Purchased Lion before upgrading to newest leopard and now I can't get Lion on my computer!

I purchased Lion before I had done the CD upgrade to the latest Leopard Operating System.
Two days ago I finally installed the Leopard upgrade and my system was updated to Leopard 6.8. I think.. What ever the very last version was.
Then I went to purchase OS Lion forgetting I had purchased in the past and it told me I had previously purchased it so it would not allow me to repurchase it.
However I have no idea how to activate it and wonder if I've totally screwed things up by purchasing it before installing the latest Leopard which lion needs.
I know my comport is still running Leopard but don't even see where the files or whatever they are for Leopard or Lion.
I have an IMac from 2007 or 2008. It has a Core Duo processor.
I went to the Apple Store and she said I'd have to bring my computer in or call Apple and pay the.
Any thoughts, suggestions?
Many thanks.
Carole

So I have the appropriate processor.
The suggestion to use the option key in the Mac App store on price key to have it switch to download but the price option isn't available any longer.
So I did the opt
Tion key with the download key and it asks for my apple id and after I provide that nothing happens so I do options key and download and nothing happens
Did same thing other day without options key.
Then I looked for the install Lion icon in my Applications folder but don't see it. Don't see any folders on my computer that deal with any operating system.
To clarify. I have the latest version of Leopard on my computer.
Please be nice to each other...I'm so grateful for your advice, thoughts, expertise.
Carole

Similar Messages

I upgraded to IOS 7 and now I can't get my Hotmail account on my phone. When I type in all the information, I get "Unable to Verify Account Information". How do I get to use my Hotmail account using this software????

I upgraded to IOS 7 and now I can't get my Hotmail account on my phone. When I type in all the information, I get "Unable to Verify Account Information". How do I get to use my Hotmail account using this software????

I have had the same problem as yours on my Ipad after upgraded Procreate 2.01. My iOS is 7.04. I tried to find solution from internet for weeks. Fortunately, the problem was resolved a few minutes ago. It is very simple,
1. Lunch outlook.com to confirm you can access hotmail mailbox. It means your account is Ok.
2. Go to setting>Mail,Contacts,Calendars.Delete your hotmail account from your device.(my device is Ipad)
3. Turn off your device, then turn on again.
4. Go to setting>Mail,Contacts,Calendars and create your hotmail account by tap outlook.com. Be sure the incoming mail server is pop3.live.com.
5. Waiting for validation.
That's all. Hope my experience is helpful. Good luck!
Nelson

Upgraded to Snow Leopard and now I can't back up

Recently I upgraded to Snow Leopard after my hard drive crashed in my MacPro. I had the hard drive replaced and then imported the old information to the new one via Time Machine. All went well. I have been backing up on a Lacie 160 GB external hard drive for years, and like it's designed to, when it's full, the older backups got deleted to make way for new ones.
Now when I try to back up to the Lacie since the upgrade and the installation of the new internal drive, I get error messages that tell me the device is too full, and I cannot back up.
Does anyone know how I would go about solving this? My thought it that by deleting all of the old backups on my Lacie, I would then free up enough space for Tim Machine to start working like normal again. But I do not want to do this until I talk with people more experienced than I about the advisability of this action. Any advice?

Hi, and welcome to the forums.
See #C4 in Time Machine - Troubleshooting (or use the link in *User Tips* at the top of this forum).

I just updated my Ipod touch to the newest software and now I can not get any of my songs to sync onto my Ipod. All of my songs were wiped from my Ipod but are still in my library and playlists on my computer, but when I click sync none of it works

So I updated my Ipod touch to the newest software on my pc laptop which is windows 7. The software update wiped all of my songs and apps off of my Ipod. This is not that big of a deal because the songs and apps are still in my library and apps folder in itunes on my computer. The problem is, when I go to sync all my songs and apps back onto my ipod the tracks and apps are not syncing. It's almost as if the computer thinks all the songs are still already on the ipod but they are not. What do I do here?

- Try resetting the iPod. Nothing is lost
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Next, restore from backup.

I updated my iphone to the new ios7 and now i can't get music on my computer to my phone?

When i plug my phone into my computer and pull itunes up and it wont let me put the music onto my phone from itunes. it says i need to utdate my itunes but yet my computer isn't saying i have any itunes updates?

Hello brittanyautrey
Check to make sure that you are running at least 10.6.8 on your Mac, go to the drop down menu  > About this Mac. If you are not then you will need to purchase the update.
iTunes 11.1.2
http://www.apple.com/itunes/download/
Mac OS X 10.6 Snow Leopard
http://store.apple.com/us/product/MC573Z/A/mac-os-x-106-snow-leopard
Regards,
-Norm G.

HT6012 I had an older version of Mac OS, I upgraded to Snow leopard and then OSx Lion, most of my software has been upgraded except for Imovie. Now I can't get my projects to upload or share to iDVD or iTunes. What do I do?

I had an older version of Mac OS, I upgraded to Snow leopard and then OSx Lion, most of my software has been upgraded except for Imovie. Now I can't get my projects to upload or share to iDVD or iTunes. Also to compound the situation everytime I attempt to share to iDVD or iTunes, iMovie quits unexpectedly. What do I do?

If you want to sync it to the iPad from that Mac, you need to upgrade it to at least 10.5.8.
If you want to copy the music to another Mac, you don't. Move the iTunes folder of the item in the Finder's sidebar over as you would any other folder. If you put it somewhere other than the Music folder, launch iTunes with the Option key held down and point it to that location.
(61713)

I recently upgraded to snow leopard and now every time i open iCal i get multiple events to update in iCal

I recently upgraded to snow leopard and now every time i open iCal i get multiple events to update in iCal. Except I don't know where these are coming from or why. I've check iCal preferences and Help - can't find a way to stop this from happening automatically. Any Clues? Also, some of the events are already on my calendar and have been for quite some time.

Greetings,
What do you mean by "events to update"? Do you mean invites to new events or changes to existing invites?
Troubleshooting:
1. Your profile indicates you are running 10.6.7, 10.6.8 is the current version Apple > Software update.
2. First make an iCal backup: Click on each calendar on the left hand side of iCal 1 at a time highlighting it's name and then going to File Export > Export and saving the resulting calendar file to a logical location for safekeeping.
3. Remove the following to the trash and restart your computer:
Home > Library > Caches > com.apple.ical
Home > Library > Calendars > Calendar Cache, Cache, Cache 1, 2, 3, etc. (Do not remove Sync Cache or Theme Cache if present)
Home > Library > Preferences > com.apple.ical (There may be more than one of these. Remove them all.)
---NOTE: Removing these files may remove any shared (CalDAV) calendars you may have access to. You will have to re-add those calendars to iCal > Preferences > Accounts.
3. Launch iCal and test.
Hope that helps!

Upgraded To Snow Leopard And Now The Mic Is Not Working

I upgraded to Snow Leopard, and now my mic input is not woking on my 2 year old MacBook Pro. Can you tell me how to fix it?

Dainis,
Welcome to Apple Discussions!
You haven't provided much information so there is no way for us to trouble shoot your issue. I'm guessing you plugged a mic into the port, if so go to manufacturer of the mic's web site and see if that device is Snow Leopard compatible. Otherwise our hands are tied on how to help you.
Regards,
Roger

HT1338 I had to reinstall my system because I was locked out and now I can't get back any of my purchased applications, not a On my account it shows the newest software purchases. How can I get them back after reinstalling my entire system with an older d

I have a MacBook in Japan. I had to reinstall my system using an older version of the disc that came with my computer because I was locked out and now I can't get back any of my purchased applications, not any of the software updates. On my account it shows the purchases. How can I get them back? None of the websites, such as iTunes seem to explain that...
Thank you in advance,
Erika

Go to an Apple store or authorized Apple service provider.

IMovie wii no longer share with iDVD. I just upgraded to Yosemite 10.10.2 and now I can't get iDVD to work properly. Any thoughts?

iMovie wii no longer share with iDVD. I just upgraded to Yosemite 10.10.2 and now I can't get iDVD to work properly. Any thoughts? This is what comes up.....

iDVD does work with Yosemite although, as Kappy pointed out unsupported for 2 years, so try this basic troubleshooting fix:
1 - delete the IDVD preference file, com.apple.iDVD.plist, that resides in your
User/Home/Library/Preferences folder.
2 - delete the contents of IDVD'S cache folder: User/Home/Library/Caches/com.apple.iDVD.
3 - launch IDVD and try again.
NOTE: In Lion and Mountain Lion the Home/Library folder is now invisible. To make it permanently visible enter the following in the Terminal application window: chflags nohidden ~/Library and press the Return key - 10.7: Un-hide the User Library folder.
If you're running Mavericks or Yosemite go to your Home folder and use the View ➙ Show View Options menu to bring the this window:
If iDVD crashes again post the first 50 lines of the crash report. Don't post a screenshot but copy and paste the actual text.
To get a movie from iMovie to iDVD it should be exported out of iMovie as 480p and added manually to iDVD.

I deleted some videos on my ipad before synching with my library, and now I can't find them. How can i get them back?

I deleted some videos on my ipad before synching with my library, and now I can't find them. How can i get them back?

Do you live in the United States? If you do then you can download them again for free - as long as the movies are available for free downloads. Apple has not forged agreements with every movie studio yet so you just have to check.
Launch iTunes, and tap on the purchased tab. In the upper left corner you will see a "View" button. Tap that in order to toggle among music, TV Shows and Movies. Select Movies and then see if the movies appear. If they do, tap the Movie icon and then tap the cloud icon next to the icon in order to begin the download.
You have to use the same Apple ID that you used to purchase them.
If you do not live in the U.S. then you will have to purchase them again.

I threw up the box before installing photoshop elements 13 and now i can not installed my brand new photoshop because i do not have a serial number

I threw up the box before installing photoshop elements 13 and now i can not installed my brand new photoshop because i do not have a serial number

When you buy software, the serial number is really what you're buying, since the software is typically downloadable. So don't throw it away in the future.
If you registered the software before you threw away your serial number, then Adobe may have a record of your purchase.
You could try chatting with a Support Agent:
https://helpx.adobe.com/adobe-connect/kb/connect-chat-support.html

Just installed Leopard and now I can't send an e-mail

I just finished installing Leopard and now I can't send or forward an e-mail. It wont even let me click on send. I'm not getting any error messages either. Anyone know why I can't send an e-mail?

Since upgrading to Leopard, we have had trouble sending email. Usually couldn't but sometimes it would allow an outgoing message. Hours spent with tier 2 tech support, at Apple, AT&T and Netopia. All Mail settings were verified as correct. I saw a possible solution somewhere else in this discussion forum and tried it. Now Mail is working fine, with consistent email sending. Solution for us was to get the DNS numbers from AT&T and enter them on the Mac under System Preferences/Network/Advanced/DNS. The only DNS number listed there was the one for our Netopia 3347 modem. I clicked the + and added both the Primary and Secondary DNS numbers provided by AT&T. Clicked "OK", "Apply". Then I rebooted--don't know if that was necessary--but now email sends easily and so far no more "server does not support authentication" error messages. It was an easy solution, so it's worth a try.

I recently downloaded the newest version of itunes and now I can't get it to open

I recently downloaded the newest version of itunes and now I can't get it to open

I got that Exact message... I think I updated my version of iTunes and it worked correctly.
Hope this helps...

I have IMac 10.7.5 Lion I use I forgot the password and I did a few fixes from the we sites, which did not work and now I can not get the computer to reboot the gray screen comes on and if a shift c I get a load bar and it goes half way and help

I have IMac 10.7.5 Lion I use I forgot the password and I did a few fixes from web sites, which did not work and now I can not get the computer to reboot the gray screen comes on with the apple and if a shift+c, I get a load bar and it goes half way and stops, I can get into the black screen area with the hard drive info
I did the following:   mount -uw /    rm/var/db/.AppleSetupDone    shutdown/uses/us reboot Ok I know I should not have, but now I need help to reboot and hopefully not lose everything on the desk top, Linda Markle

You did the wrong things. In the future it's a good idea to remember not to do something when you don't know what you are doing and what happens when you do it.
Forgot Your Account Password
For Lion, Mountain Lion, or Mavericks
    Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
     When the menubar appears select Terminal from the Utilities menu.
     Enter resetpassword at the prompt and press RETURN. Follow
     instructions in the dialog window that will appear.
     Or see:
       Reset a Mac OS X 10.7 Lion Password
       OS X Mountain Lion- Reset a login password,
       OS X Mavericks- Solve password problems,
       OS X Lion- Apple ID can be used to reset your user account password.

Purchased Lion before upgrading to newest leopard and now I can't get Lion on my computer!

Similar Messages

Maybe you are looking for