Purchased MacBook Pro and they didn't apply my Educational Coupon
I purchased a MacBook Pro 15 in 10 days ago & am trying to get 1888 Best Buy to use the educational coupon that wasn't used during the transation in the store. They refuse to do it because they can't apply coupons. I'm unable to go to the store since we are on vacation and won't be back for a couple of weeks.
Hello daamaa-
I hope that you’re having a great time on your vacation and I hope that your MacBook Pro has been a good part of that vacation. Vacations can definitely be expensive, so I can understand wanting to save some additional money with your student coupon.
In looking over your purchase history, it appears that you received a price match the day after you made your purchase. Per our Price Match Guarantee here, coupons cannot be used in conjunction with a price match, so we would be unable to apply your Student coupon to the MacBook purchase.
As an FYI, as of 6/7/15, Best Buy no longer allows the combining of the Student coupons with the Mover’s coupons. You are only able to use one or the other on applicable purchases.
I apologize for any disappointment that this may cause you.
Sincerely,
Bill|Senior Social Media Specialist | Best Buy® Corporate
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