Purchased lightroom digitally and is no longer available to redownload

I had purchased Lightroom a couple months back digitally with the student discount price. I since have had computer problems and had to uninstall some programs. Now that everything is fixed I can no longer find proof of purchase or re install lightroom.

You can download Lightroom 5.4 (current version) from the Adobe website at any time and enter your serial number.
Win: Adobe - Lightroom : For Windows : Adobe Photoshop Lightroom 5.4
Mac: Adobe - Lightroom : For Macintosh : Adobe Photoshop Lightroom 5.4

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