Purchased itunes gift card.  16 digit number is invalad and do not have a pin number.

I purchased an itunes card, account response is the number is invalid and i dont have a pin number?

Try this support article: Invalid, inactive, or illegible codes.
tt2

Similar Messages

  • HT201209 Can I purchase iTunes gift cards for people in other countries to use?

    Can I purchase iTunes gift cards for people in other countries to use? I have a brother that lives in Vietnam and I want to buy him a gift card that he can use there.  I've read the iTunes gift cards are country specific.

    What you have read is correct; gift cards are country specific. So only if iTunes cards are issued in Vietnam, and if they are if you can find a retailer there that sells such cards and would accept an out-of-country credit card, would you be able to purchase a gift card for your brother. The same would apply to any other country.
    Regards.

  • TS1292 I registered my iTunes gift card on my friend's computer and when I try to purchase on iPod, I get an error. It says, "your card has expired. To download from the store, you must update your payment information....

    I registered my iTunes gift card on my friend's computer and when I try to purchase on iPod, I get an error. It says, "your card has expired. To download from the store, you must update your payment information. Your account has been accessed from a new computer or device, and you must verify your payment information before you can make purchases.

    Click here and request assistance. That message means to contact the iTunes Store staff and not to post in these boards.
    (98631)

  • Can I Purchase iTunes Gift card for US in India

    Hello
    I want to Giveaway iTunes Gift Card to my blog readers in US. I am resident of India.
    Can I buy iTunes Gift Card(s) online with valid US postal addresse(s) of the winner (s) through my account?
    OR
    What is the best way to gift iTunes cards to US resident while I am sitting in India?
    Waiting to hear from you
    Thanks

    Sorry, but you cannot purchase iTunes gift cards from outside of the country in which they are sold by any means I know of, since such purchases generally require a US credit card. You can try contacting Apple's corporate marketing group, though, and ask if there's anything they can work out for you:
    http://www.apple.com/itunes/corporatesales/
    By the way, this forum is for questions about iTunes U, Apple's service for colleges and universities to post educational material in the iTunes Store. You'll be most likely to get help with questions like this if you ask in the general iTunes forums.
    Regards.

  • API for Purchasing iTunes gift card and Transferring to user

    Hi,
    Is there a way to Purchasing iTunes gift card and Transferring to user?
    Is there are any SDK or API is available for Purchasing iTunes gift card and it returns code which is useful for redeem product?
    Or credit an iTunes account?
    Thanks!
    Krtya Softwares

    This forum is for questions about iTunes U, you will be better off asking in the developer forums : https://devforums.apple.com/index.jspa

  • Unable to purchase itunes gift card

    Why I can't purchase itunes gift card anymore?
    I've been purchased -+ gift card, but now I can't purchase any gift card..
    It says unable to purchase itunes gift card at this time  please try again later..
    How to solve this problem? Why I can't buy more gift card?
    And when I'm trying to create new id, when I sign in with diferrent id and want so send gift card, it says unable to purchase , please contact apple support..

    You will need to do what it says, contact iTunes Support. These are user-to-user support forums, if you thought you were contacting Apple by posting here. Go here:
    http://www.apple.com/emea/support/itunes/contact.html
    to contact the iTunes Store.
    Regards.

  • HT1918 Why do you need my credit card information when I purchase songs from an already purchased Itunes gift card?

    Why do you need my credit card information when I purchase songs from an already purchased Itunes gift card?  If I cannot purchase goods with the prepuchased gift cards, then the card is useless and I want my money back.

    We are fellow users here on these user-to-user forums, you're not talking to iTunes Support nor Apple.
    Just because you are being asked to enter your credit card details doesn't mean that it will be charged for your purchases.
    Is it a newly created account ? If it is then unless you use the instructions on this page when creating an account then credit card details will need to be entered before the account can be used in the store : http://support.apple.com/kb/HT2534

  • U.S.-purchased iTunes gift card not working on Canadian-purchased iPad - why????

    In Florida with a Canadian-bought iPad. When trying to load a U.S.-purchased ITunes gift card, receiving "code not valid" message. Is this because US cards are not compatible with Canadian-purchased Apple products? Thanks

    Found my answer - thanks.

  • Why can't we use iTunes gift cards with family sharing? After Christmas, we now have lots of account credit we can't use. Very frustrating.

    Why can't we use iTunes gift cards with family sharing? After Christmas, we now have lots of account credit we can't use. Very frustrating. There is no option found for using account credit.

    I just logged out of my daughter's account and back in, and now it works. Deducted from gift card account balance. So I hope this is resolved.

  • How do you pay for apps with credit on your account from an itunes gift card that has already been redreemed and the credit id on the account?

    how do you pay for apps with credit on your account from an itunes gift card that has already been redreemed and the credit id on the account?

    jen19 wrote:
    how do you pay for apps with credit on your account from an itunes gift card that has already been redreemed and the credit id on the account?
    Just buy something.

  • HT2736 Where is the expiry date, code and card number on my iTunes gift card if i want to create and Apple ID??? Please really need help.....

    I am creating an Apple ID and i can't seem to get the payment method right!
    I need to know where the expiry date, code and card number is on my $30 iTunes Gift Card because i have no idea where it is.....
    Anyways please help me!?!
    Thanks.....

    Welcome to Apple Support Communities
    iTunes cards don't expire, so don't worry about that. To know where the code you have to type is, read > http://support.apple.com/kb/ht1574

  • Purchased iTunes gift cards and when trying to activate they say invalid.  How to I redeem?

    I purchased 3 iTunes gift cards and when trying to redeem, it says that they are invalid. I receipt of purchase that the cards were activated. Help, what do I do?

    Were the iTunes cards issued in the same country as your account is based (they are only valid in their country of issue) ? If they were and this page doesn't help then you will need to try contacting iTunes Support (you will probably need to give them images of the fronts and backs of the cards, and possibly their receipt) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then iTunes Cards And Codes

  • How do I track the iTunes gift card I sent to a friend via email, they have not received it?

    How do I track a Itunes gift card I sent to someone via email?  They did nto receive it.

    Call Apple sales support. Something apparently went wrong in your transaction. In the USA the number is 1-800-676-2775.
    Best of luck.

  • Not authorized to purchase ITunes gift cards from this account.

    I made three purchases of ITunes Gift Certificates and then am told on subsequent purchase attempt that I have to go to an Apple retailer to do this. What is up? Same is true on my spouse's account.

    This problem crops up for people from time to time and no good explanation has ever been given (that I've seen, anyway), though it primarily stems from the time a few months back when a Chinese criminal ring cracked the algorithm used in certificates and issued thousands of counterfeit iTunes gifts. Contact the iTunes Store Customer Service department using the form on their Support page (select the category and subcategory closest to the issue you're reporting and you'll find an "Email Us" button) and explain your situation to them. Perhaps they can help, though it's not unknown for them to just reply "it's not possible, and we can't tell you why it's not".
    Good luck.

  • TS1292 i did redeem the itune gift card the way i usually do and the balance comes up immediately. This time the balance is not showing and when I go back into try it again I am notified the number is redeemed. How do I get the credit on my account?

    i tried to redeem a gift card and have done many time previously. This time the redeemed balance is not showing in my account.
    What can I do to obtain the credit?

    Try signing out then back in to refresh your account info. If the store credits will still not update, best to contact support and have your account checked
    https://expresslane.apple.com/GetproductgroupList.action

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