Purchased Items Freeze

Last week I downloaded the new Vista compatible Itunes on my computer. When I tried to download my purchased item into Itunes only 12 of the 82 items downloaded and then my computer froze. Tried it twice with same result. Even tried uninstalling Itunes and reinstalling. I purposely did not download Itunes on my Vista loaded computer until there was a Vista compatible program. I did have some video items purchased. Would these have locked up the program? Is there a work around?
Personally Built Windows Vista Converted XP OS to Vista OS, full version Upgrade
Windows Vista

I've written a script called DeDuper which can help remove unwanted duplicates. See this thread for background.
What brand of PC do you have? Sony VIAO is notoriuous for having some software which corrupts the iTunes library.
If you are routinely generating more and more duplicates in your library then you are adding media in the wrong way. Simply scanning the entire media folder over & over again is a likely cause of problems, particularly if this is a different folder from the one currently set as the iTunes Media folder. Use a tool like iTunes Folder Watch which can scan your media folders, add new files and remove missing ones.
tt2

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Itunes freezes at "finding purchased items" when syncing itouch!?!!?

So I bought an Ipod touch 3rd generation from my friend about 4 months ago. it was working fine and syncing with itunes perfectly. then, about 2 months ago i updated my itunes to itunes 10.2.2 and that was a total mistake. i would open itunes and it would run slow, then when i tried syncing my ipod it would always freeze at "finding purchased items" and i had to force quit every time. i figured i would just wait for another update. now, a couple months later, ive updated to itunes 10.3.1, in high hopes that it would work. but still, nothing. it continues to freeze at "finding purchased items" I've tried to sync my old Ipod nano to the same itunes library and it worked fine! it's just not working with my itouch!!!
Ive read up on it and done all of the following:
Deleted ibooks
Sync from back up
Reinstall itunes
Restore itunes
Made a new library
Turned off home sharing
Manually synced music
Unsubscribed to podcasts
Allow it to attempt to sync overnight
And many more things!!!!!
And just now i tried syncing it again and now it began freezing at step 2:preparing to sync!
the ONLY conclusion that i can come to is authorizing my computer. Since i bought the ipod off of my friend we decided to share an itunes account so that i could purchase stuff using her itunes account. since i got the ipod i HAVE made many purchases using her account. but when i tried authorizing my computer to her account it says something like "this account can only be authoorized to 5 computers" the problem is, i really need it to sync to more than 5!?
This has been going on for too long and now its getting extremely frustrating for me. I am a teen and I would love to listen to the newest music! so this is a real problem for me. Someone, PLEASE HELP!!!!! AND FAST!!!!!!!!!!
-Ipod touch 3rd Gen
-Windows
Screenshot of how it froze just now.....

i just found out how to deauthorize all computers. i deauthorized them and am re-syncing the ipod now-hope it works!

Itunes library sync problems. Purchased items only music that syncs.

Itunes library problems syncing. Purchased items from apple all syncing. Progressively losing ability to listen to my CD's I've loaded myself. ie: library music or store bought CD's. Some albums unplayable and some albums only a few songs playable. It's almost as if apple has decided that if I don't buy from them I won't be able to play it. New problem this week only. Cant fix despite frequent attempts to sync ipod. Library seems to be freezing or something at stage 7/7 of syncing items in library.

what computer are you using? if it a windows computer make sure you update your itunes version to 11.1.2
are you able to play the songs from your computer?
try this go to edti> preference> devices > at the bottom click the reset sync histore and choose ok close itunes pull up a new one and try if it work
Message was edited by: aldessa

HT201359 How can I get an iTunes purchased item invoice ?

How can I get an iTunes purchased item invoice ?

Hi Mikih,
If you need to get a copy of your iTunes Store purchase history, you may find the following article helpful:
iTunes Store: See your purchase history and web order numbers
http://support.apple.com/kb/ht2727
Regards,
- Brenden

The iPod could not be synced because this computer is no longer authorized for purchased items that are on this iPod.

Full message that pops up
"The iPod could not be synced because this computer is no longer authorized for purchased items that are on this iPod.
To authorize this computer for items purchased from iTunes Store, choose Store > Authorize This Computer."
I am unable to sync my music, applications, movies, etc. to my iPod touch. The only way I am able to bypass the message that pops out when I try to sync (the one in the title) is by clicking "Apply" instead of "Sync". To do this, I make changes to Apps, Music, or Movies (...) and the buttons "Revert" and "Apply" will replace the button "Sync".
My problem is most likely not due to using many accounts because I only have one and it is the only one that I use. I do not share accounts with my family members. Still, I have tried everything here, nothing has worked for me. Since I don't often listen to Podcasts, I have deleted them from my iPod. I have no idea why I am unable to sync and no one seems to have the same problem as me.
Thank you for your help in advance.
Details
iPod touch, 5th generation
iOS 8.1.2
iTunes 12.0.1.26
Windows 8
Purchases
Pre-ordered album "Froot" purchased from the account that is authorized to my computer
Podcast "Not Too Deep with Grace Helbig" also purchased from the account that is authorized to my computer

Try backing up to iTunes and restoring from that backup

Can no longer see purchased item on ios 8.1

songs, movies, tv nothing
my iphone that I have not updated is still 7.1.2 and it works just fine
my older ipad2 still on 7.1.2 also works just fine
also these 2 devices can use my home share just fine
newer ipad air just updated to 8.1 no longer shows me purchased items, nor does home share show up on this freshly updated iPad air.
I updated to the latest version of iTunes 12 on my mini
I guess I should have not updated to 8.1?

Hello SpiritMusic,
It sounds like you would like to re install the version of Garargeband that you had installed before your restore. You should be able to download it from the App Store in your Purchased history which you get to through Updates:
Tap App Store.
Make sure you're signed in with the same Apple ID used for the original purchase.
Tap Updates.
Tap Purchased on the resulting screen.
Locate the app in your Purchased tab.
Tap the download icon.
From: Downloading past purchases from the iTunes Store, App Store, and iBooks Store
http://support.apple.com/kb/ht2519
Thank you for using Apple Support Communities.
All the best,
Sterling

THE IPHONE CANNOT BE SYNCED BECAUSE THIS COMPUTER IS NO LONGER AUTHORIZED FOR PURCHASED ITEMS THAT ARE ON THIS PHONE

Hi I have a macbook pro (late 2011) running on Yosemite and an iPhone 5s running iOS 8.1.2 and I have never had a problem until tonight. I wanted to sync my iPhone to add mew music but upon syncing I keep getting a pop up message saying "THE IPHONE " " COULD NOT BE SYNCED BECAUSE THIS COMPUTER IS NO LONGER AUTHORIZED FOR PURCHASED ITEMS ON THIS PHONE" and tells me to go to the store tab on the top and to authorize this computer and every time I do it says computer is already authorized. I will also mention that my iTunes account is the only account that is used on my Mac and it is the only account I've used on my iPhone. Ive synced them plenty of time with no problems. I have never came across this message before and now my iPhone won't sync. I have been online for an hour now looking for solutions but I haven't found any that successfully worked. Ive rebooted both my Mac and iPhone with no success. ow for some reason when I plug my iPhone in it does not even charge but my Mac reads it and it shows up in the iTunes store so I tried syncing it again 1 more time snap it just gets stuck on step 1. I must also say state that is did successfully back up but absolutely will not sync. Can anybody please help me out without resetting my iPhone. Thanks

Thanks Gail but ive tried that as well as logging oht and back into my accounts on my iphone and mac but I still get that message. I actually found a solution by unckecking my synced music playlist and clicking sync to remove it and then reclicked on my playlist to sync and it actually synced notmally and I got all of my new songs so I wanted to test it again so I clicked on sync again and the message once again popped up until I did the un-syncing and re-syncing again. I guess I will keep doing that in the future even though its annoying but its better than resetting my iphone.

IPad could not be Synced because it is no longer authorized for purchased items that are on iPad

I recently purchased an IPAD AIR and synced ir with my comuter. 14 days later I try and SYNC it and I get a message " The IPAD could not be synced because this computer is no longe authorized for purchased items that are on this IPAD. The apple id's are the same and only 2 devices authorized. Meessage states to go to STORE and Authorize Computer. When I do I get a Message it is already authorized

The problem appeared to be a Pending Request on the IPAD for the new ICLOUD option to share Keychain. I cleared that up and it appears that fixed the issue. Thanks for your help

How do you get your purchased items on apple tv to you i tunes on your computer

How do you get your purchased items on apple tv to you i tunes on your computer

Download them.
Store > Check for Available downloads.

How do I find all the purchased items on my iPhone? When I try to update the iPhone iOS while connected to my MacBook it says there are purchased items on the phone that have not been transferred to my iTunes library and that I should transfer them.

How do I find all the purchased items on my iPhone? When I try to update the iPhone iOS while connected to my MacBook it says there are purchased items on the phone that have not been transferred to my iTunes library and that I should transfer them before updating.

Thanks. This seems to have worked easily.

I am getting this message when i want to update my ipod: "there are purchased items on my ipod that have not been transferred to your itunes library. You should transfer these items to your itunes library before updating this ipod". help please.

I think I have transferred all purchased items but I keep getting the same message and I am afraid that i will lose all my purchases when i update it if I choose to continue.

With the device connected, select File > Transfer purchases.
If there is content from multiple Apple IDs on the device, each Apple ID must be authorized on the computer.

My hard drive went bad and I lost a lot of purchased items from the iTunes store. I want to re-download them but can not. They still show up on my purchased items. How do I solve this?

My hard drive went bad and I lost a lot of purchased items from the iTunes store. I want to re-download them but can not. They still show up on my purchased items. How do I solve this?

Update to iTunes 10.3.1
After you have finished, you can re download your iTunes purchases without having to re purchase.
iTunes 10.3.1
" Download Previous Purchases. Download your past music purchases again at no additional cost. Your purchases are available in the iTunes Store on your Mac or in the iTunes app on your iPhone, iPad, or iPod touch. Previous purchases may be unavailable if they are no longer on the iTunes Store."
"Available on iTunes in the U.S. and Canada only. Title availability is subject to change."
From here. http://www.apple.com/itunes/

When trying to update phone, a message says i have purchased items that have not been transferred to iTunes, what is this?

When trying to update phone, a message says i have purchased items that have not been transferred to iTunes, what is this?

We need a bit more information to help.
Are you trying to update your iPhone using iTunes on your computer? If so, did you make purchases through the iTunes Store or App Store on your iPhone, and fail to sync them with your computer? That is the likely meaning of what you are seeing. If this is true, the purchases would be added to iTunes in your computer before the upgrade proceeds.

When I try to retrieve my Purchased items from iTunes, it crashes!

Last night, I decided to Restore my iPod to Factory Settings.
Now, it told me that it would wipe EVERYTHING.
I was trying to research how to save the music I had purchased on my iPod but found nothing.
I exported the playlists from my iPod but they didn't seem to do much; when I imported them back into iTunes, it said that there were no contents.
Now this made me not be able to obtain access to my iTunes purchased items.
I have researched and found several tutorials, all of which work but just one thing.
When I try to download them, it crashes iTunes.
I have tried doing it without and with the iPod plugged in, both times failing.
Could anyone out there help me?
Thank you (this is the first time I have posted on the Support so please be, well, supportive!),
lojana

Are you saying that iTunes on the computer crashes (what does crash mean?) when you redownload iTunes purchases on the the computer using:
Downloading past purchases from the App Store, iBookstore, and iTunes Store

I am updating iphoto 9.1 to 9.3 and every time when I clicked for update aps store asked to open it in the account where you purchased. I am using the same account and its available in the purchased item of this account. Can someone resolve this problem.

I am updating iphoto 9.1 to 9.3 and every time when I clicked for update aps store asked to open it in the account where you purchased. I am using the same account and its available in the purchased item of this account. But in my purchased item library it indicates that you update iPhoto. I am not sure which account the aps store asking. Can someone resolve this problem.

Contact App Store support. They're the folks who can help with Account issues.
Regards
TD

Purchased Items Freeze

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