not there. I have to restore my computer before I can attempt the download and install again. I have tried this at least 6 times but cannot install Adobe Reader. Please help me out with this. I really like this product and prefer to use it. I had o originally delete the program, due to an update conflict.
Linda EatonYou can try using this tool to first remove all traces of Reader from your computer:
http://labs.adobe.com/downloads/acrobatcleaner.html
Then, you can download the full offline Reader installer from
http://get.adobe.com/reader/enterprise/
After downloading, restart your computer and run the installer before doing anything else. -
I have downloaded, extracted and installed Elements 12 but it will not open nor can I find the Adobe file in the file where I installed it to.. When I've tried to download and install again it says that the "Object Already Exists." It may exists, but it is not visible in the file or in my list of programs on the Startup Menu.
cactisken
You should not have to uninstall Premiere Elements 12/12.1 in order to install and run Premiere Elements 13 on the same computer unless your computer is overloaded and the computer resources are compromised. Just use one program at a time.
Can you still use 12/12.1 on this same computer that will not let you use 13?
What specific Window operating system are you using?
Let us go through the usual drill...
1. Does the problem exist with and without the antivirus and firewall(s) disabled?
2. Are you using a pen and tablet device instead of a mouse?
3. Did you install the program with antivirus and firewall(s) disabled?
4. Disable the SLCache Folder found in Windows 7, 8, or 8.1 64 bit
Local Disk C
Program Files (x86)
Common Files
Adobe
and in the Adobe Folder should be the SL Cache Folder that you delete or disable by renaming the Folder
from SLCache to SLCacheOLD.
5. Are you running the program as Administrator and is the latest version of QuickTime installed on the same
computer as Premiere Elements 13?
Let us start here and then decide what next.
Thank you.
ATR -
I Have a Macbook Pro that does not have a disk drive. How do I install the Adobe Photoshop Elements 11 that came with the Epson scanner I purchased. I registered the S/N and I can't find the Free download anywhere only trials.
Downloads available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 13 | 12 | 11, 10 | 9, 8, 7
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7
Lightroom: 5.7.1| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'. -
I purchased a macbook pro online this fall and had iWork and iLife apps pre-installed when I purchased it. How can I get these Apps onto my iPhone 4s without paying for it again?
On my iphone those apps still require me to purchase them.The MacBook versions run on a Different Operating System...
You will need to Purchase the iOS iPhone versions -
I ordered Snow Leopard and received the disk from Apple. It loaded fine in my white Macbook 4 ,1 that has 4GB memory, Intel Core 2 Duo, 2.1 GHZ processor and L2Cache 3mb. Decided to upgrade once more to Mountain Lion (skipped Lion) and purchased the download directly from Apple. This morning I downloaded and when it went to install a screen appeared stating my laptop wasn't compatible. From what I had researched before purchasing Mountain Lion it seemed this laptop was fine. Do I need to purchase LION before trying to install Mountain Lion? Otherwise what could be wrong? Any help appreciated. Thanks!
1. If desired, go to the online Apple Store and ask for a refund.
2. Click here and see the lists of new and dropped features.
(121128) -
Received adobe photoshop elements 12/adobe premiere elements 12 when I purchased a MacBook Pro. The macBook Pro does not have a DVD player it is sold separately. To install the program can I download a free trial version and then use the serial numbers from the set I received?
yes, that's exactly what you should do,
Downloads available:
Suites and Programs: CC | CS6 | CS5.5 | CS5 | CS4 | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 12 | 11, 10 | 9, 8, 7
Photoshop Elements: 12 | 11, 10 | 9,8,7
Lightroom: 5 | 4 | 3
Captivate: 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'. -
Hi
I am trying to install my apps through Adobe Creative Cloud Desktop and all I'm getting is 'Download Error: Please try again or Contact Support'. I don't have any support number, or anything like that. If I try to reload, it doesn't do anything.
Is there anyway where I can fix it?? I have even tried to reinstall the software still with no luck.
Hope that you can help.
DamianHi Damian,
You can follow the article: Creative Cloud Help | Download Error in Apps tab of Creative Cloud Desktop Application which will help you to get your issue fixed.
Let us know if it still gives you any issues.
Thanks,
Ratandeep Arora -
I downloaded iTunes onto my CPU and deleted it. Now I can't install it again.
I downloaded iTunes onto my CPU and deleted it soon after. Now I am trying to re-install it, but it says I still have it on my CPU. So I went to the control panel, and there is only one program that was named iTunes, but I could not delete it. How can I delete it, or how can I install iTunes again?
I'd try the following document:
Apple software on Windows: May see performance issues and blank iTunes Store
(If there's a SpeedBit LSP showing up in Autoruns, it's usually best to just uninstall your SpeedBit Video Accelerator.) -
iTunes auto-update dowloaded and installed on 28/01/2014. iTunes now won't launch and error message states file MSVCR80.dll is missing. Tried unistalling and downloading/installing again to no avail. Any clues?
Click here and follow the instructions. You may need to completely remove and reinstall iTunes and all related components, or run the process multiple times; this won't normally affect its library, but that should be backed up anyway.
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