Purchased Movie Doesn't Show As Purchased

Several years ago I purchased "Facing the Giants" and have enjoyed watching parts of it on occasion. I went to watch it today, and there's no indication that I ever purchased it. In iTunes I can see the few other movies I purchased under the quick link purchases dropdown, but this one is no where to be found (except in my playlist but then it says it can't find it when I try to play it). There isn't anything hidden on my iTunes.
I don't want to repurchase it.
Thoughts?

If the film is no longer in your country's store, or if the rights-holder has removed it and replaced it with a new version, then you won't be able to redownload it. If it is the same version that's still in the store then check to see if you've hidden it from the Purchased section : iTunes Store: Hiding and unhiding purchases - Apple Support
You say that it shows in a playlist but doesn't play. If you still have the film listed in the Movies part of your iTunes library, then even if you don't have the actual file on your computer, iTunes won't let you redownload it as it will assume that you still have the film somewhere - you would need to delete it from Movies to be able to redownload it (assuming that the version that you bought is still in the store).

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