Purchased movie not showing in Library

Downloaded a movie to my Apple TV (Purchased not rental) and I can't find it in iTunes. Used the "Check for available downloads" and it says "No available downloads" and the movie is NOT in my Library - Help Please

iTunes prefs > Store.
Tick Show iTunes in the Cloud purchases.

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Purchased movie not showing up under movies

I just purchased the movie 'White Christmas' from the iTunes store and downloaded it to my Mac. I am running the most recent version of iTunes 11 on my system, and have a number of movies in my library with no other problems that I am aware of. The movie shows as downloaded, and in my 'Recently Purchased' playlist, shows up and is playable from that list. However, the movie does not show up in my movies list, nor does it show up in a Spotlight search of the library.
I have terminated iTunes and restarted, Added the movie to the library manually from its file location in Finder, have rebooted the system, all to no avail. Any body else out there run into similar problems, and if so, how did you resolve it?
Thanks,
Ed

Hello charliemccarley
If you are not seeing your purchased content on your Apple TV, then the first thing I would check is to make sure that you are signed under the Apple ID that made the purchase. If it is and is a purchase that you can download again, then report it to the iTunes Store.
Report an problem with an item you bought from the iTunes Store, App Store, Mac App Store, or iBooks Store
http://support.apple.com/kb/HT1933
Download past purchases
http://support.apple.com/kb/ht2519
Regards,
-Norm G.

Purchased Movies not showing up on Time Capsule backups.

I am backing up a MacBook Pro and a PowerMac G5 to a Time Capsule. Seems to be working fine except the movies that I purchased under iTunes that reside on my computers don't show up in the Movies library on the Time Capsule backups. They do contain some iMovie stuff that I have done, but no purchased movies. I would appreciate any suggestions.

I answered my own question. The movies show up in the iTunes library as separate files and not under the movies catagory

New Movie not showing in library

i Movie is simply distressing at times. I just created a Movie. It shows under my projects but not in the Library. Other movies show in the Library but not in the projects. So I'm stuck. When does a project show in the Library. There is no save function. Is there any place other than apple with good instructions for the app?

That has been reported here a few times, and clearly is not how it is supposed to work. If the tracks show in a playlist, they should be visible in the main Music listing of the library as well.
One guy said that when he restarted his machine they appeared correctly. Give it a try.

Purchased songs not showing in library

I have purchased and downloaded songs from I Tunes store onto my laptop. They show in Puchased library but do not show in Music library
I have tried dragging them to Music library to no avail
Anybody help?

Make sure that the songs you purchased aren't in the music library for real. Close iTunes and restart the computer open it back up again and see if this works...if not tell me and give me time to think and I'll get right back with you.

Movies not showing in Library

I have bought many movies on iTunes and also via Digital Copy, I decided to delete them all to free up space but kept them all on iCloud. Now that they're all deleted locally, I cannot see any of my movies in my iTunes library and cannot download them. Is there a way to fix this problem?

Try going to the iTunes Store, click on "purchased", click on "Movies", then click on "Not On My Computer", see if they are listed there.

Purchased movies not showing in iTunes for Mac

I'm using the same apple ID on several devices, and am able to access all purchased movies on my Apple TV, iPhone, and iPad. When using iTunes on my Mac, only 25 of the 50 purchased movies viewable elsewhere are accessible. I've tried accessing the missing items through the iTunes store, hoping that they'd be available for download, but am only given the option to purchase them again. Does anyone else have this problem and/or know how to remedy it? I've already tried deauthorizing/reauthorizing, and logging in and out. It has been happening for a while, so I don't think that it is something that was caused by a recent software update.
Thank you for any help that you can provide.

I feel dumb. Solved it for myself. In case anyone else has this issue, instead of looking at purchased items from within your library, go to the iTunes store home page, and select purchased from the menu on the right. Then there will be a tab for "not in my library." This is where your purchased items that haven't been downloaded to your computer reside.

Purchased movie not showing up

Hello, recently I've purchased the Matrix Trilogy. It's on my purchase history yet I cannot see it in my list of purchased movies nor does anything show up when I press check for available download. Anybody got any ideas?

I am in the US.
I should also mention that all my previous TV show, music and Movie purchases are available, except this one.

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In the Itunes menu, purchased music is showing up in the Purchased file of the Music Store folder. When i open the music file in the library folder , it doesn't show up. How do i transfer purchased music to the Library folder ?
thanks

See Here for...
Backing up, Updating and Restoring
http://support.apple.com/kb/HT1414
About Backups
http://support.apple.com/kb/ht1766

ICloud purchased Films not showing in Library after win7 reinstall

Hi,
I have just reinstalled Windows 7 (after a horrifying experience with Windows 8) - I backed up my non iCloud based items to DVD and allowed the films to be formatted.
On installing iTunes and signing in to the Library I was able to view and download all my iTunes music purchases in the Library 'Music' pane.
Flicking through to the 'Films' pane and I'm simply told "Your film purchases in iCloud will also appear whenever you're signed in to the iTunes Store."
I'm signed in, no films are appearing. I understand I can go to my account, click on the purchased link - but is there any logical reason why my films are not appearing in the main Library view?
On a side note, it's infuriating how inconsistant and utterly clunky the iTunes interface is especially as I thought that the iCloud "just works". I get my MacBook Pro next week, will I get the same bother on that I wonder? It worked perfectly fine when transferring the collection to my iMac.
Thank you for any ideas!
Jim

You can try signing out of the store and then back in again. That usually resolves issues with cloudy listings. (EDIT - Tested, didn't work in this scenario.) If you reimported media into an otherwise empty library then any existing movies or TV shows might have been added as "Home Movies" and the screen you are seeing could be one of those helpful hints to "new" users.
FWIW I just created a new empty library and saw presumably the same screen as you, enticing me to go the iTunes Store. I did so, went back, and all my films were listed with their cloudy links.
You can use iTunes feedback or register for a free developer account and file a bug report if needed.
As for not having the time or pateince to back up, it really doesn't take much, a little capital outlay for another drive and this backup tip make it easy and guard against the unxpected total drive failure. Updating the backup prior to a major rebuild is then a matter of moments.
tt2
Message was edited by: turingtest2

Purchased album not showing in library

I pre-ordered Coldplay Ghost Stories and has now been released - I have checked my accounts page where normally comes up to download pre-ordered items and the only item that downloaded was the digital booklet. None of the songs are in my library - on the itunes store page it shows them as purchased?

What happens when you click Store (in the Menu Bar) > Check for Available Downloads?
You can download them from the iTunes Store.
Open iTunes and go to the iTunes Store, click Purchased in the Quick Links section on the right, sign in (if prompted) then Music

Purchased media not showing in library

Rather than try to explain in writing I've made a short video of an iTunes error I am receiving which I need help to solve! Comment or inbox me with a solution. Thanks in advance!
http://youtu.be/OYBlUmP5b_E

Your link didn't work, but I found the video at https://www.youtube.com/watch?v=OYBlUmP5b_E&feature=youtu.be
The Purchased playlist is a "regular" playlist. Each time to buy something on that computer it will be added to the playlist. Looking at your main list it seems everything has been downloaded so if you want the purchased playlist to reflect your purchases make a smart playlist matching any of the rules:
Kind contains Protected
Kind contains Purchased
Then select all of the items in the list and drag them to the Purchased playlist.
See this migrate iTunes library post for suggestions on moving the library in a way that keeps playlists, play counts, ratings etc. You may want to redo the migration or at the very least start backing up the current state of your library to avoid problems next time.
tt2

My itunes tv and movie purchases are not showing in my video app

my itunes tv and movie purchases are not showing in my video app, iphone 5s, and this has happened since ios 8 was installed

Were they previously downloaded/synced to your iPhone, and if they were have you got them in the TV Shows and Movies parts of your computer's iTunes library. When you update via a computer the device is backed up, the iOS version is updated, and your content is then restored to the device - but none of your iTunes downloads are included in the actual backup (just your documents, notes, calendars, app settings etc), instead it looks to get the apps, music, films, TV shows from your iTunes library.
If the 'show all' setting isn't showing them then what country are you are in, you are logged in with the same account that you bought them with, you haven't changed countries since buying them and they aren't hidden : iTunes Store: Hiding and unhiding purchases ?

I purchased a movie and a book and my purchases do not show up on my iPad

I purchased a movie and a book and my purchases do not show up on my iPad

Welcome to the Apple Community.
Audiobooks are not currently part of the content that can be re-downloaded. You should sync your audiobooks to other devices via iTunes on your computer. If your audiobook didn't download correctly or has other problems, select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History using your computer.
To copy the audiobooks from one computer to another, use homesharing, put them on a memory stick or use your Dropbox if your computers are networked.

Why are my movies not showing on my Mac Book, which is the computer that I used to purchase the movie, but showing on my IMAC at home...I am currently deployed.

why are my movies not showing on my Mac Book, which is the computer that I used to purchase the movie, but showing on my IMAC at home...I am currently deployed so this ***** a bit. Also how do I keep this incedent from happending in the future?

No, this is not the case. I know where i purchased the movie and I also know movies cant be added to the cloud such as music, TV shows can. The instance happened during the dowload. I think that depending which computer is up and running and the bandwith allocated on either network, which ever computer that finishes first is the one that gets the movie. Just a thought. So next time I will ensure my IMAC is not running. I think that fixes it.
Thanks

Purchased movie not showing in Library

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