Purchased Mountain Lion Download Failure!

Dears!
One week ago I purchased a Mountain Lion X from App Store to upgrade my OS X Lion 10.7.4 (11ES3) on my iMac 27-inch, Mid 2011 and since, App Store didn’t succeed to download it!
“An error has occurred” message in RED color is shown in "Purchases" Tab when it seems to be finished and i have to restart the download again!
Is there any solution?

Yes - that's correct.
I did attempt Apple’s Internet Recovery system, but that failed dramatically, as I couldn't get an Internet connection or get to the Apple logo when pressing Command and R keys at the startup.
This evening I visited the Apple Store and installed the OS via Apple's Network using a RJ45 cable.
Thanks all for your responses.

Similar Messages

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    When I upgraded to Lion, my Parallels stopped working and I got a Bootcamp error message.  It had worked fine for the prior year.  I upgraded to Parallels 7.  No luck. At the Genius Bar, the Genius uninstalled Bootcamp.  No luck.  I still get "The Boot Camp partition /dev/diskOs4 used by Hard Drive 1 is missing."
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    The "Geniuses" (and I use that word in sarcasm) at the Bar are lying to you. Upgrading from Lion to Mt Lion will not fix whatever problems you are having. In fact it will most likely make them worse.
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    Welcome to the Apple Support Communities
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  • Why isn't Mountain Lion downloading to my second computer from my purchases list?

    Hi, i'm having trouble downloading Mountain Lion to my laptop, I bought it from the app store downloaded it to my Imac and everything went fine. Now I'm trying to download it from my purchases to my MacBook Pro and it says the following:
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    Thanks for the reply.
    I found this worked for me..
    Southern_Star
    Re: Corrupt Mountain Lion File @ App Store?  
       Jul 26, 2012 1:32 AM    (in response to NoPCZone) 
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    12. Select the problematic folder from it's original window, and delete it - Cmd-Delete, and it disappears (but you have the backup copy, just in case. Apparently a new folder will automatically be re-created (by FInder or App Store) - so don't fret too much about removing this folder. And you can always copy your 'backup' back here, if there's a problem.
    13. Re-launch the App Store, and try purchasing Mountain Lion. For me - this now worked!
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    I am currently downloading Mountain Lion - but I did update X6 beforehand to the latest verison, which is supposedly 'Mountain Lion ready'. Once downloaded and installed, I'll go back to VirusBarrier and switch it back on.
    Good luck folks!

  • Purchased Mountain Lion and the initial download had an error and now it's stuck doing nothing

    I was on 10.6.8 and purchased Mountain Lion. It started downloading and when I came back to check on it, the icon was gone from the dock. Looked under purchases in the App Store and it said "An error has occured". It would not let me download again there. Went to the main page in the App Store again and clicked to purchase/install. Got the you already purchased this message and I could click the download button here. Got the Mountain Lion icon to drop into my dock again but it has "Waiting" when I roll over it. I have restarted my computer and am only able to do the same actions I described above. Please help.

    anyone?

  • How do I download purchased Mountain Lion OSX on my second Mac laptop?

    How do I download purchased Mountain Lion OSX on my second Mac laptop?  The initial download was no problem on my MacBook Pro, but my MacBook already has Lion with only a little more than 2 GB of Memory left. This may be my compatibility problem.  Ideas?

    I think you'll need to find a way to delete or move files to an external drive to free up some space. Generally, you want at least 10% free space on the HD for best performance. In your case, you probably will not get ML to install. Assuming you are talking about 2 GB of hard drive and nor 2 GB of RAM.

  • I purchased Mountain Lion online from the App store but it won't download

    I purchased Mountain Lion from the App Store, and after 2 days it still hasn't downloaded. The download appears to have frozen.
    Has anyone else had this problem?

    Welcome to the Apple Support Communities
    First of all, restart your Mac and resume the download. To resume the download, open App Store > Purchases, and press the Resume button next to OS X Mountain Lion.
    If it doesn't work, open Finder, go to Applications folder and delete the OS X Mountain Lion installer. Then, open App Store > Purchases, and download Mountain Lion again

  • HT1338 Yesterday, I purchased Mountain Lion OSX and tried to download it but I don't think it worked.  How can I tell if I am using Mountain Lion and how do I get help if the download was unsuccessful?

    Yesterday, I purchased Mountain Lion OSX and tried to download it but I don't think the download worked.  How can I tell if I am using Mountain Lion and how do I get help if the download was unsuccessful?

    Click your Apple menu icon top left corner of your screen.
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    If Mountain Lion is installed, it will say:  v10.8
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  • TA48312 I have purchased Mountain Lion but I can't download it. (the application could not be downloaded). Please help!

    I have purchased Mountain Lion but I can't download it. (the application could not be downloaded). Please help!

    Absolutely. A proxy can prevent the software from downloading and installing.
    I realize you have already purchased Lion from the App Store but a workaround in your case would be the thumb drive.
    OS X Lion USB Thumb Drive - Apple Store
    Message was edited by: Carolyn

  • Purchased Mountain Lion, but it is stuck on download with no activity for about half an hour.  What next?

    Purchased Mountain Lion via App store but it appears to be stuck in download with no activity for over half an hour and no error messages. The download bar shows the download at about 1/20th for about half an hour as well.  I had what appeared to be disk corruption.  I used OS CD to repair - indicated successful. When I rebooted again the system showed the spinning icon again.  I read that I should not install Mountain Lion if my disk still has errors.  I'm not sure what my next steps should be?

    Sign out of the Mac App Store.
    Sign back in.
    Restart the Download.
    Sounds like you repaired whatever disk issues there was, you should be fine. Its now a matter of obtaining the install.
    Others reported that it looked like it wasnt downloading here;
    https://discussions.apple.com/message/19017752#19017752

  • Mountain lion download is very slow and in-between it hangs of and starts from beginning. Is there a solution i have already purchased it can i download a torrent and authorize it

    Mountain lion download is very slow and in-between it hangs of and starts from beginning. Is there a solution I have already purchased it can I download a torrent and authorize it. Somebody pl. Help

    Exactly. Some of us don't understand the situation in India. This is a country with sickest internet speeds. The internet segment is dominated by fraudulant companies. There is no consistency that is why most of the data transfer here is through Pen drives and torrent websites. We have never seen a good downlooad speed here. And on the top of inconsistency lies the Mac book Air without a built in RJ45 port.
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  • I purchased mountain lion but it keeps saying waiting and will not download

    I purchased mountain lion over a week ago and the file will not download. It stays in a waiting queue and never initiates to even say downloading. I have deleted app attempted reinstall on multiple occassions but no luck. Additionally I have deleted app store cache to try and alleviate any issues but nothing is working. Also I am currently deployed to Afghanistan so a trip to the apple store is out of the question. Also I know my location is not an issue cause it allows me to purchase and install other items just fine. Any insight?

    You could pull the app store plist.
    That's what I would try first. (~/library/prefrences/com.apple.appstore.plist)
    Also, I think the ML is kept in another folder as well. Let me take a look.
    Yeah, try pulling the folder inside of the application support folder inside fo the computer libarary.
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    pull the files inside the "app store" folder to the desktop. If there are more then a few, I would make a new folder on the desktop to drag them into.
    restart and try the download again. Delete the download of  ML from the applications folder if there is one there.
    Make sure you don't delete the files. We might need them still.
    Thank you so much for your service! I personaly appreciate it very much.

  • Have purchased mountain lion but it did not download

    Have purchased mountain lion but it did not download

    Hi,
    I have the same issue. the machine in which I paid for now says the transaction did not go through while a paired Mac machine at work says I have already purchased and so will download on it own (but nothing happens after that).

  • I have purchased Mountain Lion to correct the gray cursor square problem, and I cannot get Mountain lion to download

    I purchased Mountain Lion from 10.7.5 on my Imac to correct the gray cursor square problem, now Mountain Lion will not fully download. Any recommendations?

    Upgrading to a newer OS X does not often correct pre existing problems. MIght be a disk space issue, or the startup disk needs repairing.
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    Control click the MacintoshHD icon on your Desktop then click Get Info.
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    For the gray cursor issuee, startup your Mac in Safe Mode
    A Safe Mode boot takes longer then a normal boot so be patient. Once you are in Safe Mode, click Restart from the Apple menu.
    If that didn't help the cursor issue, launch Disk Utility located in HD > Applications > Utilities
    Select the startup disk on the left then select the First Aid tab.
    Click:  Verify Disk
    If Disk Utility reports errors, since v10.7 Lion is the currently installed OS, restart your Mac while holding down the Command + R keys so you can access OS X: About OS X Recovery.
    From there you can access the built in utilities to repair the startup disk.
    message edited by:  cs

  • Why won't mountain lion download on my imac after purchasing?

    I have purchased mountain lion, updated software on my imac, but mountain lion will not download.  Any suggestions?

    I keep clicking on the DOWNLOAD button and nothing happens.

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