Purchased iTunes tracks distorts video

I recently completed an iMovie project with video clips and stills (Ken Burns effect). When I added audio tracks from my iTunes Library, they all worked fine except for the ones I had purchased from the iTunes music store. The related videos and stills associated with the purchased audio tracks were choppy, distorted and sometime would freeze, although the actual audio tracks sounded great. When I deleted the purchased tracks, or added audio tracks from the Library that I had copied from my own CD's, the video and stills worked fine. Is there a simple fix or am I stuck with some format or other glitch that happens when I buy something from the iTunes music store? Thanks for your thoughts.

Hi starstar:
Welcome to the discussions!
Your best bet is to burn the purchased music to an audio cd and re-import that way. The purchased music is protected and will need to be transfered that way.
Sue

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Using purchased iTunes music for videos.

Probably not posting this in the right place... but I don't have the time to look throughout this vast library of information...
Simple Question....
When trying to create videos from my video camera, is it possible to import music from iTunes into the video? If so, could you tell me where I can learn how to do it?
Thanks in advance, and thanks for your patience in advance.

patmanruls wrote:
Probably not posting this in the right place... but I don't have the time to look throughout this vast library of information...
Simple Question....
When trying to create videos from my video camera, is it possible to import music from iTunes into the video? If so, could you tell me where I can learn how to do it?
Thanks in advance, and thanks for your patience in advance.
Doubtful, Protected tracks from the iTunes store cannot be played outside of iTunes and we cannot discuss any methods to convert them. You can burn protected tracks to a Normal audio CD but thats as far as we can go.

HT201363 Why on earth is my computer not letting me purchase iTunes tracks?

I have now encountered secuirty questions even though I have purchased iTunes donloads on this computer. I do not want this security and will probably never use itunes downloads again once I have spent my account as I am so disappointed in the diffculty of removing or resetting these security questions which I never wantred and cannot recall answering!
I did update my iTunes clearly for the worse!

If you have a rescue email address (which is not the same thing as an alternate email address) on your account then the steps half-way down this page will give you a reset link on your account : http://support.apple.com/kb/HT5312
If you don't have a rescue email address (you won't be able to add one until you can answer your questions) then you will need to contact Support in your country to get the questions reset (these are user-to-user forums).
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 link above to add a rescue email address for potential future use

Gaps between purchased iTUNES tracks

I have seen some discussion on making a CD one track to eliminate the gaps between tracks in the iPOD. However, I have purchased several classical music pieces-such as the Rachmaninov Variations on Pagannini--well each variation is a track-which is not a problem listening on iTUNES. However, when listening on iPOD mini, there are noticable gaps between the tracks which in this type of piece there should not be. ANy thoughts on eliminating the gaps in iTUNES Store purchased music???

The reason that iTUNES plays the tracks continuously is due to one of the settings. (Crossfade). You can select the time delay between tracks and also have them overlap slightly (by a fraction of a second). Consequently it will play continuous tracks without the pause. The iPOD can't do this and so as far as I know you'll have to put up with the milisecond pause.
Unless you burn the tracks onto a CD and re-rip as a single track.....but it kind of defeats the object of purchasing from iTUNES and syncing to the iPOD immediately.

Purchased iTunes tracks "not authorized to play"

Odd problem - anything I've bought from before the 17th of August has decided that it's been authorized on more than 5 machines and will no longer play on my Macbook. Only thing is, it hasn't - my media has stayed on this machine and hasn't moved - it may be authorized on one other machine, but certainly not 5! Same thing has happened with my iPhone apps - ie. anything from the iTunes store seems to be affected.
Any ideas why it would suddenly decide that I can't play my audio / video purchases any longer? And how do I deauthorize the other 4 "ghost" machines to get my media back!

Man, this is apparently happening to more than just me. Which makes me feel a 'little' better. But still ****** me off because I can't watch a single movie, TV show I've purchased going back years. Even 'free' downloads!
Songs play fine. It's only video content. Like some of you, I've also received almost 'overzealous' emails from Apple, attempting to help me resolve the issue. My guess is, they screwed up, they know it's quite obvious they screwed up, and they're trying to quash all this before it gets out. Plus they want to avoid issuing massive refunds to numerous customers. I would imagine this could become kinda pricey after refunding just a handful of iTunes user's purchased movies, TV shows, music videos, et al.
I was even desperate enough to try purchasing a new movie, thinking another purchase would 'hopefully' prove to the software (as if it's intelligent!) that I owned the content long since purchased, sitting on my hard-drive. Fat chance. That would have been too easy.
Crazy thing is, all shows, movies, 'iTunes-downloaded video' of any kind, transfer and play on my iPod same as always. Even after syncing since the problem started.
My computer keeps giving me the same error message: "This computer is not authorized to play this content. Please open iTunes to authorize computer." Or something similar. That's the gist anyway. Never mind the fact iTunes already IS opened or I wouldn't be OPENING the content to begin with.
The problem totally has Apple stumped and I want my old, "pre-Genius" iTunes back because that's when this problem started—with iTunes 8.
The perpetual fixing of what's not even broken, repackaging it, and then re-selling it to us all over again is beginning to drive me a bit crazy. No wonder some of the top audio engineers and producer friends of mine are still using G3s and G4s that they never connect to the web—keeping their machines 'frozen in time' and protected from any downtime from ludicrous updates.

Dear Apple – Please help me restoring my purchased iTunes tracks on my ned laptop.

hello. i have bought some song on my apple ID, but i cant get em back..

We are all itunes users just like you.
Open itunes store, click Purchased under Quick Links
Downloading past purchases from the App Store ... - Support - Apple

Importing purchased iTunes into new iMac home computer

My son had a lot of purchased iTunes songs and videos on his iTouch. We recently moved and are now using a new iMac. His purchases were through our iTunes account, and the iTunes library that he was syncing with was on a laptop that we no longer have. How can I get access to those purchased iTunes songs and videos so I can transfer them into my new iMac?

When I called and spoke to an Apple service technician he told me that there is one re-grant per account per lifetime.
Apple is usually pretty good about it but it's the exception and not the rule. The -> iTunes Store Terms of Service specifically states...
"10. Purchase or Rental of Apple Content
a. Products Requirements. You acknowledge that use of Products may require the use of other hardware and software products (e.g., the ability to make copies of Products on physical media and render performance of Products on authorized digital player devices), and that such hardware and software is your responsibility. Products may only be downloaded once; after being downloaded, they cannot be replaced if lost for any reason. Once a Product is purchased or rented (as applicable) and you receive the Product, it is your responsibility not to lose, destroy, or damage the Product, and Apple shall be without liability to you in the event of any loss, destruction, or damage."
We would like to request this one-time "re-grant"
Then send an email to the link that Niel posted above but don't look for something about a one-time "re-grant".
Explain what happened and that you did not have your items backed up.
Then make sure you backup the items after you downlaod them.

I cannot view videos purchased itunes crashes and powers everything down - only happens with itunes - no other videos played or viewed by other sites and methods

I have tried everything I can think of to fix problems I'm having with using/viewing purchased movies and TV episodes and viewing them in itunes.
They start to play for only a few minutes - usually choppy and distorted video and sound sync and then the laptop powers down entirely and goes into a loop of inability to start back up normally or through safe mode, etc.
I have absolutely no other problems watching and viewing videos from other websites orr methods for hours and hours on end. I've uninstalled and reinstalled itunes numerous times and still have the same issues.
I'm wondering if there's a Windows setting or preference that is incorrectly causing this problem or if there's an error within itunes itself.
Any help to correct would be appreciated since I've spent a ton of money purchasing videos I cannot view.

Try this:
Plug in your iPod,
1. Right click My Computer >> Manage and select Device Manager in the left tab.
2. Click Portable Devices >> right click Apple iPod >> Uninstall
3. Unplug and plug your iPod, now wait for windows to re recognize your ipod [ In Device Manager, you will see the new recognized Apple Ipod ]
4. Press F5 to refresh your windows explorer and see if your Apple iPod will show up with a camera icon.
Otherwise, refer to these articles:
iPod nano: Error message saying that iPod 'could not be identified properly'
http://support.apple.com/kb/TS3218
iPod not recognized in 'My Computer' and in iTunes for Windows
http://support.apple.com/kb/TS1369

HT3209 My purchased iTunes videos no longer play on either of my Windows 7 computers. When I try to play any of them, it shuts down iTunes. Any ideas? I do have the latest itunes software loaded. jgh

My purchased itunes videos no longer play on my Windows 7 computers. When I click on a movie, itunes shuts down with an error message. Movies played fine until now. Any ideas out there?
jgard96

Let's try the following user tip with that one:
iTunes for Windows 10.7.0.21: "iTunes has stopped working" error messages when playing videos, video podcasts, movies and TV shows

Unable to synch purchased iTunes videos to iPhone after transfer from PC

I just purchased a new MacBook and have transferred my iTunes library from my original Windows PC to the Macbook. None of the videos will synch to my iPhone. As a test, I purchased another small movie from iTunes and it still will not synch the new movie either. All of this worked on my Windows PC and had all the movies on the iPhone before I made the switch.
All my music and music videos have transferred and function with no problems. It is only the purchased movies. The Video tab in iTunes does not show any of the movies.
I can play the movies from within iTunes and I have authorized my Macbook on iTunes.
Any assistance would be greatly appreciated.

I answered it myself. Feel like such a n00b. No matter how many times I double-checked every option before I posted this question, it finally made itself know and it was right in front of me.
For those that got blindsided by it like I did, the option is located on the bottom section of the Video tab. My laptop screen only displayed the top portion and I did not notice the scroll bar on the right. Once I saw it and scrolled down, there it was.
Time to buy a desktop with a large monitor!

After burning cd from iTunes the end tracks distort

after burning cd from iTunes 11.04 the end tracks distort upon playback

artjam61 wrote:
Ed,
I tried burning the files that distort (from Itunes) using toast on my G5 instead of my powerbook pro and still the distortion. Is it possible that itunes corrupted all my files when I upgraded?
Art, there is nothing about an iTunes upgrade that would modify the song files in any way, but stranger things have happened. If the same effect is occurring on a different computer, there is something suspicious.
Make a new playlist with the same tracks in reverse order and burn it. Does the distortion appear on the same tracks in their new position? Or does it move to the tracks that are now the higher numbers?

HT1600 how do i move a purchased film in itunes to shared video so i can see it on apple tv

how do i move a purchased film in itunes to shared videos so it links into apple tv

Well, it really depends on the file format your friends are using to send you the video. iTunes will only play certain formats, think of it as........having a car that only takes premium gasoline. If your friends give you a million gallons of regular gasoline, sure it's gasoline, but it won't work in your car. (That's a bad analogy but it's the best I can come up with).
So, if you open up your mail (are you using the Mail program on your computer, or going to a website such as gmail.com or yahoo.com to access your mail?), you should be able to right click the video and select to download it.
This should download it to your "downloads" folder, it should be on your dock if you didn't remove it. Click it, and select the "More in finder" button at the very top of the "stack". If not, click the "Finder" button on your dock, and on the left click the Downloads tab.
Now, you must find the video. It should have the name of the video with the extension (an example would be...... firstbirthday.mp4). The extension is the ".mp4" part. Yours may be .mov, .mp4, .mkv, .avi, the list goes on and on, but it's very important.
You can try dragging the movie into iTunes (drag it anywhere over where it says Music, Movies, TV Shows, etc.) and it should hopefully turn to a little green bubble with +1. If the extension is not compatible, then, converting will be needed and that's a bit more tricky. It's also a little more tricky to get them to play on your Apple TV unless you use AirPlay.
Let us first know what extension these videos are in and we can go from there.

I have purchased a track from itunes and it hasn't fully downloaded properly

I have purchased a track from itunes and it will not fully download

- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Try deleting and redownloading
Downloading past purchases from the App Store, iBookstore, and iTunes Store

HT201272 How do I remove DRM-protected tracks? I've purchased iTunes match and followed all of the directions for redownloading and I still can't play some of my tracks on the DJay 2 app. Please help! Do I need to purchase these tracks all over again?

How do I remove the DRM-Protection from tracks so that I can play them on my DJay 2 app. I've followed the directions for removal and it's not working...
Will I have to purchase these tracks again?

Apple's official advice is here... HT2905 - How to find and remove duplicate items in your iTunes library. It is a manual process and the article fails to explain some of the potential pitfalls.
Use Shift > View > Show Exact Duplicate Items to display duplicates as this is normally a more useful selection. You need to manually select all but one of each group of identical tracks to remove. Sorting the list by Date Added may make it easier to select the appropriate tracks, however this works best when performed immediately after the dupes have been created. If you have multiple entries in iTunes connected to the same file on the hard drive then don't send to the recycle bin. This can happen, for example, if you start iTunes with a disconnected external drive, then connect it, reimport from your media folder, then restart iTunes.
Use my DeDuper script if you're not sure, don't want to do it by hand, or want to preserve ratings, play counts and playlist membership. See this thread for background. Please take note of the warning to backup your library before deduping, whether you do so by hand or using my script, in case something goes wrong.
(If you don't see the menu bar press ALT to show it temporarily or CTRL+B to keep it displayed)
tt2

HT1351 I have just purchased an ipod classic 160GB and decided to sync my itunes music and videos that I purchased via itunes. All the music sunk but it didnt sync my videos. It said that they were in the wrong format. What to do??

I have just purchased an ipod classic 160GB and decided to sync my itunes music and videos that I purchased via itunes. All the music sunk but it didnt sync my videos. It said that they were in the wrong format. What to do?? I would have thought if I bought the films from itunes it would be compatible with an ipod classic?? How do you change the video format?

My mistake, it was nothing to do with format. It woldn't sync because my movies were HD. HD movies won't sync to an iopd classic 160 GB but when you purchase a HD movie, itunes gives you a SD vervsion of the movie which is compatible with the ipod. Just needed to go to store, click movies, click purchased and untick the HD box and there you have the SD versions. Download the SD versions and then sync your ipod and bobs you uncle, movies are on the ipod

Purchased iTunes tracks distorts video

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