Purchased movies and music

Ok! Just purchased some music and dl'd with no problem but 3 movies have yet to download. Message window pops up, The iTunes is temporarily unavailable. Please try again later. Two days now.

Hi,
Very annoying!
If it persists then read this, and report the problem to Apple - I have found in the past that they are quite prompt with a reply - http://www.apple.com/support/itunes/store/download/
Regards

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My purchased TV shows are on Apple TV, but my purchased Movies and Music is not, what gives?

My purchased TV shows are visible on Apple TV, but my purchased Movies and Music are not, what gives?
From Apple TV menu, I used to click on "Computer" and choose my laptop and I could watch TV, Movies, Photos, Music, whatever....
but now the "Computer" button incorrectly tells me that Home Sharing is turned off (which it isn't) and I can't find my purchased movies anywhere. Plus, it appears that I can't listen to music without iTunes Match which costs $25 a year... any advice out there?

I don't believe Apple is currently listing purchased movie content, like they do with TV episodes because of licensing restrictions. Big Movies views that as a streaming service, and not purchased content, so it is licensed differently.
As to your Home Sharing, there has been no change there. You can still Home Share your videos, photos, music from your computer that has Home Sharing turned on. Keep in mind iTunes needs to be running on that computer at the same time.
Also, one in awhile my computer is on, but it does not show under Home Sharing on Apple TV. When this happens, I do a hard boot (unplug from power and plug back in) of the Apple TV, and also restart my computer. Something happens once in awhile that it loses that connection. I haven't troubleshooted more than just doing a reboot. Obviously there is a root cause, but it doesn't happen to me enough to worry about tracking it down.

Hi! How do I reinstall iTunes software without losing my purchased movies and music?

Hi! How do I reinstall iTunes software without losing my purchased movies and music?
Thanks anyone!

Just reinstall. Unless something's seriously wrong with your computer, you won't lose any content or settings. Of course it's always wise to have a backup before you make any changes to your computer.
Might I ask what problem you're experiencing that you think will be corrected by reinstalling iTunes?
Regards.

How to redownload purchased Movies and music

my old computer was stolen and the itunes library that was purchased was placed on it. How do i redownload the purchased movies and music to a new computer?

Thank you for your imput it is helpful.
Unfortunatly i did not properly back up. I am learning the value of personal back ups. I now own a time capsule and am backing up properly. I still want to take further steps. After all of these years i am seeing some more advantage to saving some files on an internet site server as well.
as i learn more about the apple world and things like 'me.com' maybe i can be much better prepared in the future.
Any tips you may have for me in this area would be appreciated.
drmgtr2

HT5085 I can not find my purchased movies and music

I did a file clean up and after that I was not able to play music or watch movies.
the message I get when I click on movies or music is can not be used because original
file is not found. would you like to locate file. when I click to locate file, the message I Get is file not found.

What did you 'clean up' ? It sounds like you deleted your music and films from your computer - since doing it have you emptied your computer's recycle bin/trashcan, or are some/all of your music and/or films still in it so that you can put them back ?
If not then you might be able to redownload some/all of your past purchases - what you will be able to redownload will depend upon whether you've moved countries since buying them (you can't potentially redownload another country's purchases unless you return to the country), and whether the rights-holder has removed them from the store. What you can redownload will show via the Purchased link under Quick Links on the right-hand side of the iTunes store homepage. If you still have the item listed in the Music / Movies part of your library then iTunes will assume that you still have them somewhere and won't show the cloud against them in Purchased for redownloading - you will need to delete those entries (where you are getting the 'unable to locate' message when trying to play them) from your library for the cloud icon to show against them in Purchased.

Cannot play purchased movies or music videos on ATV3 via AirPlay

Music, photos, and mirroring work fine. When I try to play purchased movies and music videos from iTunes, I get "Operation could not be completed -3". Everything is updated to the latest iOS. The router is a Belkin N450DB wireless on factory settings. This location also does not have internet, just the home wi-fi network. I have even plugged the ATV into the router via ethernet and still no video. I have tried and gotten the same results with iPhone 4s, iPad 3, PC laptop with iTunes with same Apple ID as ATV.
If it makes a difference, I setup, updated, and added my Apple ID to the ATV from a different location with internet, but moved it after I thought it had been set up. Thanks in advance for any tips, I am clueless!!

Hi there Upchucknit,
You may find the troubleshooting steps in the article below helpful.
iOS: Troubleshooting AirPlay and AirPlay Mirroring
http://support.apple.com/kb/ts4215
-Griff W.

ITunes has deleted all my music except for the genre I was listening to yesterday. It has also deleted my purchased movies and all my podcasts and playlists. Grrr

iTunes has deleted all my music except for the genre I was listening to yesterday. It has also deleted my purchased movies and all my podcasts and playlists. Grrr. Is there a way to find it all again???

Hey there MotherMarthaMayhem,
Welcome to Apple Support Communities.
This article provides information and troubleshooting tips that may help you find the media that recently went missing from iTunes on your MacBook Pro.
iTunes: Finding lost media and downloads - Apple Support
Cheers,
-Jason

I have purchased itunes tv series, movies and music and have transferred them onto an external hard drive and tried to play them on my tv on a media hub. The file will not load. Is there some form of blocking by itunes or another p[roblem and how d

I have purchased itunes tv series, movies and music and have transferred them onto an external hard drive and tried to play them on my tv on a media hub. The file will not load. Is there some form of blocking by itunes or another p[roblem and how do I fix it?

You can't fix it. iTunes bought content is DRM protected. so it can only be played on authorized devices. i.e devices associated with the apple Id used to purchase the content. Its copyright protection that the rights owners demand.
Circumventing it, is illegal in most countries, and as such cannot be discussed here. If you want to play the content you'll need to connect your computer directly to your TV, or use some other device you can authorize for iTunes content such as an iPad, iPhone , iPod touch or Apple Tv.

HT1296 Im not able to download movies and music purchased from my iTunes on my iPad iOS 6.1. The download begings to show and once the dowload appears 100% done, I get a message "unable to download". please help

Im not able to download movies and music purchased from my iTunes on my iPad iOS 6.1. The download begings to show and once the dowload appears 100% done, I get a message "unable to download". please help

You have to have an internet connection, either wireless or through a computer with iTunes. When you choose Software Update you can only update to the latest version for your iPod Touch, iOS 6.1.6

I bought an iPad retina Display 64GB recently. Im unable to transfer movies and music which I have purchased on iTunes from my computer to my iPad. Please help

I bought an iPad retina Display 64GB recently. Im unable to transfer movies and music which I have purchased on iTunes from my computer to my iPad. Please help

Sync Movies to your iPad
http://i1224.photobucket.com/albums/ee374/Diavonex/Album%208/26db2f1769865760d90 05411615128c1.jpg

Cannot download movies and music purchased from itunes to ipad

I have an iPAD 2 with WIFI/3G capabilities. Currently I am unable to download movies and music purchased from iTUNES. The only thing I can download with no problems are APPS. I don't have a laptop/desktop with iTUNES, so that is out of the question. Here is the kicker, my friend who has an iPAD 2 with WIFI only, is able to download anything and everything using the same WIFI connection. Is anyone else facing the same problem?

Check settings, general, restrictions. Make sure I tunes is set right. Otherwise, log onto your account in I tunes, and make sure there is nothing strange going on with your accout. If it works in the app store, it should work in I tunes.

I want to enjoy the itunes music, books and movies store as max as I can, but in my country Indonesia, we still can't purchased books, movie and music. Can apple solve this ASAP? I believe my country is now moving on using apple mobile devices

I want to enjoy the itunes music, books and movies store as max as I can, but in my country Indonesia, we still can't purchased books, movie and music. Can apple solve this ASAP? I believe my country is now moving on using apple mobile devices

Apple doesn't have full control over what they can sell in each country or region. The copyright owners control that.

If I change my user id can I still access stuff (apps movies and music) etc purchased from my previous id

When we bought our iPads my partner set us both up with the same apple id and password.
We would now like to de-link the two iPads and have separate itunes accounts. How do we do I set up a new username and still have access to previously bought apps movies and music?

No ... just by itself, you cannot share these items. However by using a new feature, just offered, you can do Family Sharing.
Family Sharing - Apple Support

My movies and music videos won't show up on screen, I can hear the sound but not see the video how do I fix this?

My movies and music videos won't show up on my computer screen, I can hear the sound but not see the video how do I fix this? I'm not sure what to do as far as turning my purchased movie into DVD goes either. I just want to put the movie onto a DVD disc but my itunes won't even show that I have a blank disc in the drive, I'm not sure what is wrong or how to fix this, any help at all would be much appreciated.

Hi @anthony7722 ,
Thank you for your query, I will do my best to help!
I grasp that you uninstalled the Intel graphic driver and the catalyst control. You reinstalled the Intel driver and now you can view and hear videos on the Internet but you are unable to set the resolution as high as previously.
When I checked the specifications for your notebook I see that you have switchable graphics.
Here are two links that I believe will help.
Overview of Switchable Graphics or Dual GPUs
Switchable Graphics on Notebooks Configured with Intel and ATI GPUs
Here is a link to HP Pavilion dv7-6150eb Entertainment Notebook PC Drivers
Please try this process.
1. Download the chipset driver, and both graphic drivers and save them but do not install them yet
2, Delete the chipset driver and install the updated one.
3. restart your notebook
4.Delete the Intel driver and install the updated one
5. restart your notebook
6. Delete the AMD driver and install the updated driver.
You should now have a Catalyst Control Center.
This should now allow you to use the higher graphic card which should support the higher resolution.
I hope this helped.
Sparkles1
I work on behalf of HP
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I have lost all my purchased movies and tv shows on my iTunes

Please help as i have lost all my purchases on my apple tv how do i recover these?

Downloading (using iOS or computer) past purchases from the App Store, iBookstore, and iTunes Store - http://support.apple.com/kb/ht2519 - enabled with iTunes 10.3 and newer; not all media formats are available in all countries (see: iTunes in the Cloud and iTunes Match Availability by Country - http://support.apple.com/kb/HT5085); apps, books (not audiobooks), music, t.v. shows, and movies (some - not all studios have permitted this). Downloading previously purchased movies and TV shows requires iTunes 10.6 or later. Discontinued items not available. For items not included in the iCloud list (e.g., ringtones, audiobooks), or locations or computer systems where iCloud is not (yet?) available, you only get one download per fee paid. Apple notes it is your responsibility to back up your purchases.
Select the store on the left side of iTunes.
Click on Purchased on the right side under Quick Links.
You can re-download your available previous purchases.
If the above doesn't work, it is reported iTunes Support permitting a second download when asked nicely, but they are in no way obligated to do this. Go to https://expresslane.apple.com ; select 'iTunes' in the first column; 'iTunes Store' in the second column; third column click 'Purchases, Billing & Redemption' and proceed from there.

Purchased movies and music

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