Purchased items in iTunes store show blank page

It's been a wgile now, when I go to the purchased link on itunes store to view my purchases , it just shows a blank page .
any ideas?

Welcome to the Apple community.
Where exactly are you, some locations do not allow the re-downloading of movies.

Similar Messages

Error 3131 when trying to view purchased items in iTunes store

Is anyone else seeing a 3131 error when attempting to view purchased items in iTunes store?

Solved. Go to the App Store and grab a free app. This forces you to sign in again. Then go to the downloads section of the iTunes Store and you will have access to previously purchased songs etc...

Whenever i try to sync iphone5(version8.0.2) with itunes 12 on macbookpro.it appears cannot sync the purchased items on itune store. authorize your computer.i authorized it many times. but same response comes again to authorize.

whenever i try to sync iphone5(version8.0.2) with itunes 12 on macbookpro.it appears cannot sync the purchased items on itune store. authorize your computer.i authorized it many times. but same response comes again to authorize.

If you are sure that you are authorizing the correct account/ID then:
iTunes repeatedly prompts to authorize computer to play iTunes Store purchases

Garageband 10 in-app purchase. App Store shows blank page.

Hi,
When I click on Download More Sounds from the GarageBand for Mac (v10.0) menu, I enter my Apple ID password and Accept the purchase. Then the Mac App Store opens and displays a blank page. That's it. There is no download.
Apple issued a resolution for those who are unable to complete in-app purchases http://support.apple.com/kb/TS5275
However, this resolution does not work for me because when I click the Purchase tab on the Mac App Store there is no Accept button next to GarageBand.
Has anyone been able to find a solution to his problem?
Thank you.

I had the same problem.
Found out this happens when buying the extra content is the first purchase you do after installing Mavericks.
When you go to the app store, buy any app, and then go back to garageband and try again, it will work.
It did for me.
(bought an app I wanted anyway)
In my search for a solution I found another post that said it also works when you buy a song in iTunes, but I'm not sure about that.

App Store showing blank pages in Yosemite

After my update to Yosemite the AppStore behaves severely crippled.
The main "Featured" , "Top Charts", "Updates" and "Purchases" page work normal,
however the "Categories" page only shows the category titles, and worse: going into any detail page for an App gives me a completely blank page.
I already tried to restarted to system, but no change.
When starting AppStore from the iTerm the following error is included on startup (not sure if it's an expected message):
2014-12-02 10:50:01.130 App Store[9040:43093] Unknown class 'FRPageController', using 'NSObject' instead. Encountered in Interface Builder file at path /System/Library/PrivateFrameworks/StoreUI.framework/Resources/Base.lproj/FRStor eViewController.nib.
2014-12-02 10:50:01.131 App Store[9040:43093] Failed to connect (delegate) outlet from (NSObject) to (FRNavigationController): missing setter or instance variable
2014-12-02 10:50:01.132 App Store[9040:43093] Failed to connect (view) outlet from (NSObject) to (FRWindowBackgroundView): missing setter or instance variable
2014-12-02 10:50:01.132 App Store[9040:43093] Failed to connect (pageController) outlet from (FRNavigationController) to (NSObject): missing setter or instance variable
2014-12-02 10:50:01.171 App Store[9040:43093] NSWindow warning: adding an unknown subview: <_NSThemeCloseWidget: 0x7fae91f23430>
2014-12-02 10:50:01.173 App Store[9040:43093] Call stack:
0   AppKit                              0x00007fff95b5ba9c -[NSThemeFrame addSubview:] + 107
1   AppKit                              0x00007fff9554aa3f -[NSView addSubview:positioned:relativeTo:] + 208
2   StoreUI                             0x0000000100a1e10a -[FRWindow handleToolbarViewChangedNotification:] + 1085
3   CoreFoundation                      0x00007fff976e8cbc __CFNOTIFICATIONCENTER_IS_CALLING_OUT_TO_AN_OBSERVER__ + 12
4   CoreFoundation                      0x00007fff975da1b4 _CFXNotificationPost + 3140
5   AppKit                              0x00007fff954c6989 -[NSView _postFrameChangeNotification] + 422
6   AppKit                              0x00007fff954c5996 -[NSView setFrameOrigin:] + 862
7   StoreUI                             0x0000000100a1df90 -[FRWindow handleToolbarViewChangedNotification:] + 707
8   StoreUI                             0x0000000100a1db24 -[FRWindow setToolbar:] + 183
9   App Store                           0x00000001009f214f App Store + 8527
10 AppKit                              0x00007fff956dc4e7 -[NSWindowController _windowDidLoad] + 586
11 AppKit                              0x00007fff956c36a2 -[NSWindowController window] + 110
12 App Store                           0x00000001009f19c8 App Store + 6600
13 CoreFoundation                      0x00007fff976e8cbc __CFNOTIFICATIONCENTER_IS_CALLING_OUT_TO_AN_OBSERVER__ + 12
14 CoreFoundation                      0x00007fff975da1b4 _CFXNotificationPost + 3140
15 Foundation                          0x00007fff97963ea1 -[NSNotificationCenter postNotificationName:object:userInfo:] + 66
16 AppKit                              0x00007fff9548e187 -[NSApplication finishLaunching] + 440
17 AppKit                              0x00007fff9548dc51 -[NSApplication run] + 128
18 AppKit                              0x00007fff954792d4 NSApplicationMain + 1832
19 libdyld.dylib                       0x00007fff908dc5c9 start + 1
20 ???                                 0x0000000000000001 0x0 + 1
2014-12-02 10:50:03.094 App Store[9040:43093] addOperation <ISProcessPropertyListOperation: 0x7fae91c9a8f0>{name = '(null)'}
I've also performed a "Linc Davis system analysis", the results of which can be found here in Pastebin:
http://pastebin.com/1J2cXYZx
Any suggestions?
Thanks,
Martijn

Please read this whole message before doing anything.
This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.
Step 1
The purpose of this step is to determine whether the problem is localized to your user account.
Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”
While logged in as Guest, you won’t have access to any of your documents or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this behavior; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
Test while logged in as Guest. Same problem?
After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
*Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.
Step 2
The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.
Please take this step regardless of the results of Step 1.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode and log in to the account with the problem. You must hold down the shift key twice: once when you turn on the computer, and again when you log in.
Note: If FileVault is enabled in OS X 10.9 or earlier, or if a firmware password is set, or if the startup volume is a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to start up and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal startup may also be somewhat slow.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. Same problem?
After testing, restart as usual (not in safe mode) and verify that you still have the problem. Post the results of Steps 1 and 2.

Purchased Album not Appearing in Purchased Items in Itunes store

I purchased an album 5 days ago. Came to find out one song cut off after a few seconds. The band said it was a glitch and had since been fixed and to download it again. I went to itunes store, purchased items. The album wasn't there. Pther songs that I bought from this band were there but the 27 song album that I purchased 5 days ago is not listed in my purchases. It is on my computer, it does appear in my purchased items if I view through my music lists, but it does not appear, album nor songs, if i click purchased tab on itunes window. Any help???

I purchased an album 5 days ago. Came to find out one song cut off after a few seconds. The band said it was a glitch and had since been fixed and to download it again. I went to itunes store, purchased items. The album wasn't there. Pther songs that I bought from this band were there but the 27 song album that I purchased 5 days ago is not listed in my purchases. It is on my computer, it does appear in my purchased items if I view through my music lists, but it does not appear, album nor songs, if i click purchased tab on itunes window. Any help???

ITunes Store has blank pages

When I use the iTunes app and access Music, Films or TV all I get displayed is blank pages.

This has now resolved itself all pages contain content.

HT5731 Purchase items on iTunes Store from multiple countries

Hi
I am Japanese living in the UK. My iTunes ID is registered apparently only in the UK (as my credit card details are in the UK) and does not let me purchase from iTune Store Japan using my account.
Is there any way to get both countries' iTunes Stores work with one account/ID?
Many thanks!

If you are in the UK, that is the only iTunes Store you are allowed to use, whether you use a single ID or multiple IDs. The terms of use for each iTunes Store disallow use of the Store from outside of its country.
Regards.

Downloading already purchased items from itunes store

Every time I buy a song or any other audio file, not podcasts or vidieos just audio, it never downloads. I always get erro number 9006 and it says some purchases cannot be dowloaded, but it happens with all of them. What do I do?
Message was edited by: Finch21

Try signing out and into your account. Click your name on the top right > sign out. Sign back in as normal. Now go to Store > Check For Purchases.

HT4743 recovering purchased items in itunes store?

Hi !I recently lost all my movies and tv shows du to a crash of one of my back-up hard disks. So I tried to recover them:
When I click on quick link, purchased, I get three ikons: Musik, apps, books. Movies and tv shows ikons are missing. What can I do? Thanks for your help.

Welcome to the Apple community.
Where exactly are you, some locations do not allow the re-downloading of movies.

I have itune 10.5 with windows 7, when i click itune store it is not connected and show blank page

I have itune 10.5 with windows 7, when i click itune store it is not connected and show blank page.

You can't, Anh. That's what people are telling you. At this time there's no way to get out of recovery mode. You're playing around with beta software and this is what you get.
Tell your "developer friend" he needs to talk to other developers to see if this can be fixed, or have him replace your devices that you should never have let him play with to begin with.

My appstore says cannot connect to iTunes and it shows blank page i tried all advices but there is no result shall give my iPad to the apple store to make it

My appstore says cannot connect to iTunes and it shows blank page i tried all advices but there is no result shall give my iPad to the apple store to make it

I think you should probably also read the iPad User Guide. You didn't say what version of iOS your iPad is running, so here's the links to both the iOS 6 and iOS 7 (PDF) versions:
iPad User Guide for iOS 6
iPad User Guide for iOS 7

After upgrade to ios7 on iPad mini, iTunes Store shows a blank white page.

After upgrade to ios7 on iPad mini, iTunes Store shows a blank white page. I ve rebooted, restored, reset, still not working.
Also having issues with some of my apps which I use to use every day before the upgrade. Nightmare....
What can I do to solve this problem?

You didn't mention which reset you tried that didn't work ...
Try this reset ...
Tap Settings > General > Reset > Reset All Settings
Then restart your iPad.
Try the iTunes Store.
No data is lost due to a reset.

10.5 iTunes IOS5= iT won't add Purchased, music videos, more duplicates from 8200 to over 12945, i think 80% more than i had before, freeze, purchased items from iTunes should be downloaded again from purchased page in the Store, so reinstalling All my Ap

Hi,
After installing iOS5 on iTunes and iPhone, everything went almost smoothly, except activation, which i finally fixed it.
The issues i am now experiencing are for the most after iOS5 and iTunes 10.5
No direct connection to Wifi Spot at HOME, ( i don't have a Carrier contract) I have to be really 2 metres near the router to connect, but not with iPad which i didn't update to OS5 yet, My Library problem is everyday i have to upload all my music from my computer, from nearly 2000 songs to really 12945 now!!! most of them duplicates, duplicates!!! Enormous , songs, music videos, and movies, all duplicated !!!
I bought a software for fixing this problem, but unfortunately not working at all.I stop this way and buy no more softwares.
I don't really see most of my Apps in iTunes Store=purchased, even though i have to download them everyday, i mean right now 93 are being on download platform, and tomorrow morning, i am not sure to have the 90 Apps on my Library, that in total should be near 600 or more than that.So my kid will ask for one game to play, and i will really have a hard time to find it(iPhone freezes when looking for App Store+update+ Purchased then ALL or Not in the iPhone, it freezes excessively, and when you got one app and push download then you go to iPhone 3, 4 or 5 th page, then rolling back to App Store etc,,,,
Something is wrong, but i don't know it comes from.
Back in 2002/3 first i bought the second generation of iPod, i never saw a duplicate song or file, but now it is different.It becomes sort of a challenge to open your iTunes on your Laptop, and you figure out that your Library is Empty, you have to look for Folders, and no Purchased icon under iTunes Store, No Music Videos either!!!
Somebody has to sort this out Hopefully
Best Regards
[email protected]

I've written a script called DeDuper which can help remove unwanted duplicates. See this thread for background.
What brand of PC do you have? Sony VIAO is notoriuous for having some software which corrupts the iTunes library.
If you are routinely generating more and more duplicates in your library then you are adding media in the wrong way. Simply scanning the entire media folder over & over again is a likely cause of problems, particularly if this is a different folder from the one currently set as the iTunes Media folder. Use a tool like iTunes Folder Watch which can scan your media folders, add new files and remove missing ones.
tt2

I'm getting this error message "This computer is no longer authorized to play purchased items that are on the iPod '___'s iPod.' Would you like to authorize this computer for items purchased from the iTunes Store?" I have authorized the computer.

I just purchased songs on itunes, I can play them on my windows 7, but when I try to sync the ipod, I get the error "This computer is no longer authorized to play purchased items on "Stephanie's ipod" Would you like to authorize this computer for purchases from the itunes store. When I authorize it, it says it is already authorized. Then the process starts all over again. Help.

You can't change the Apple ID that the Authorize dialog comes up with by default. It's showing you that Apple ID for a reason: it means that the items you want to play were purchased using that Apple ID and therefore you need to authorize your computer with that Apple ID. Changing the Apple ID given completely defeats the entire purpose.
If you don't know the password to the given Apple ID, then you will no longer be able to play those items.

Purchased items in iTunes store show blank page

Similar Messages

Maybe you are looking for