Purchased items no longer available - says I have to re-purchase?

I switched the type of iPod I use and sold my other one. I don't know if that's what messed all of this up but I went to watch a movie that I bought on iTunes a couple of years ago and it's suddenly gone. So are my tv shows and the other movie I had purchased. I went to the iTunes Store to see if the movie had somehow disappeared or something and it's saying I'd have to purchase it. But, I already did! I find that to be ridiculous, and I'm not going to call and pay even -more- money for something that's not my fault. Any ideas?

What country are you in ? Films and/or TV programmes can't be redownloaded in all countries. And you haven't changed countries since buying them ?
What types of content can be redownloaded where : http://support.apple.com/kb/HT5085
If you are in a country where they can be redownloaded then try logging out and back into your account on your iPod. If you aren't in a country where you can redownload them then you will need to sync them from the copy that you have on your computer's iTunes or your backup of your downloads/library.

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Item No Longer Available For Purchase

I was trying to purchase the "No One" music video by Alicia Keys, and when I clicked 'Buy Video', a message popped up saying: "The item you tried to buy is no longer available. The availability of the item changed while you were using the store. The same item may be available with a different price or elsewhere on the store." Please explain to me why this has happened and if there is a way that I can purchase the video. Any help would be greatly appreciated.

I am also having this issue. I live in Adelaide, South Australia.
I am trying to purchase a few tracks from the "Australian Gold" album by Wallis and Matilda. When I search for the artist Wallis and Matilda, the "Australian Gold" album is listed, but clicking on it simply gives me the error message "Your request could not be completed. The item you've requested is not currently available in the Australian store."
The track listings for all the Wallis and Matilda albums appear, and allow me to listen to the previews, but if I attempt to click on the Buy Song button next to the track, I get the same message as Millie C. - ie "The item you tried to buy is no longer available".
I have attempted to contact the iTunes Store to report this at http://www.apple.com/support/itunes/store/browser/ but there are no suitable sub-categories available under either the "Purchase(s) - problem" or "Downloading" categories on the form, neither is there a category for "Other" (this amazes me).
It is therefore impossible to contact the store to report a problem, because the "Ask Your Question Here" part of the form is not available unless you select one of the Sub-Categories under a main Category!
The "Your request could not be completed" issue is also evident with the albums "The Great Bushwhackers Band, Vol. 1" and "The Great Bushwhackers Band, Vol. 3", from the Bushwhackers Band, as well as the album "The Fable Years: Australian Music History 1970-1984" by various artists, and also "Normie Rowe - The Fable Years".
In the case of Wallis and Matilda, I recall having the exact same issue a couple of years ago, so it is not a case of waiting to see if it fixes itself as someone suggested in another, older post on this issue.
I find it absolutely mind boggling that I am in Australia, and can't even purchase songs from these well-known Aussie artists in the Australian iTunes store!!
Yes, I can purchase other songs, and yes, I am running the latest version of iTunes.
Any ideas would be most welcome - at least an idea of how I can contact the iTunes store???
Cheers,
Gerry

I upgraded my iphone 4 to ios7 and syncd it, however after i restored my backup I couldnt sync because itunes claims my pc is no longer authorised for purchased items on my phone. I have repeatedly authorised the pc, and still receive the same error

I upgraded my iphone 4 to ios7 and syncd it, however after i restored my backup I couldnt sync because itunes claims my pc is no longer authorised for purchased items on my phone. I have repeatedly authorised the pc, and still receive the same error

Hello m2205
Check out the article below to troubleshoot your authorization issue within iTunes, you may need to remove the SC Info folder.
iTunes repeatedly prompts to authorize computer to play iTunes Store purchases
http://support.apple.com/kb/ts1389
Regards,
-Norm G.

ITunes Plus upgrading - "item no longer available"

I'm having trouble upgrading song to iTunes Plus.
Specifically, when I attempt to upgrade my library, I get a dialog box saying "The item you tried to buy is no longer available."
I have verified that all of the iT+ eligible songs/albums ARE available, and show up when selected in the iTunes Store.
So I thought maybe my tags were different from the ones on the iTunes Store. But after going in to iTunes and manually matching the tags on the music in my Purchased library to exactly match the tags of the tracks listed in the iTunes Store's 'Upgrade' area, I STILL get the 'Item not found' message and am unable to upgrade ANY of the eligible tracks. This is really annoying.
Why can't iTunes upgrade the ones that CAN be found?
Anyone have a workaround or solution to this problem?

I downloaded and installed the 7.2 upgrade on my laptop at work. I logged into the Apple store and went to the DRM-Free section. iTunes searched the songs on my laptop and presented me with a list of songs/albums that could be upgraded. I chose not to upgrade them because all of my music is on my desktop machine at home.
When I got home I did the upgrade and went back to the store. There is no option to rescan my library and when I do try to upgrade the songs I found, I get the following message:
"The item you tried to buy is no longer available.
The availability of the item changed while you were using the store. The same item may be available with a different price or elsewhere on the store."
At this point I guess I cannot upgrade my library or rescan it to upgrade the much larger list. I hope they fix this bug because I'm not going to upgrade just a portion of my songs and then pay full price for the rest of them.
Has anyone else seen this happen or knows of a way to resolve it?
I forgot to add that I am in the US.

HT4623 I updated my mini, but some of my apps are no longer available. One of them I purchased from the Apple store. They are grayed out with the word "waiting" underneath the app. Any suggestions?

I updated my mini, but some of my apps are no longer available. One of them I purchased from the Apple store. They are grayed out with the word "waiting" underneath the app. Any suggestions?

If there are multiple apps trying to download at once, only one can download at a time and the rest say "Waiting" until it is then their turn. Try this. Double tap the icon of the Waiting app, and it should resume the download.
How to Solve the Problem of An iPad App Download Stuck on “Waiting”
http://ipadacademy.com/2012/06/how-to-solve-the-problem-of-an-ipad-app-download- stuck-on-waiting
How To Get Rid Of Your iPad App Download Frozen Problem
http://www.sidelineapple.com/how-to-get-rid-of-your-ipad-app-download-frozen-pro blem-and-not-lose-years-of-your-life-video/
Another thing to try - Turn the iPad Off & then back ON.
If that doesn't work:
• Log out of your iTunes store account. Go to Settings > Store > Sign Out Then press the Home button.
• Then press and hold the Home and Sleep buttons simultaneously and don't release them when it brings up the Turn Off screen; keep holding them until the Apple logo appears.
• After restart, the Waiting should be gone.
 Cheers, Tom

Purchased music no longer available for redownload

I looked at my iTunes cloud purchases today and noticed that 1 full album was missing, and several others were missing many of the tracks in the albums. All of the albums are available for purchase on iTunes, but are not available for redownload on my account. I checked both iTunes with no music loaded and Show iTunes in the Cloud purchases enable ont theStore tab, AND on my iPhone where it lists the exact same music missing from my account. Complete album missing is Karmakanic - In a Perfect World. My incomplete albums are Hawkwind - Hawkwind, David Bowie - Hunky Dory, Van Der Graaf Generator - H to He Won Am the Only One, and most of my Gentle Giant albums. I do not understand why I am buying music from iTunes if it is just going to disappear from my account. This is NOT AN ISSUE ON MY END. The music is not available for redownload, but is available for purchase. I am forced to use Google Play to keep my music in the cloud since iTunes is not dependable.

The "missing" items are no longer available for re-download from your purchase history because for whatever reason the copyright holder of the music removed the original items you purchased from the iTunes Store and replaced them. This can happen in the case of a remastered album, for example. Bear in mind that Apple does not own the copyrights to the content it sells on the iTunes Store. If the copyright holder tells Apple to remove an item you've purchased from the store and replace it with a "new" or "improved" version Apple must do so. The result is the item will not longer be available to re-download from your purchase history.
It is your responsiblity to keep and maintain backups for all of your iTunes Store purchases, as iTunes in the Cloud is not a backup service.

E72 : "Item no longer available; Restoring default...

Hi all,
Has anyone seen this message on E72 ?
I have had my E72 for abt a month. After much struggle and trial/errors I had got most of the stuff working (email etc.).
HOWEVER, I made the big mistake of accepting the firmware v 023.xx upgrade. It never completed the update successfully (the USB connection kept getting lost).
But the worst part is I am now getting these random messages when I am simply scrolling thru' the menu items.
"Item no longer available. Restoring default key setting".
Has anyone seen this message on E72 ? Any help will be greatly appreciated.
When I check the firmware it still shows 021.024 dated 17-Oct-2009.

Did you upgrade using OVI or NSU? I did upgrade mine to 023.002 with NSU 2.4.1. If you use Vista or 7 as OS, make sure you have Administrator right while installing OVI, PC Suite, or NSU.
During the installation, the phone disconnected. I remove the USB connection and the battery as well, then plug the USB and battery in then click Retry. It worked after 2 times remove and plug-in.
I never seen the message you have before. I think it is because the firmware upgrade didn't finish successfully. And for USB keep disconnected, try use other USB port and make sure it is direct connection from PC to E72 without using any USB hub.

HT201272 I have deleted a song from my library and want to re-download it. When I access my purchased items in the iTunes store, the song has the 'purchased' button next to it and won't let me re-download. Any suggestions for things to try?

I have deleted a song from my library and want to re-download it. When I access my purchased items in the iTunes store, the song has the 'purchased' button next to it and won't let me re-download. Any suggestions for things to try?

While you can redownload most past purchases without charge, you can't redownload movies without paying again. See Downloading past purchases from the App Store, iBookstore, and iTunes Store: http://support.apple.com/kb/HT2519

HT204266 Itunes store says I have never made purchases from this computer (I have, many times) and is asking security questions that I don't know the answers to. What next?

Hi All! 1st time I have had this problem: Itunes store says I have never made purchases from this computer (I have, many times) and is asking security questions that I don't know the answers to. What next? If I keep missing the questions, it is threatening to lock me out of my account. I am sad.

Click here for information. If you can't get the answers emailed to you for some reason, contact the iTunes Store staff via the link in that article.
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Item no longer available...

I bought a placebo CD some months ago, I lost it in a sync and I tried to download it again (with the new iCloud spec.), but it's not in the itunes store, what shoud I do now?

And what happens with items that are there but I can't download?
For example: "Placebo - Blue american", I see it but I got the "Item no longer available" message when I try to download it.
BTW sorry for my english :/

How do I transfer purchased item to my library. I have an iPad 2.

I want to upgrade my iPad 2 to OS 5, but I keep getting the folowing message: "There are purchased item on the iPad "xxxxxxx" that have not been transferred to your iTunes library. You should transfer these item to your iTunes library before updating this iPad. Are you sure you want to continue.
Also, how do I know which of my purchases have not been transferred?
My computer is a PC running windows 7. My computer-ese is one step above a know-nothing.

See Here for Details
http://support.apple.com/kb/HT1848

While downloading purchased items, message pops 'There was an error downloading some purchased items stopped err = 3259'

While downloading purchased items, message pops 'There was an error downloading some purchased items stopped err = 3259'

You'll have to check your security software settings, iTunes has to be able to connect to Apple servers during the download process.
iTunes Store reporting error - 3259

My purchased items are not available in iTunes

None of my purchased items are showing up in the iTunes Store. Is anyone else having this problem, or is it just me? Thanks! This problem shows up on my iPhone 4S (with latest software update), Apple TV 3 (latest software update) and my MacBook Pro (latest software). I am getting the message, "You do not have any purchased movies available to download." The same is for my TV Shows and Music. I know for a fact that I have a lot of music, movies, and TV Shows purchased, and I have been able to view/listen to them before on my Apple TV.
Message was edited by: pauley79

There appears to be a problem in the iTunes Store, as it's happening for a number of people including me. Go here:
http://www.apple.com/emea/support/itunes/contact.html
to report the issue to the iTunes Store.
Regards.

Itunes in the cloud - item no longer available

Hi
I am trying to download my previously bought music from itunes, but both my iphone (ios 7) and my work computer (windows, itunes 11) is reporting "the item you tried to buy is no longer available" on all my 861 songs!
How may i fix this? I have tried to restart both the apps and the iphone/computer.
I live in norway btw, and itunes in the cloud shoud be available to me.

Thanks for your reply, but it seems that there's no option for it. Here's a screenshot:

Changed .Mac Account and Purchased Songs No Longer Available

I purchased over 100+ songs from the iTunes store on a Windows machine. After purchasing a new PB and a .Mac account and configuring the account with a new .Mac address, I can no longer play any of the songs I purchased. I receive an error messaage "This computer is not authroized to play XXX. Would you like to authorize it?"
The prompt for the Apple ID login defaults to my old account, not the new .Mac account. If I use the old credentials, I receive an error that the account does not exist (?!?!). Using the new .Mac account particulars does not resolve the issue.
I emailed Apple Support over a wek ago, yet have not received any reply.
Any response, clue, explanation would be greatly appreciated!
Dreading he is out a few hundred bucks,
Scott

THeres really no tellin what happened, could of been windows restored itself, antivirus interfering with itunes ect ect
What you need to do is go here and follow steps for searching your system for purchased songs http://docs.info.apple.com/article.html?artnum=301749
If you can't find it you need to go here, overlook the page and contact the music store where it says to http://www.apple.com/support/itunes/musicstore/lostmusic/

Purchased items no longer available - says I have to re-purchase?

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