Purchased more storage and it has not changed

I purchased more storage for my back up on I cloud and it has not registered still telling me I don't have enough storage

The error you received is referring to storage on the phone. You purchased iCloud storage which has nothing to do with the storage on the phone itself. Connect the phone to iTunes and the computer and update that way. Then you do not need to download the iOS to the phone and unpack it.

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  • How do I get my calendar to sync on iCloud?  I changed a calendar event on my iPhone 4 and it has not changed in Entourage on my MacBook.  This is supposed to be automatic, isn't it?

    How do I get my calendar to sync on iCloud?  I changed a calendar event on my iPhone 4 and it has not changed in Entourage on my MacBook.  This is supposed to be automatic, isn't it?

    Entourage will not sync with iCloud, not now, probably not ever, time to change.

  • HT204088 i purchased more storage and want to cancel that purchase, how do i do that?

    i purchased more storage and want to cancel that purchase, how do i do that?

    Hi mitch,
    Contact iCloud support at this link:
    https://expresslane.apple.com/Issues.action
    Cheers,
    GB

  • I purchased a film and it says download error not enough storage I have purchased more storage and still unable to download

    I purchased a film and it said download error  purchased extra storage and still can't download this has now cost me for a film I can't watch and extra storage

    You need more storage space on the iPad itself - not in iCloud. You wasted your money npbuying that extra storage. iCloud storage is for backups only. It's not like having an external or cloud storage solution where you can off your content and bring it back when you want to.
    Go to Settings>General>Useage>Storage and look at your movies, TV shows, photos, apps. You can delete content in there to make more room on your iPad for the movie.

  • HT1338 Being prompted to update iPhoto and iMovie, but getting message "To update this application, sign in to the account you used to purchase it."  My email has not changed.  Any ideas?  -gb

    I am being prompted to update iPhoto and iMovie, but getting the message: "To update this application, sign in to the account you used to purchase it."  These came already loaded on my laptop, and my email has not changed.  Any ideas or work-arounds?

    Has your Apple ID changed, that's the one that matters.
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  • TS3297 When I try to open iTunes i get that this message "This copy of iTunes is corrupted or is not installed correctly.  Please reinstall iTunes."  I have downloaded the lastest version and it has not changed the message.  What should I do next?

    When I try to open iTunes I get this message  " This copy of iTunes is corrupted or is not correctly installed.  Please reinstall iTunes." I have installed the latest version of iTunes and the message has not changed.  What should i do next?

    Let's try a repair install of iTunes first.
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    Can you launch your iTunes now?

  • HT201318 I purchased more storage, and it shows on my iPad. However I am unable to download movies I purchased. Help?

    I purchased additional storage on my iPad 2 and it shows that I now have it, however I am not able to download new movies.  Help?

    Welcome to Apple Support Communities
    Movies are saved on your iPad storage, not iCloud, so you won't be able to download the movie if you haven't got enough space on your device. Open Settings > General > Usage, and delete things from your device. Contact with Apple if you want to get a refund > http://www.apple.com/support/icloud/contact

  • HT4972 i just purchased more storage for my iphone 4 and also deleted some apps and it still will not allow me to update to ios7

    i just purchased more storage and deleted some apps and my iphone4 and it still will not allow me to update to ios7

    The iCloud storage is meant for your backup, you do not get more space on iPhone.
    You can by connecting to computer iTunes for update then you will not have space problem

  • TS4009 I received an email from apple stating my icloud storage was almost full. I deleted apps and photos and the storage has not changed, so what am I supposed to do?

    I received an email from apple stating my icloud storage was almost full. I deleted apps and photos and the storage has not changed, so what am I supposed to do?

    ...  I clicked on it (I know I am not supposed to do this - I won't ever do it again) and no window opened up.
    You're right - it is never a good idea to click on links sent in an email unless you are absolutely certain they are legitimate, and that is only becoming more difficult as spammers and phishing attempts are getting better every day. Having no association with Verizon is all the more reason to simply delete the thing.
    Next, by supplying your email address all you did was confirm to whatever site was sending you this spam that your email address was legitimate. Again, when in doubt just delete the email and forget you ever saw it.
    ...  How can I check to see if my computer has been hacked and how can I protect it further.
    The good news is that is highly unlikely. The bad news is that your email address might be used as the "from" address for spam sent to others, and that you are only more likely to get more spam from the phony Verizon site as well as every other potentially malicious operators.
    The best advice would be to simply abandon that email address, but if you can live with the previous potential concerns it would be overkill. I would recommend changing your passwords for financial institutions (banks, credit cards and so forth) as well as your email account or accounts. That is simply good practice whether or not you did what you did.
    As far as any malware is concerned, again that is unlikely, but make sure you run Software Update to get all Apple's latest updates.

  • HT4910 I can not back up my iPhone.  it says I need more storage space.  I purchased more space and icloud says it is there, but the phone is not recognizing this and continues to say that I need to purchase more space in order to back it up.  Any ideas?

    I can not back up my iPhone.  It says I need more storage space.  I purchased more space and icloud says it is there, but the phone is not recognizing this and continues to say that I need to purchase more space in order to back it up.  Any ideas?

    Close your iTunes,
    Go to command Prompt -
    (Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
    (Win XP SP2 & above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
    In the "Command Prompt" screen, type in
    netsh winsock reset
    Hit "ENTER" key
    Restart your computer.
    If you do get a prompt after restart windows to remap LSP, just click NO.
    Now launch your iTunes and see if it is working now.
    If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:
    iTunes 10.5 for Windows: May see performance issues and blank iTunes Store
    http://support.apple.com/kb/TS4123?viewlocale=en_US

  • I purchased an i-pad 2 and have about 330 apps. I bought the cheaper (16GB). I now cannot download or update apps "There is not enough available storage" I purchased more storage in settings, but still cannot update or download.

    I purchased an i-pad 2 (16GB) and have about 330 apps. I cannot download or even update my apps (get the message there is not enough storage available to download). I purchased more storage through settings, but still nothing. Help?

    You cannot purchase more storage on the iPad, you purchased more storage on iCloud.
    How much space is left on your iPad?

  • I have the Flickr account for my photos, hoping to free up space on my ipad. But the available storage on the iPad has not changed? What's up?

    II've recently purchased Flickr app for my photos, hoping to freeup space on ipad. But the used/available on iPad has not changed. Why?

    Read this Apple document about the iCloud Photo Library: iCloud Photo Library FAQ - Apple Support
    The following is from that document:
    Can I use iCloud Photo Library to save space on my device?
    iCloud Photo Library automatically keeps all your photos and videos in the original, high-resolution version. Follow these steps to choose how you store your photos and videos on your device:
    In iOS, tap Settings > iCloud > Photos or Settings > Photos & Camera, then select a storage setting.
    In OS X, click Photos > Preferences > iCloud, then select a storage setting.
    If you turn on Optimize [device] Storage, iCloud Photo Library will automatically manage the size of your library on your device, so you can make the most of your device's storage and access more photos than ever. All of your original, full-resolution photos and videos are stored in iCloud while device-size versions are kept on your device. You can download the original photos and videos over Wi-Fi or cellular when you need them
    The bottom line is that you'll still have some copy of your photos on your hard drive but they can be smaller, optimized versions.

  • What causes cellular data usage to decrease if last reset has not changed? I reset every pay period cuz I do not have unlimited and was showing 125 mb sent/1.2g received. Now showing 98mb sent/980mb received. Last reset still shows same

        I reset my cellular data usage every month at the beginning of my billing period so that I can keep track of how much data I am using thru out the month. I do not have the unlimited data plan and have gone over a few times. It's usually the last couple days of my billing cycle and I am charged $10 for an extra gig which I barely use 10% of before my usage is restarted for new billing cycle. FYI, they do not carry the remainder of the unused gig that you purchase for $10 which I disagree with. But have accepted. Lol  Moving on.
        I have two questions. One possibly being answered by the other. 1. Is cellular data used when I sync to iTunes on my home computer to load songs onto my iPhone from my iTunes library(songs that already exist)? 2. What causes the cellular data usage readings in iPhone settings/general/usage/cellular usage to decrease if my last reset has not changed? It is close to end of my billing cycle and I have been keeping close eye. Earlier today it read around 180mb sent/1.2gb received. Now it reads 90mb sent/980 mb recieved. My last reset date reads the same as before. I don't know if my sync and music management had anything to do with the decrease but i didn't notice the decrease until after I had connected to iTunes and loaded music. I should also mention that a 700mb app automatically loaded itself to my phone during the sync process. Is cellular data used at all during any kind of sync /iPhone/iTunes management? Is the cellular data usage reading under iPhone settings a reliable source to keep track of monthly data usage? Guess turned out to be more than two questions but all related. Thanks in advance for any help you can offer me. It is information I find valuable. Sorry for the book long question.

    Is cellular data used at all during any kind of sync /iPhone/iTunes management? Is the cellular data usage reading under iPhone settings a reliable source to keep track of monthly data usage?
    1) No.
    2) It does provide an estimated usage, but it's not accurate. For accurate determination, you should check the remaining/used MBs from the carrier (most of the carriers provide this service for free).

  • HT1766 We have a refurbished ipod touch 4th gen. The cloud storage is almost full and it won't allow me to back up. Do I need to purchase more storage space or how can I delete apps/pics to make more space?  Also, somehow I erased all of the music from th

    I have a refurbished ipod touch 4th Gen.  I am having problems backing up because the cloud is almost full. I have tried to delete some apps/pics but it won't let me. Do I need to purchase more storage? Also, I accidentally erased all stored music. It is still on my personal computer and I need to know how to get it back on my ipod. A family member set it up for me. 

    You said " I accidentally erased all stored music.".
    You can redownload iTunes purchases by:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store
    Your iCloud backup does not include non-iTunes purchases like music from CDs
    If on your iPod now:
    Recovering your iTunes library from your iPod or iOS device: Apple Support Communities
    You can go to Setting>iCloud>Manage Storage and see what is using the store and delete items from iCloud

  • HT4859 Purchased more storage for ipod touch but not working

    I have purchased a tv episode and my ipod touch is saying not enough storage.  So I purchased more storage for $20, but apparently this is for cloud storage and not for other purchases?  How can I get my $20 storage purchase over to my ipod touch so I can buy more videos, etc. 
    Thank you!

    You need to contact Apple within 15 days of the purchase to get a refund for iCloud. Plusco lays out the details on this other thread.
    https://discussions.apple.com/thread/3404394?start=0&tstart=0

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