Purchased Mouse With Cash...Lost Receipt...HELP

I purchased a logitech mouse a few days ago. I paid in cash for it. I used my best buy account (it shows up that I had purchased the item).
I am needing to return it, due to it not working as promised. I do not have the receipt, but did pay for it and have record of it on my best buy rewards. How can I return it for a cash refund?

Good morning AustinSpeer, and welcome to the Best Buy forum!
I had a couple issues with my wireless mouse recently and decided to go back to the trusted wired mouse. The return/exchange period is 15 days (30 days - Elite and 45 days - Elite Plus) from the original day of purchase, and if the mouse you purchased was attached to your My Best Buy™ account, then all you really need to do is go back up to the store to process a return or exchange. The store should be able to find the receipt via your My Best Buy™ account.
With that having been said, I would also be more than happy to check your My Best Buy™ account for the purchase and email a copy of the receipt to you so that you have something in hand when you go back to the store. If you do want to go that route, please send me a private message with the information listed below and I will see what I can do to further assist. You can send a private message by clicking on the blue button located in my signature labeled "Private Message."
Name
Phone #
Email address
My Best Buy™ ID #
Best Buy Return & Exchange Promise
I hope that you have a fantastic weekend, and thank you for posting.
Derek|Social Media Specialist | Best Buy® Corporate
Private Message

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Hello titodgraf,
I’m sorry to hear your PlayStation 4 might not be working as it should!
While not outside of the realm of possibility, it can be incredibly difficult to locate a receipt that was paid for with cash if a My Best Buy account, phone number, or email address wasn’t attached at the time of purchase. I’m more than happy to see the receipt may be located though, so I’ve sent you a private message to gather some information from you in hopes of finding it. You may view this message by logging into the forum and clicking on the envelope icon in the upper right-hand corner of the page.
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http://support.apple.com/kb/TS1292
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cuneytsarvazlar wrote:
.. I forget security question's ...
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Ask to speak with the Account Security Team...
Or Email Here > Apple Support iTunes Store Contact
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Purchased Mouse With Cash...Lost Receipt...HELP

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