Purchased Mountain Lion upgrade for Snow Leopard ... but ???

I paid my $19.99 and went through the process, but after my computer restarts the Download mountain Lion icon is still there, space on my hard drive is used and when I go to "About This Mac" it still shows that I'm running 10.6.8 and the Snow Leopard ico is still up on my desktop. I am computer clueless and that's why I run a Mac... now I'm baffled too... HELP!!!!

1dozenraw wrote:
Another curious thing, to me anyway, is that the 4.46 GB has disappeared from my total amount of available GBs, yet I can not seem to locate where it is stored... perhaps that is a simple thing, but not to me. Thanks all.
In an earlier post you said that the installer file was in your Applications folder and that it was 4.46GB. Are you now saying that is no longer the case?
Yes.. mine is 4.46, but yes.
In reply to this.
Do you still have this in your Applications folder? (Your copy will not have the green checkmark)
And is it this size?

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