Purchased items were not received

I have purchased items that were not received. 
I also was unable to update or even use several of my Apps.  I read that I should delete these Apps and then reinstall them.  I did this and was able to use the Apps again HOWEVER the additional enhancements that I had also purchase were no longer included with the Apps.
I had read that any purchased through iTunes were to be handled through iTunes.
Please return the items that I have purchased, tell me how to retrieve these purchased additions and how I can download upgrades and not lock-up the Apps.
Please send me a copy of my iTune purchases so that I can cross reference them or tell me how I can access a list of my purchases...especially for App enhancements.
Thank you for your assistance!
Sincerely,
Nancy Welch

Store>Check available downloads
If that does not start the process then go to your purchase history, click "Report a Problem" and report the problem. Apple should resolve within a day.

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