Purchased itunes card but cant redeem.keeps saying invalid.
purchased itunes card. when i go to redeem the card it says that it has not been properly activated. can anyone help please. i have a toshiba laptop.
Are you able to try taking it back to the store that you bought it from and ask them to activate it properly ? If you can't, or they won't, help then you will need to try contacting iTunes Support (you will probably need to give them images of the front and back of the card, and possibly its receipt) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then iTunes Cards And Codes
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Sorry, but iTunes cards are country-specific. You cannot use a US iTunes card in a Canadian account. You'll have to give or sell the card to someone in the US and buy a card in Canada.
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Hi stephlecy7399,
Welcome to the Support Communities!
The article you referenced gives instructions for contacting the iTunes Store if you are having issues redeeming your gift card.
iTunes Store: Invalid, inactive, or illegible codes
http://support.apple.com/kb/TS1292
If you're still unable to redeem your code after verifying the characters in the code, you'll need to contact iTunes Store Support for help. You'll need to provide a digital image of the front and back of the gift card as well as the sales receipt for the purchase of the gift card.
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Cheers,
Judy -
anyone have an idea about this problem?
how do you repurchase a song you have downloaded before? It just says purchased instead of buy out to the side.Go to:
My Music
iTunes
Music
move or delete the folder with the song that you want to download
Close iTunes
Restart your PC -
I lost my $20 itunes card but still have receipt of purchase Can i still redeem it?
You can ask, but there's almost certainly nothing they will be able to do for you. Gift cards, from any retailer, are almost always treated like cash and hence cannot be replaced if you lose them. Apple's terms say:
Neither Issuer nor Apple is responsible for lost or stolen Gift Certificates, iTunes Cards, Content Codes, or Allowances.
Sorry, but you're probably out of luck.
Regards. -
I'm trying to activate my itunes gift card but it keeps saying invalid code. When I follow the iTunes support it keeps taking me round in circles to the same page. What do I do?
I imagine a ton of people are attempting to activate after the update, and the server is getting overloaded. Simple patience, maybe keep trying, and if possible, try a little later. Think of it as all those people lining up at Apple Stores + about a million more.
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I just bought an iTunes card yesterday and redeemed it, but everytime I try to buy this one album, it says I have insufficient store credit. Which I most definitely do not.
Click here and ask the iTunes Store staff for assistance. Only they will know why for certain.
(109346) -
I have a balance on my account from an ITunes card, but i cannot redeem it when I try to purchase music. Please help!
Welcome to the Apple Community.
The total value of your purchase including any taxes needs to be less than the credit available or your credit card will be charged. -
I redeemed my iTunes card but it will not allow me to make any purchases
I redeemed my iTunes card but it will not allow me to make any purchases please help.
Have you Contacted Support as requested...
iTunes Customer Service Contact
http://www.apple.com/support/itunes/contact.html -
I have just redeemed an iTunes card, but my balance does not change
I have just redeemed an iTunes card, but my balance does not change to $15.00, but instead changes to $00.01 cant figure it out, did i waste money????
And you didn't owe iTunes anything or have pre-orders ? If you can't find where the money went then try contacting iTunes Support and see if they can help : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
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Need help please I just bought this iPad today and I factory reset it and then I plugged into my laptop and downloaded the latest software I went and purchased a app store card and a iTunes card but when I try to download apps it won't let me if anyone can help with this problem it would be greatly appreciated. Thanks in advance. Antawn
Hello Tntingey,
The gift card you've given your father must be redeemed via the steps below.
Redeeming iTunes Gift Cards and content codes
http://support.apple.com/en-us/HT201209
Cheers,
Allen -
I can't log into my iTunes account on my iPhone 5s. I logged out a few days ago to trouble shoot because I was trying to redeem some iTunes cards but when i pressed redeem nothing happened. I then tried to log back in immediately afterwards. I was unable to do so. After clicking "sign in" at the bottom of the apps main page, it brought up another menu where I clicked "Choose existing Apple ID". After pressing this the menu disappeared and nothing happened. I tried this multiple times and received the same result each time. I tried the other available option of creating a new AP ID to log in with and that one worked perfectly fine. I am clueless as to why the log in for me is either not able to load or just completely blocking me from getting back into my iTunes account on my phone. Not only can I not listen to the music I currently have, but I cannot log in to purchase the new music that I wanted to with my unused iTunes gift cards
I have the same problem too and tried alot of things like time zone , restarting or changing DNS of wifi connection to 8.8.8.8 still nothing happens .. !!
iPhone 5s, iOS 8.3 -
hi everyone.. I have windows 7 (32 bit operating system), and have tried installing the latest version of Itunes, but my PC keeps saying windows 7 error (126) ? I have no idea on how to fix this??
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Thanks alot! I really appreciate your help..Try the following user tip:
Troubleshooting issues with iTunes for Windows updates
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