Purchased item disappeared from my iTunes library

I purchase the movie "Enemy of the state" last night, and I cant find it in my Library? I paid $9.99 for it, and now its not there anymore??? Anyone got a clue?

Hello sunlyte,
You can always redownload the purchase if it's nowhere to be found on the system.
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/HT2519
Cheers,
Allen

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Video purchase has disappeared from my iTunes library and from the store.

I have recently discovered that a video which I had purchased from the iTunes store about 2 years ago (Leonard Cohen's "Closing Time") has disappeared from my iTunes library. I did not delete it, and I have not had any computer issues which required backup. The purchase is still listed in my iTunes account, but other than that it is as if the whole download never happened. It appears that the store no longer sells the video, and when I "reported" the problem on the account page it was if I was talking to myself ! To keep things simple I took the position that I wanted to repurchase the video, but the Apple representative offered me a credit. When I refused that as a solution, saying I wanted him to tell me how I could repurchase the specific video, one which I owned, he backed off and ultimately said that he was going to submit the matter for investigation, and that I should get back in touch with Apple after a few weeks. (This has brought all my conspiracy thinking tendencies to the surface !) Has anyone else had a similiar experience with a purchased item disappearing for no apparent reason ?

Today i went to add a bunch of movies to my wife's iPad. I realized she had not seen The Book of Eli so i went to add it but it was missing. Same story as above. I have not moved the file, or deleted it. It is just missing from my USB HDD where all my movies are. iTunes store no longer sales the movie.
I can see them stop selling movies... but how did it just get removed from my USB HDD????

HT204406 I did a sync in itunes and now almost all of my songs have disappeared from my itunes library. I'm sure they're in the cloud, but what if I want to play one on my computer? How do I find them?

I did a sync in itunes and now almost all of my songs have disappeared from my itunes library. I'm sure they're in the cloud, but what if I want to play one on my computer? How do I find them?

- Try resetting the iPod. Nothing is lost
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Next, restore from backup.

My music, apps, movies everything has disappeared from my itunes library!

why have all my music, apps, movies, EVERYTHING but a few files all of a sudden disappeared from my itunes library, and how do I get it back?! I "checked for possible downloads" and it said all my material had been downloaded already.

Hi miller2x,
One possible cause of an empty library is this:
iTunes creates an empty library file in Windows
http://support.apple.com/kb/TS2715
Here's some information on finding the missing media:
iTunes: Finding lost media and downloads
http://support.apple.com/kb/ts1408
Lastly, this article has information on recreating your library and playlists:
iTunes: How to re-create your iTunes library and playlists
http://support.apple.com/kb/ht1451
Take care,
- Ari

Ever since the last iTunes update, my cloud movies and TV purchases all vanished from my iTunes library.

Ever since the last iTunes update, my cloud movies and TV purchases all vanished from my iTunes library. I go to Settings>Store>Show Cloud Purchases, but Show Cloud Purchases isn't there. So, I go to the store, then click on purchases, and I download anything from my iTunes account. Now, I go to Settings>Store>Show Cloud Purchases, and it is back. I check the box, and my cloud purchases are again back in iTunes.
OK, I wouldn't bother posting this, but a day or so later, it all happens again. Cloud purchases gone, no option to fix in the Settings>Store menu until I go to the store and download something again.
How do I get iTunes for Windows to keep showing my cloud purchases without having to do this silly work-around every day or two?

Audiobooks are not avaiable for redownload from iTunes, though I suspect you may find they are still on your computer even if not currently listed in your library. This may help...
Empty/corrupt library after upgrade/crash
Hopefully it's not been too long since you last upgraded iTunes, in fact if you get an empty/incomplete library immediately after upgrading then with the following steps you shouldn't lose a thing or need to do any further housekeeping. Note that in iTunes 11 an "empty" library may show your past purchases with links to stream or download them.
In the Previous iTunes Libraries folder should be a number of dated iTunes Library files. Take the most recent of these and copy it into the iTunes folder. Rename iTunes Library.itl as iTunes Library (Corrupt).itl and then rename the restored file as iTunes Library.itl. Start iTunes. Should all be good, bar any recent additions to or deletions from your library.
See iTunes Folder Watch for a tool to catch up with any changes since the backup file was created.
When you get it all working make a backup!
Should you be in the unfortunate position where you are no longer able to access your original library, or a backup of it, then see Recover your iTunes library from your iPod or iOS device.
Would you mind telling me which anti-virus package you use? It may be that it is disturbing iTunes when it tries to write out the fresh database, as it does after almost any activity with your library. I'm noticing more of this type of problem than usual and trying to see if there is any pattern. It may help to prevent a repeat of the problem if you look at the advanced options for your AV package and see if you can find a way to exclude the iTunes folder from any real-time scanning process.
tt2

Inexplicably, some of my music has disappeared from my itunes library.

The second half of a soundtrack is there, but the first half is missing. I haven't added anything new recently (other than updating itunes), just noticed when I went to play the soundtrack tonight. The whole album is still in my music file on the harddrive, but doesn't show up in itunes. Any ideas about what happened, and how I get the full album back into itunes (other than simply re-burning the CD?). Not sure if any other content is missing; I haven't gone looking, yet.

Hi, Junette.
Thank you for visiting Apple Support Communities.
I understand you are missing some media from your iTunes library upon upgrading. Here is an article that I would recommend going through for this issue. This article also includes the library file location.
If you don't see your content after updating iTunes
If the missing iTunes music was purchased via the iTunes Store, try downloading your past purchases via the steps in the article below.
Download past purchases from iTunes in the Cloud
-Jason H.

HT1451 all of my music has disappeared from my itunes library, where has it gone ?

All of my music has gone from my itunes library. Can anyone please tell me where it may have gone to ? Thanx

See this post.
tt2

After updating to most recent version, everything not purchased through store has disappeared from my iTunes library, HELP NEEDED ASAP!!!

I purchased a new laptop in August, running Windows 8 and spent hours importing every CD we own (over 300) to my iTunes library in order to get rid of them and declutter a little. I have had to run iTunes in a compatibility mode set for an older version of Windows in order to sync our iPods, as it doesn't work with Windows 8. A pain but not a major problem.....however, this morning I have updated iTunes and everything that hasn't been purchased through the store has now vanished from my library. Can anyone help me find the rest of my music please?

You're welcome.
Take a look at the backup technique I mention for the future.
tt2

Please help. My audiobooks have disappeared from my itunes library and there is no option to redownload them.

I went to listen to one of my audiobooks on a run to see that they have all disappeared.
I checked to see if they were in the cloud and could be redownloaded, but they can't.
My account history clearly shows the purchase but that's it.
Does anyone have any tips as to how I could avoid having to rebuy them!!!
Kerry--Ann

Downloading (using iOS or computer) past purchases from the App Store, iBookstore, and iTunes Store - http://support.apple.com/kb/ht2519 (not audiobooks) Apple recommends, "... back up your iTunes library. Previous purchases may be unavailable if they've been refunded or aren't on the iTunes Store." (http://support.apple.com/kb/ht2519).
It is reported iTunes Support occasionally permitting a second download when asked nicely, but they are in no way obligated to do this. Go to https://expresslane.apple.com ; select 'iTunes' in the first column; 'iTunes Store' in the second column; third column click 'Purchases, Billing & Redemption' and proceed from there.
Buy a backup drive. Next time it will be everything on your computer missing, including things like photos which nothing can recover.

HT203167 why have so many playlists and purchased songs disappeared from my itunes?

ok, so im not understanding that once i got my iphone and got on the cloud (which i dont understand) my playlists are non existent and i have lost many, many songs i have purchased over the yrs. it's very frustrating and was wondering if there is anything i can do get them back. i don't wanna have to buy them all over again, if i can even remember them all. agh!!!!

Hey there Gabrielbeth1215,
It sounds like you are wanting to download your previous iTunes purchases. They are available for re download free of charge from the Cloud. Here is an article to help you get them re downloaded:
iTunes 11 for Windows: Download previous purchases from the iTunes Store
http://support.apple.com/kb/PH12491
Click iTunes Store near the top of the iTunes window.
Click the Purchased link at the right of the iTunes Store homepage (below Quick Links).
In the page that appears, select a category.iTunes shows you which of your purchases are available for download. You can view all of your past purchases, or just the ones not currently in your iTunes library. Items already in your library aren’t available for download.If you select Music, you can view your purchases by song, artist, or album. If you’re viewing by album, click an album to see which songs on it are available for downloading.To search for an item, type its name or a keyword in the search field, and then press the Return key to view your search results.
To download an item, click its Download button .To download all available items, click Download All.
Thank you for using Apple Support Communities.
Take care,
Sterling

My music has disappeared from my itunes library.

All that is in the music library is a podcast. I looked in the drive where the itunes library is, and in i tunes media there is an older folder but why is nothing showing - none of the music I have purchased or any of the cds I have put into the library recently seem to be there.

Are you running iTunes from an external drive, or a 2nd hard disk in the computer?
#Perhaps you could try this to resolve your issue: http://support.apple.com/kb/HT158

Old items purchased, disappeared from my ITunes Library. AppStore, remind me what items I've purchased, Why not ITunes? I'v lost old items, yesterday were, not today. Thanks

Where are my old items purchased before, Then ITunes changed, I loosed items. Where my items gone? AppsStore helps me rememnering me everything I purchased, and if I loose some, I may download again, Why not ITunes. Items purchased time ago are loosed, but where?

Download previous purchases - Support - Apple

All my music has disappeared from my itunes library!! HELP ME!!!!!

Ok, I was listening to music from itunes last night. I turn on itunes this morning and all the music that was there the night before has disappeared! I checked my "My Music" folder and all of my music placed after the "iTunes" folder has disappeared. This is extremely unusual and I dont understand it! Please HELP!!!
Packard Bell Windows XP

It could be anything. First scan with your antivirus program, and scan for malware using your adware/spyware program or Ewido http://www.ewido.net/en/download/
Also it could be your antivirus/security suite blocking iTUnes from writting to the folders it needs.

After upgrading to 11.4 and downloading the new U2 album on my PC, all my other U2 songs disappeared from my itunes library on all my devices

How do I get my songs back?

BY following these steps you can remove "other" data:
Step 1: Take a backup of all data, preferably via iTunes instead of iCloud but if you’re happy with iCloud, you’re most welcome to backup on iCloud.
Step 2: Now, make sure – double or triple check you’ve got all your stuff backed up.
Step 3: Reset your iPhone: Settings -> General -> Reset -> Erase All Content and Settings
Step 4: Connect your iPhone to iTunes and restore from backup.
What this does is wipes off all the temporary files, cache, cookies and stuff like album art which steals – a little bite at a time – large amounts of free space. This clears things a lot but not everything will be gone. There’ll still be some (or occasionally, a lot of) “Other” data.

My music has disappeared from my iTunes library. HELP!!!

My computer recently locked up, and I had to do a hard re-set. After this, I logged into my iTunes and all of my library is gone. I have checked my iTunes folders on my computer and there is nothing in any of the folders. Please help!

See Empty/corrupt library after upgrade/crash.
tt2

Purchased item disappeared from my iTunes library

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