Purchased items not showing up in library.

I downloaded an album but it wont show up in my library. It shows up in the purchased section but not in library. I was able to download it on my iPhone but after syncing and transfering purchases it still didnt show up. It is in my iTunes folder with the rest of my music but after trying to manually add to librabry it still didnt work.

The problem just fixed itself. I got irritated and quit messing with it. When I came back an hour later, it was fixed.

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HT204088 Purchased items not showing up...How do I fix this??!!

I want to access my purchased music and not all of my purchased items are showing up. Only my most recent purchases are there. How do I fix this??!!

iTunes Store and App Store items are only available in the cloud in the country storefront where they were purchased. If you've changed the country associated with your account, your old purchases won't appear on your Purchased page.
Another reason you might not see purchases in the cloud is because you may have hidden them. For information about hiding and unhiding purchases, see this article:
http://support.apple.com/kb/HT4919
Another possibility is that you have more than one iTunes Store account and that the music in question was actually purchased using another Apple ID.
Or ... the missing music has been modified in or removed from the iTunes Store since you purchased it and as a result, is no longer eligible for subsequent download via iTunes in the Cloud.

TV Show Items not showing in iTunes Library (or Purchased Playlist)

I recently purchased 4 episodes of the BBC Planet Earth series 1 in HD in four separate transactions.
During the first transaction I was surprised that both the *HD version* and *Standard version* was in download list. Since this was my first purchase of an HD title (I did not want to pay unnecessarily for both versions) because the download was to play on Apple TV. I therefore deleted standard version from the download list.
When I got my "invoice" I reported the two version download as a problem with *Apple iTunes Store*. The response was that both versions are downloaded for the HD price. They pointed out that should I wish to sync a copy to my iPod touch the standard version would be required. They also provided a re-download of the "non HD" version, a new button appeared in the bottom of the iTunes window.
On the next 3 occasions I let the iTunes store download both versions of each episode. However I do not have a copy of the standard versions in my *Purchased Items* or they don't show in my *iTunes Library* either.
In the *+Finder view+* the standard version ( .m4v files) are in the *+TV Shows folder+* together with the HD version.
How can I get these into the *iTunes library* (so I can sync to the ipod) and the purchased items?
I have tried via *+File>Add to Library+* does not work and Apple iTunes Store cannot offer advice!!
Thanks in anticipation of your help

Hello toi_va,
I apologize, I'm a bit unclear on exactly what you are seeing or describing. If you are having issues finding this particular song, even after redownloading, you may find the information and steps outlined in the following article helpful:
iTunes: Finding lost media and downloads - Apple Support
Sincerely,
- Brenden

Purchased item not showing in iTunes

I purchased a song on iTunes the other day and it's not showing in my iTunes now. I've searched by title, artist, genre, I've tried looking in recently purchased items and it's not there. It shows in my purchase history and if I try to download it again I'm told I've already downloaded and would I like to "download it again?" Any ideas?

Either (1) it did not download in the first place, or (2) it did download but then got deleted, moved, or renamed. If you have done enough searching to determine that it is not number 2, then use the Contact page to report to Apple that it did not download correctly. They will arrange a replacement or refund.

Purchased song not showing in itunes library

Earlier today I purchased several songs today, and one of the songs that I bought was showing up under purchased playlist in my library, but not actually in my library if that makes sense. It was also showing up in the purchased section in the itunes store. I tried deleting the song and hopefully being able to redownload it but it was still showing up as if it was in my library. I even tried hiding the purchase and then unhiding it but when I did that it still showed up in the purchased section as if it was in my library. Is there a way to change this?

Hello toi_va,
I apologize, I'm a bit unclear on exactly what you are seeing or describing. If you are having issues finding this particular song, even after redownloading, you may find the information and steps outlined in the following article helpful:
iTunes: Finding lost media and downloads - Apple Support
Sincerely,
- Brenden

Purchased items not showing up on devices

This is a problem I've not had before. When I sync iphone and ipad, some of my music purchases in my library are showing up in the music list on my phone and ipad but they are in faint type and a "O" out to the left side of the checkmark (they do not show up in my main library this way, only on the devices -- and not all of the purchases, just a few of them). I've gone back through the steps of transferring purchases, etc., but no luck. Any insights?

Additional note - I raise the issue because I cannot play the music in question from my iPad or iPhone 5. I can only play them on my computer.

ITunes Store purchase does not show in Music library

Two songs purchased from iTunes store today. Download looked OK, new purchases do show in Store>Purchased list. I added ratings, and songs went to smart playlist for top rated songs. BUT songs do not appear in Library>Music where all songs are. Search indicates they do not exist. It is from this library I drag to other lists. But without them there I am stumped. Never seen this before.
I do use iTunes Match, if that is an issue.

Same problem here. I found if I type in the song or artist in Search and then hit the Return key, they do show up immediately. Otherwise they only show up with just typing (not hitting the Return key) until the next day. I am wondering if Apple is uploading our database of songs and they do not show up automatically until Apple gives the ok. I do not trust them.

Items not showing up in library

I bought some language learning audiobooks on my ipod touch. They show up under playlists-audiobooks on my touch. I want to put them on my new iphone, but they are not showing up in my library.

The problem just fixed itself. I got irritated and quit messing with it. When I came back an hour later, it was fixed.

Album artwork for purchased items not showing up!

The album artwork appears in iTunes, but it doesn't show up on my 30GB iPod video! This applies to almost every protected AAC file in my iTunes library. How can I make the artwork show up on my iPod?

If they don't show in the Purchased link under Quick Links on the right-hand side of the iTunes store home page then check to see if you've hidden them : iTunes Store: Hiding and unhiding purchases. If you've changed countries since buying them, or if they are no longer in your country's store (rights-holders occasionally remove items) then you won't be able to redownload them. If you still have them on your iPod Touch then you should be able to copy them back from that via File > Devices > Transfer Purchases.
But any item could be removed from the store at any time, ideally you'd be keeping and maintaining a backup copy of all of your downloads/library, you are only guaranteed one download of any item

Purchased items not showing up

I just purchased the James Franco roast from iTunes on my Apple TV. I paid $4.99 and it shows up in my purchased section but is only a 34 second clip, that was already free to begin with. It will not allow me the option to buy it again. Anyone else have this problem?

Hello Carrie,
It sounds like there is an issue with the Comedy Central Roast of James Franco that you purchased from iTunes. I recommend following the steps in the following article to report this to the iTunes Store:
To report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase, follow these steps:
Find the email receipt for your purchase.
Click Report a Problem under the app that is having the issue.
When prompted, enter the Apple ID and password you used to purchase the item, then click Report a Problem.
Click Report a Problem next to the item you are having an issue with.
From the Choose Problem dropdown menu, choose the appropriate issue.
Follow the onscreen instructions and—if prompted—type a description of the problem into the text field.
Click Submit to have your issue reviewed.
You can find the full article here:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/ht1933
Thank you for posting in the Apple Support Communities.
Best,
Sheila M.

Purchased items not showing in Purchased View

So I have this view of an album in the iTunes store, clearly showing it was purchased.
http://i.imgur.com/50nuXQm.png
but the album is not visible in my 'Purchased' view via iTunes or any other device.
What gives?
I contacted support and a 20 minute chat session led to the representative regranting me the album. I was able to re-download it in iTunes but it's still missing from the Purchased view!

Did you download the movie on a device?
If you can't find the movie you downloaded on your iPad, iPhone or iPod Touch, check inside your Videos App

Purchased items not showing in App Store - Problem is BACK

I post a question earlier, the problem seemed solved, but it is back agin, how frustrating !! here it is the story
I am using iPad 3rd generation, iOS6.0.1. I just recently restored it due to a few crashes and shut down.
I can get most of my app back from restoration, but I can't see any items purchased in App Store in Purchased tab. There is nothing, I tried many steps suggested in the forum, (sign out, shut off, sign back, update all info in my apple ID, etc.) but none of them seems to work.
Later...
Problem solved... The difference is I signed back in not in Setting -> iTunes & App Store, but directly open App Store, and sign in at pop up windown. the order of sign in seems "stupid", it doesn't make sense no matter how you sign in to app store, but it does make the difference. Sigh....
Now...
Problem is back again... I have no clue what's going on here with iTune and App Store... thing seems screw pretty bad... any one can help??
Thanks a lot
H

Problem solved... The difference is I signed back in not in Setting -> iTunes & App Store, but directly open App Store, and sign in at pop up windown. the order of sign in seems "stupid", it doesn't make sense no matter how you sign in to app store, but it does make the difference. Sigh....

New Purchased Albums not showing up in Library

I just bought 2 new Albums from the Itunes store and they wont show up in my Library. If I search for them they are on my computer and will play but only through searching for the songs. Anything I can do to fix this?
Thanks
Cliff

Hey Jessehb1
I would check to see if they have downloaded to your computer already. If you follow the file location, you should be able to find the songs. When you find them you can drag them on top of iTunes to import again.
Where are my iTunes files located?
http://support.apple.com/kb/ht1391
If you cannot find them, report the issue by following the steps below.
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/HT1933
Thanks for using Apple Support Communities.
Regards,
-Norm G.

Purchased items not showing up in purchased playist

iTunes recently crashed and I had to reupload by entire library, after this ordeal - none of my purchased material shows up in the purchased list. It's all in my library, but how do I get it to show up on the list?

That's caused by a permissions problem. Follow these steps > http://www.thexlab.com/faqs/trash.html#Anchor-Files-46919

HT201272 Purchased items not showing in iTunes on iPad

Anyone having problems seeing their previous purchases in iOS 6? I just tried to download some previously purchased music to my iPad (new iPad/3), and when I click on the purchased tab, it is blank. I did not encounter any issues with adding previously purchased music and tv shows to my iPad while using iOS 5.

Since I upgraded to the last iTunes Version (10.7(21) and iOS Version (6.0(10A403) I am experiencing issues with my iPhone 4S and iTunes.
First of I discoverd / ran into the issues of the App Store after install iOS 6 on my iPhone:
When opening the App Store (App) on my iPhone, in the menu bar at the bottom of the screen and selecting the Genius function, the results try and load for about 7 seconds and finally the App Store just Crashes and I have to restart this process again, but results in the same error. This is a continuous process.
When opening the App Store (App) on my iPhone, in the menu bar at the bottom of the screen and selecting the Updates function, then selecting (Previous) Purchases; my iPhone states: ✳ Loading... and this goes on and on and... and finally after about 10 minutes I receive the message: Connetion to iTunes Store Failed. In other words my iPhone can never recall or access my previously bought Apps from the iTunes Store. The only way to access them is to Search or Find them directly in the App Store but you then need to know the name of the App you want.
I have contacted Apple Support and together we have tried several things but nothing seemd to work for me. We also tried to access the App Store and purchases menu directly from the iTunes store running on my iMac and found that it acted in a failry simular manner, only running on my iMac after about 15 minutes I finally got results. It seems like it just needs time to access / find / locate all my previously bought apps. The bug (to me) seemd to be the iTunes Store account and not the iPhone itself. I could test this myself because I have 2 itunes accounts at my disposal. Once I tried my second account (both on my iMac and on my iPhone, I didn't encounter any problem whatsoever. The first (major) account;
I have bought - downloaded approximately over 250 songs
I have bought - downloaded approximately over 3600 apps
The second account (US iTunes Store)
I have bought - 10 apps
I am now wondering if Apple is having trouble accessing a large amount of information to display in iTunes store on my account or are they just having trouble with a faulty / bugy engine.
To further test my hunches; I accessed four other iTunes Accounts of friends and family both on my iMac and iPhone iTunes Stores and all four had as little as 300 Apps that had been bought in Apple's iTunes Stores. Our findings were that it didn't matter how many purchases are on your account because 2 of the tested accounts had the same issue and the other 2 accounts were working just fine.
We also tested to see if it would make a difference if we accessed the stores either from a mobile network (being 3G connection) and Wifi network connection, but this made no difference whatsoever.
I guess this means back to the drawing board.
I am wondering if other people have tested this and or are having the same or simular issues...
Would be great to get some feedback on this.
Many thanks in advance.
Best Reagds,
Carl.

Purchased items not showing up in library.

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