Purchased movie never fully downloads

I recently purchased the movie Spider Man 2 on my computer, via iTunes 10.6.3.  The standard definition and iTunes Extra files downloaded without any problem, but the HD version of the movie never seems to completely download.  Instead, I am constantly seeing "Downloading 1 item" in the screen on top of my iTunes window.  The progress bar is full, indicating that the movie has either completely or nearly finished, but it never seems to completely finish.  Clicking on the "X" in that screen does nothing.  Likewise, I can't stop or delete it by selecting either the movie itself from the Movies item in the Library listing on the left, and I also can't do anything from the Downloads option under the Store on the left side of the window.
I will occasionally get a message asking me if I'm sure I want to stop the download, and I click "OK" but that does nothing either.
If I quit iTunes, then the attempt to re-download it will start back up from the beginning the next time I launch the app.
Thoughts?

Quit iTunes. Go to Music>iTunes>iTunes Music. Find a folder called "Downloads". Empty the contents inside. Try to re-download the movie again.

Similar Messages

  • A movie I downloaded never fully downloaded so when I try to play it it says it was already purchased and to go to Downloads to manage. Where is "Downloads?"

    A movie I downloaded never fully downloaded so when I try to play it it says it was already purchased and to go to Downloads to manage. Where is "Downloads?"

    Hello Jtc66,
    Thank you for using Apple Support Communities.
    For more information, take a look at:
    iTunes: Finding lost media and downloads
    http://support.apple.com/kb/ts1408
    Downloading past purchases from the iTunes Store, App Store, and iBooks Store
    http://support.apple.com/kb/ht2519
    Have a nice day,
    Mario

  • App Store says I downloaded an app but it never fully downloaded?

    So I was downloading an app (keynote) but it never fully downloaded. Like it froze mid download. So I refreshed the iPad and when I checked, it was nowhere in my apps.  So I went back to the App Store to re-download it, but when I found the app, the only option was to "open", as if I had the app on my iPad. So I clicked "open" but nothing happened, the iPad just froze and crashed. I keep trying and the same thing keeps happening. So then I  went to settings and found the app there, but the logo is all weird.  But there's nothing I can do about it there. So I went to Search iPad and typed "keynote", but nothing showed up, as if I didn't have the app. So, summarized, I want an app that I don't have, but I can't download it because Settings and App Store think I already have it.
    What should I do?
    (For what it's worth, this is all from a brand new iPad mini)

    you can restart and try again
    http://support.apple.com/kb/ht1430
    or if you sync with a computer you could try downloading it to it and sync it down
    or you could try to hold your finger on top of the icon until it begin ti wiggle and have an X which if pressed will delete the app so you can redownload it as one can only buy an app 1 time all other attempters to rebuy it with the same appleid will result in a free redownload

  • HT201272 Previously purchased movies cannot be downloaded.

    Annoyed that my previously purchased movies cannot be downloaded, some i have not yet seen. I suffered an o/s crash leading me to download itunes again...but i cant have my movies back. But Americans can.... why?

    That is because they are not available for redownload  in the U.K.
    Learn more about which content types are supported for iTunes in the Cloud by country, as well as where iTunes Match is available.

  • HT1725 i rented "this is the end" and it never fully downloads   just get error msg saying it cant download at this time

    i rented "this is the end" and it never fully downloads   just get error msg saying it cant download at this time

    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Go to Settings>iTunes and App Store and sign out and sign back in
    - Power off and then back on your router
    .- Reset network settings: Settings>General>Reset>Reset Network Settings. You will have to rejoin all wifi networks
    - Try when connected to another network
    - Contact iTunes
    Apple - Support - iTunes - Contact Us

  • I have to wait until a movie is fully downloaded until I watch it.

    I have to wait until a rented movie is fully downloaded until I watch it.  Yet my neighbour (bought ATV a year ago) can download and watch a rental after 5 minutes.  Is this a setting that I must change?

    Welcome to the Apple Community.
    You don't need to wait until it's fully downloaded (unless you rented it from your computer). The Apple TV calculates when enough of the media is downloaded to play it without having to stop to wait for more to download, different internet speeds mean that the time getting to this point is different for everyone.
    You probably have a slower internet connection than your neighbour.
    The first thing to check would be your internet download speed, you can do this at www.speedtest.net.
    HD movies require a recommended speed of 6 Mbps, while SD movies require a recommended speed of 2.5 Mbps.

  • TS1707 what to do if you hit "play" before rental movie has fully downloaded?

    last night i hit "buy" on the itunes store for a HD movie. this morning i checked my rental tab and it showed the movie thumbnail and synopsis. i boarded my plane and eagerly hit "play". the 24 hour warning dialog box came on, i checked it and waited. i get a message the the movie is now downloading and it will take 86 hours. but i have only 24 hours to watch my movie. i wrote to apple support. but has anybody ever encountered this before?

    iPod Updater 2006-03-23 has been released
    iPod Updater 2006-03-23 includes iPod Software 1.1.1 for the new iPod and new iPod Software 1.1.1 for iPod nano.
    iPod Updater 2006-03-23 contains the same software versions as iPod Updater 2006-01-10 for all other iPod models.
    What's new in iPod Updater 2006-03-23:
    - Volume limit
    - Bug fixes
    I have been trying to ascertain from Apple Support Level 2 as to whether the latest iPod firmware improves or provides better resolution for the chkdsk issue. If anyone has been using iPod Updater 2006-03-23 to resolve their chkdsk woes, feel free to post in here just to say how things worked out for you...
    Kind regards,
    Gopha.

  • HT1725 I am having problems getting rid of old podcast downloads that never fully downloaded and now are just stuck in my account.

    I tried to download a tv episode and a podcast awhile back and the tv episode didn't fully download due to a poor Internet connection. The podcast just didn't want to download for no reason as that was done another day with excellent connection but both didn't want to download even after I retired many times again using many methods I read on here? Now they just won't go away and just show up on the Downloads section of my account on iTunes and don't know how to get rid of them. I don't even care that I paid for the tv episode I just want them both gone. Any help on how to delete them both from my account? They just keep saying that there both are unable to download at the time when I tap on the download tap. It's been over 3 or more months that they just are stuck there.

    It is very difficult to offer troubleshooting suggestions when the "os version" you are using is unknown as each os has their own troubleshooting solutions. 
    How large is your hard drive and how much hard drive space do you have left? 

  • My film has not totally downloaded, I did not realise this until it stopped 15 minutes before the end, how do I know when the rented film I have purchased has been fully downloaded. Can I retrieve anyhow

    My film I rented has not fully downloaded I only realised that when it stopped 15 minutes before the end , how do I know when a film has been fully downloaded. Oi would not have thought the film would not have started unless the film was fully downloaded. The film warned me prior to tarting that I only had 48 hours to watch once starting!

    I'm sorry but this is too funny to pass up. 

  • A movie I purchased never fully downloads and keeps restarting the download.  Why?

    Why is iTunes doing this?  I have already been charged for the movie, but have yet to receive a full download.
    Thanks for any help.

    Hello Jtc66,
    Thank you for using Apple Support Communities.
    For more information, take a look at:
    iTunes: Finding lost media and downloads
    http://support.apple.com/kb/ts1408
    Downloading past purchases from the iTunes Store, App Store, and iBooks Store
    http://support.apple.com/kb/ht2519
    Have a nice day,
    Mario

  • Can you cancel an Itunes purchase before it fully downloads?

    I accidentally clicked on the wrong title. Itunes automatically started downloading the movie. Can I cancel the download and not be billed for the price of the movie?

    Most of the people on these forums, including myself, are fellow users - you're not talking to iTunes Support here.
    You can try contacting iTunes Support via this link : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • My purchased movies won't download, is there a way i can access them on my ipad and download there instead of a pc?

    I've bought a movie on itunes on my main computer, i was going to sync to my ipad afterwards, but my downlaods are messing up, is there a way i can download directly to my ipad from my ipad? it will only let me see tv shows and music that ive purchased am i going to wrong place?

    If you do not have the contacts accessible on a computer, iOS device or service like iCloud then they are gone unless you can get them from your school's IT department.

  • My purchase did not fully download from iTunes - now what?

    I purchased season two of game of thrones from iTunes. I only received one episode. How do I get the other episodes to download? They are not showing up as available to download - I have used all the help pages currently listed in iTunes help. Now what do I do? I am not spending $44 bucks for one episode and I am not paying again!! HELP??

    When you are signed in at the iTunes store, under  TV shows > Quick Links, > Purchased > TV Shows , Select relevant show > then tick Episodes & tell us what you can gleen from that.

  • How can I tell when a movie has fully downloaded?

    I rent a movie and after a while, AppleTV says it's ready to watch. I hit play and realize the movie really isn't ready to watch. How can I improve this process?

    No easy way to do this.
    AppleTV only downloads/prebuffers enough video to allow you to start watching while the rest downloads in the background before it says it's ready to play - generally if your internet connection speed is steady this works fine.
    Doing other things with AppleTV eg watching trailers, streaming local content, youTube can 'flush' any predownloaded contenet necessitating a restart of the download.
    AC

  • Hi all. I'm wondering if it is possible to download a movie to your MacBook Air and watch the bit that is downloaded (while the rest of the movie is downloading) through my Apple TV? It won't seem to let me watch it until the movie is fully downloaded.

    Our internet seems to take a while so it would be easier to watch it as it's downloading. Please help!!
    Thanks in advance!

    The only way to stream it would be to rent or purchase directly on Apple TV, however if your connection is slow you would still have to wait before initital playback begins. Best to upgrade your service.

Maybe you are looking for

  • New monitor now screen way off center at proper resolution

    Hi After my monitor died I got a 24" LED Combo Television/DVD player FLDC2400 60hz, 1080p resolution by Fluid.  The guy in the shop said it would work as a computer monitor.  The only problem is that when I have it set to the recommended resolution (

  • How to send a file without getting Connection Refused??

    Hello everyone! I'm developing a FTP (Client and Server) program as a project and I have 2 main problems: 1. The program can't connect to computers with router (Connection Refused error) 2. If a computer with router connects to me, the program will n

  • Using Table Model as a Grid?

    Would it be possible to add JButtons(or JPanels) to create cells in a Table Model implementation? How would I go about this? Would I then be able to listen for events from these JButtons using the methods native to table model such as getValueAt(int

  • Can I download Numbers 9 anywhere?

    This sounds crazy, even to me, but I recently had to reinstall Mavericks.  Afterwards although the iWork 09 folder is still in my Application it is empty.  I lost my previous versions of Numbers, Pages and Keynote.  Is there any place I can download

  • Problems displaying images

    The following class is not displaying an image. Can anyone tell me why? Or, alternatively, does anyone have a complete class that works? Thank you. (ImageFile, obviously, is a parameter passed from an HTML Applet tag) import java.awt.Graphics; import