Purchased iworks and cannot open it.

I just purchased iwork for $79.00 and apple sent me the key which will not open the iworks and support would like for me to pay $39 so they can tell me how to open the iworks - what is wrong with this picture?

May you give precise infos ?
Which is really your operating system ?
I assume that your signature which claims 10.5.4 is out of date.
Which iWork version are you trying to run ?
If it's the one available on a DVD, you must apply an updater just after installing the apps.
As I don't know which is your system, I can't tell you which is the exact updatezr to apply.
Yvan KOENIG (VALLAURIS, France) mercredi 31 août 2011 23:12:01
iMac 21”5, i7, 2.8 GHz, 4 Gbytes, 1 Tbytes, mac OS X 10.6.8 and 10.7.0
My iDisk is : <http://public.me.com/koenigyvan>
Please : Search for questions similar to your own before submitting them to the community

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