Purchased itunes movies not playing in completion on iphone

I have a purchased movie from itunes and it will not play from start to end without being interrupted and defaulting back to the the video screen.
Apple support had me to this
1. Turn off iphone completlely and reboot. Load up movie, which failed to run properly.
next tried...
2. Remove movie from itunes and reload and resync. Failed again to work properly.
3. The apple supports next suggestion is to find someone that has an iphone and get them to load up a movie from my computer. This I have not done.
I just do not understand why this movie plays fine in itunes but crashes on the iphone.

correct me if i am wrong, but you do not get that option to convert movie to ipod/iphone, just to acc that i recall.

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Itunes movie not playing

Movie i bought on itunes will not play on my computer. it was playing when i was downloading the new itunes but since that finished an error message says that the movie cannot be played on this computer. what can i do?

it was playing when i was downloading the new itunes but since that finished an error message says that the movie cannot be played on this computer.
What's the precise text of that error message, please?

Itunes movies not playing..

Suddenly certain movies, purchased from the iTunes store, don't play anymore. When I double click on them, it goes to a black screen with no sound. I've already tried reinstalling iTunes, but no luck. Strangely, this only occurs with some of my movies: Watchmen, Patriot Games, In Clear and Present Danger. My other movies are still playing fine. Anyone else have this problem?

I got it to work. I have the old Apple TV and the movies worked on that. I tried opening FrontRow on my laptop and the movie still wouldn't play. Instead of black the screen was gray. I couldn't get out of FrontRow so I did a Force Quit and the authorization message appeared saying that the computer wasn't authorized to play the movie and so I think I entered a password to authorize and now the movies play. Very strange.

HT3209 iTunes Movies not playing in MacBook Pro, but work on iPad, iPhone and Apple TV.

I have purchased several HD movies from iTunes and none of them work on my MacBook Pro (purchased in 2010). I keep getting a message that says my media player doesn't support the videos. How is this possible if I legally purchased these through iTunes and they work on all of my other devices? Any help is greatly appreciated!

correct me if i am wrong, but you do not get that option to convert movie to ipod/iphone, just to acc that i recall.

Purchased Shows/Movies Not Playing

I just see a grey box and there is no sound. I'm on the current version (7.6.2) and I'm not sure if this is something that happened when I updated versions as I haven't tried to watch anything in a while.

Don't know if it's related to Quicktime because I'm up to date on my software. I purchased a television show . . . there's only video, no audio. I e-mailed the iTunes support people on the 16th but haven't gotten a response as to what my next step is

How can i get purchased iTunes movies to play smooth with no lag?

When i try to play a video that i purchased from iTunes it runs really slow whereas other videos that I have downloaded onto my computer run at the normal rate through iTunes. It seems to only be the videos purchased from iTunes that skip and run slow. Is there anything i can do to make the files run smoother?

The lag may be caused by settings on your computer, or it could be that your computer doesn't meet the video requirements for iTunes (which are higher than the standard iTunes requirements). According to Apple, to play your videos properly you'll need this:
2.0 GHz Pentium class processor or better
512MB RAM
32MB video RAM
If your computer meets those specs, this article is good for troubleshooting settings that could be causing the problem.
http://docs.info.apple.com/article.html?artnum=303706

Purchased songs from Itunes STILL not playing on ipod mini

I read all the posts about this issue, of purchased Itunes songs not playing on ipod. I deauthorized the computer and all computers associated with the account. then re authorized them. I reset the ipod several times, and also restored the ipod. I reinstalled the itunes software. I changed the sync to manual. removed one of the purchased songs. reauthorized the computer, then manually added the song back. I renamed the song. I even tried with downloading the free song. Any other suggestions. It made me look bad when after all of this I still could not fix the users issue. Other than declaring it a HARDWARE issue, I thought there could be a registry setting with the authorizing that did not happen properly. Has anyone else experienced this issue , and NOT been able to fix it. It would really appreciate any advice. My only conclusion was hardware, and the user states they had already spoke with apple who declined to help.

It may be an authorization issue. Both iTunes and the iPod need to be up-to-date.
Usually, you need to play at least a part of songs purchased from the iTMS within iTunes to authorize them. They won't copy to your iPod until you do this.
How to transfer Purchased Music from iTunes to your iPod
iTMS Song and Computer Authorization
If you've played & authorized them in iTunes and they still skip, try this. De-authorize the computer in iTunes/Advanced menu, then re-authorize it. You re-authorize it by playing one of the songs purchased from the iTunes Music Store within iTunes. It should ask you for your Apple ID and password, and then the computer will be authorized again. Sync your iPod with iTunes, and those songs should play on the iPod once again.
Another common cause of this is not having the latest version of iTunes.
If you are using the latest version of iTunes (6.0.4), then you need to make sure your iPod software is up to date also. Get the iPod Updater software, install it, run it and update your iPod.
When you have done this, authorize your music in iTunes by playing a few seconds of it within iTunes, re-sync your iPod, and it should transfer by whatever synching method you choose.
If the above 'standard' fixes did not help, then it's a bigger problem that I can diagnose...

TS1702 some of my songs on itunes will not play

I purchased the Iphone5 and moved all my info, songs, apps from my Iphone 4 over to my new phone. Now most of my music will play but about 50 songs will show up on my iphone in my Music App but they will not play. I'm so frustrated. I can't figure out why they won't play. Can someone help me?

Hey ronserickson,
Thanks for the question. If I understand correctly, the songs do not play completely. I would recommend that you read this article, it may be able to help you isolate or resolve the issue.
Songs in iTunes may not play back completely - Apple Support
Thanks for using Apple Support Communities.
Have a great day,
Mario

Purchased iTunes movies stop after 10 to 15 minutes.

Purchased iTune movies stop playing after 10 minutes and have to be restarted.

Intermittent problems are often a result of interference. Interference can be caused by other networks in the neighbourhood or from household electrical items.
You can download and install iStumbler (NetStumbler for windows users) to help you see which channels are used by neighbouring networks so that you can avoid them, but iStumbler will not see household items.
Refer to your router manual for instructions on changing your wifi channel or adjusting your multicast rate.
There are other types of problems that can affect networks, but this is by far the most common, hence worth mentioning first. Networks that have inherent issues can be seen to work differently with different versions of the same software. You might also try moving the Apple TV away from other electrical equipment.
The following article(s) may help you.
Troubleshooting Wi-Fi networks and connections
Recommended Wi-Fi settings
Sources of Interference
Wifi Diagnostic Software (for Mac users)
You may also find some help on this page, where I’ve collected some of the more unusual solutions to network issues.
This is answer is provided from my own database of boilerplate responses and the content was last reviewed and/or tested on: 2014/12/18

All my purchased song from iTunes are not playing complete (iPod and computer with Windows Vista), unexpectedly stops and continues with next song. What am I doing wrong?

All my purchased song from iTunes are not playing complete (iPod and computer with Windows Vista), unexpectedly stops and continues with next song. What am I doing wrong?

Are the songs playing whole in iTunes? if not download them again.
else read this Apple Support Article on your problem
Have a nice day!

ITunes songs not playing complete album

I have some albums which i have purchased on iTunes using my iPhone which do not have all of the songs for the album when viewed on my mac. E.G. I have one third of the Live Lounge Album. The other songs are there but only play the preview, however when I go to the iTunes Store it states the complete album is purchased and will not let me reinstate it. what do i do?

Hello matthewt82,
Thanks for using Apple Support Communities.
From your post I understand that some of the songs in a purchased album are not playing all the way through. To help resolve this issue I'd like you to please delete the songs from your Mac, and then download them again from your previous purchases list.
Mac or PC
Open iTunes.
From the Library pop-up menu, choose Music.
Click Songs in the navigation bar.
Click the song you want to delete.
Press Delete on your keyboard.
How to delete content you've downloaded from the iTunes Store, App Store, iBooks Store, or Mac App Store - Apple Support
Download past purchases - Apple Support
Have a good one,
Alex H.

I recently upgraded from an iphone 4 to a 4s, but now all songs purchased from iTunes will not play via my phone. Any idea how to fix this problem?

I upgraded from an iphone 4 to a 4s, after a few initial problems and two restores, everythings seemed to be working...until I went to play some music, all music loaded to itunes via CD's played, but ALL purchased music from itunes does not play...i click on the song and the screen flashes to the image then goes back to the list of songs, so the purchased music shows up...just does not play. Can anyone help resolve this problem? Thanks!

here is an interesting thing: take the iphone and set lock screen to never. Now make an email with siri--be sure to activate her with call button. get to the body and get some text in there. then just stop talking. LOCK SCREEN APPEARS!!!!!! and of course you draft is gone.
There does seem to be a work around for some--maybe all these issues. Don't use the call button--use the buttons on the phone.
Siri seems to behave properly with scenerio above---sans call button. She does not go to lock.

Itunes will not play a number of songs in my library as they were purchased a long while ago using an email address and ISP that I no longer use. Any ideas?

Itunes will not play a number of songs in my library as they were purchased a long while ago using an email address and ISP that I no longer use. When I try and play them I get the message "this computer is not authorised to play this song, authorise your computer now". Any ideas?

Hello, quckvic.
Thank you for visiting Apple Support Communities.
You will need to reset your Apple ID password via the steps in the first article below. Take a look at the option that refers to answering the security questions. Since you do not have access to the email account and if you are unable to answer the security questions, see the second article.
If you forgot your Apple ID password
http://support.apple.com/en-us/HT201487
Contact Apple for help with Apple ID account security
http://support.apple.com/kb/HT5699
Cheers,
Jason H.

Some iTunes purchased songs will not play on iPhone.

Some of my songs that I have purchased from iTunes will not play on my iPhone but will play on my MacBook Pro and iPad - what can I do to fix this. This problem has been happening for around a week now. At first it was 1-2 songs but now in a playlist of around 80 songs approximately 1/4 of the songs will not play. When the song comes up next in the playlist it will not only skip that song but will also skip past 1-2 other songs.

Hey brewmaster1967,
Does this happen with any other purchased content? Download some of the free on iTunes store songs.
Deauthorize the computer and play/authorize the song in iTunes again.
http://docs.info.apple.com/article.html?artnum=93014
Try re-creating the iTunes Library.
http://docs.info.apple.com/article.html?artnum=93313
Jason

HT1349 My songs in iTunes are not playing all the way through on my MAC or my iPod?

My songs in itunes are not playing all the way through on my MAC

Quicktime Player should already be installed on the Mac. If you transferred Quicktime from a VAIO it will not run on a Mac -- no PC software will without using a special interface.
Right click or control+click on one of the files, then > Open with Quicktime Player.
I already suspect that since these files will not play completely on any of your devices that you have an incomplete download.
Downloading past purchases from the App Store, iBookstore, and iTunes Store - http://support.apple.com/kb/ht2519 - enabled with iTunes 10.3 and newer; not available in all countries; only apps, books (not audiobooks), music, and t.v. shows (not movies). Discontinued items not available. For items not included in the iCloud list, or locations or computer systems where iCloud is not (yet?) available, you only get one download per fee paid. Apple notes it is your responsibility to back up your purchases.
Select the store on the left side of iTunes.
Click on Purchased on the right side under Quick Links.
You can redownload your available previous purchases.

Purchased itunes movies not playing in completion on iphone

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