Purchased movies in Apple TV.

I got access to my purchased movies in Apple TV, but my question is that they are two movies that don't show up, and they are HD, but can't graps the concept of them missing from my purchased list. All my tv shows and my music and music videos turn up but I have seen before that some movies purchased from itunes go missing from my library but turn up if I redownload them from the Itunes store.... 
Any suggestions on how to fix this or is it a glitch.

Purchases in the cloud work pretty well, but items are not always guaranteed to be available there forever.
I bought a couple of iTunes LP albums a few years ago - one of those is no longer available.
Same goes for movies and TV Shows which if removed from sale in the store can disappear from the cloud.
There were complaint some months ago when Disney removed titles from teh store/cloud though cloud access was restored later.
If you can redownload your items to iTunes I suspect unavailability in the cloud on AppleTV is a glitchand they may turn up as part of a search in the movie section - I would contact iTunes Store support.
https://ssl.apple.com/emea/support/itunes/contact.html

Similar Messages

  • How can you watch itunes purchased movies on apple tv. A click on to movies then into purchase thn a click on a movie i want to watch then my apple tv box light starts going on and off plus the screen is blank

    How can you watch itunes purchased movies on apple tv. A click on to movies then into purchase thn a click on a movie i want to watch then my apple tv box light starts going on and off plus the screen is blank

    JasonFromSK wrote:
    With the newest Airport firmware (7.6.1), it seems I should be able to do this.
    Really? I need to check that out!
    You should certainly be able to add content by reference to itunes from such a disk (even before the update) - so long as itunes knows the location of the file (set Preferences not to copy to local library when adding the media) it will stream it to AppleTV if the disk is available.
    I hope you're right, but I'd be surprised if current Extremes can be upgarded to provide a full Home Sharing service - marvellous if they can but I'd be surprised as i've long said we need an Apple media server either based on TC or AE to do this kind of thing.
    AC

  • Can't watch purchased movies on Apple TV

    I purchased movies on Apple TV but I can't watch them through Apple TV, only through my computer. They are in 'Purchased on Apple tv" on iTunes but when I browse Apple TV, they are nowhere to be found. Do I need to transfer them somehow somewhere? Thanks!

    Purchases made on the tv will at some point transfer themselves back to itunes, this will enable you to back them up and protect them against loss. Providing your sync/stream options are set accordingly you should then see them either be synced or streamed to the tv for viewing.

  • I purchased movies through Apple TV at home. I then signed in to my itunes account on my ipad and the movies show up but they are listed as only accessible via icloud. How do I download them to my ipad so that I can view them on an airplane?

    I purchased movies via Apple TV. I want to view them on my ipad. I signed in to itunes and see them on my ipad but they are only accessible via icloud. How do I download them to my ipad to view where there is no WiFi?

    Hi there apearsal,
    Welcome to Apple Support Communities.
    It sounds like you’ve purchased movies with your Apple TV and want to know how to download those movies to your iPad, so that you can watch them later without a Wi-Fi network connection. Take a look at this article, it’ll walk you through the process of downloading purchases:
    Download past purchases - Apple Support
    Ciao,
    -Jason

  • HT201272 How do I download purchased movies from Apple TV to iTunes program on computer.

    How do I download purchased movies from Apple TV to iTunes program on computer.

    You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option from the Quick Links section in the top right corner of the iTunes homepage in your iTunes application on your computer.

  • How can I watch purchased movies on apple tv?

    How can I watch purchased movies on apple tv?  I recently purchased an apple tv and cannot play the movies I have bought on my itunes account?
    Can anyone help?

    You can also got to movies and select purchased and if it comes up cannot connect to server go to settings and scroll down to restart and it should work. That's what I did and it showed my purchased movies and I don't have my Apple TV paired with a computer. Just using iCloud. But you also can pair your computer but its not necessary to watch purchased movies you have bought through iTunes. Hope this helps.

  • I have purchased MOVIES from Apple iTunes and want to know how I can burn them to my DVD so I can watch/view the movies on my TV's located in my house?

    I have purchased MOVIES from Apple iTunes and want to know how I can burn them to my DVD so I can watch/view the movies on my TV's located in my house?  Pls post what you know or works for you - I see the movies on iTunes but am unable to locate them in any folder on my computer???  Thank you!
    Pete

    So what is meant here is spend more money - wrong answer.
    For that reason most people prefer to buy movies on DVD. They are easily shared, foolproof, and super easy to use. I love Apple TV and iTunes for music and TV shows, but I would never purchase a movie that was not on an optical disc.
    When I head out-of-town I can grab a couple of DVDs to watch on my new MacBook Pro during the flight. Easy and uncomplicated.
    DVDs offer another advantage. You can watch your movie without depending upon a complicated and delicate infrastructure. Also, movies are frequently censored for political correctness (Star Wars is a recent example).  Despite public pressure for a release, the Disney movie “Song of the South” remains banned.  Even cartoons like Johnny Quest are now censored.  Only people who purchased physical copies years ago have them as they were originally produced.
    When you possess a physical copy of the movie the PC patrol can't mess with it.

  • On oct 14, I couldn't rent or buy or download already purchased movies on Apple Tv

    On October 14th, I could not rent or buy (or download pre-purchased) movies on Apple Tv.  I was able to directly on my MacBook but not through wireless using the apple TV function.  It would bring up the movie, play a preview, allow the "rent" function..appear to download for 2 seconds then return to the previous menu without downloading anything.  This was not happening at 3 pm but after 6 pm and continuing into October 15th.  Location- Toronto.

    I talked with senior Apple support tech staff today.  The bottom line  is they have acknowledged that the issues assocated with accessing,  renting, or pruchasing video content via the Apple TV hardware is a  software specific problem associated with the Apple TV box - a software  glitch.
    They  are working on a software update to rectify the problem(s).  In the  near future (I was told this could be within 24 hours to a few days) you  may be prompted for a software update when you turn on your Apply TV.   Download the software update and then test to see if you can access,  pruchase or rent video content.  If the software update does not work,  post on this thread.  They said they would give me a call after the  update is available and also stated they wanted to hear if the update  does not work.
    see: https://discussions.apple.com/message/23399558#23399558

  • Purchased movies on apple tv

    upgraded apple tv to lastest version and now i cannot access my purchased movies on apple tv

    I have as of last evening (02/28/2013) successfully rented via a download timestamp of 30 days, it shows up in my rental movie folder, I can see it on my system, I can see it in my Apple TV (2nd gen) as a selection, I select to play and I'm told I have to authorize.  After reading suggestions, doing as examples fortold, I cannot still play my rental.
    1. Downloaded rented
    2.Apple TV is setup per manual
    3. I can play stream netflix, play trailers, my music library and everything else
    4. I still cannot play my rental. 
    5. I'm told I have to authroize, I've done all the above.
    6. reset, restart, update, etc.,
    Clearly there is an issue on the otherside expect taking my payment.
    I do not know what else to do.  I love Apple and the products and the sotware, this is one of my 1st instances of exerpeicing an issue I couldn't resolve via help from our Apple community.  Why Doesnt Apple jsut allow streaming???  DOES Anyone have a new suggestion for me?  Thank you

  • Purchased movies on Apple TV no longer sync back to iTunes on computer

    Many TIA, the movies I have purchased on the Apple TV via iTunes have stopped syncing back to my computer. They initially did, but stopped about 4-6 weeks ago. It syncs movies just fine from Computer's iTunes to the Apple TV, but not the other way. I am afraid I'm going to lose the content if something goes hinky.
    It will show very briefly in the activity window that it is syncing the 14 movies, then it just stops and moves on to other tasks. I have changed nothing that would account for this stoppage other than software updates. It uses a wireless connection via a new airport extreme.
    Any thoughts?

    I have the same issue where I can make purchase via itunes and it syncs with ATV. However the reverse from ATV to itunes does not. I saw an earlier post in the year to deauthorize the account on itunes that fixed the problem- tried that on itunes and then selected the transfer from ATV to itunes on the file menu and was unsuccessful. All software is current using itunes 8.02.2
    It was working previously so I am not sure if an ATV software upgrade caused this or not.

  • Purchased movies on Apple TV not showing in iTunes

    I have video (purchased TV shows and video made in iMove) and purchased movies on an Apple TV (gen 1). In iTunes, I can see the audio recordings and both purchase and home made video but NOT the purchased movies. I really hate to purchase movies and place it on a hard drive I cannot back up.
    1) Why can I not see the purchased movies?
    2) Is there a way to back up the hard drive on Apple TV other than through iTunes?

    Why can I not see the purchased movies?
    Because they're not in the iTunes library. Control-click the Apple TV in iTunes and choose Transfer Purchases.
    Is there a way to back up the hard drive on Apple TV other than through iTunes?
    Basically, no.
    (55096)

  • Purchased Movies on Apple TV 2

    I purchased a movie via Apple TV. My understanding is I can watch the movie on other IOS devices as well as in iTunes.  The purchased movie shows up on Apple TV, but I can't find it available on my iPad or in iTunes. Am I missing something obvious here on how to play the movie on the other devices. I have Home Sharing set up. Streaming any content, purchased or otherwise from OS X iTunes to Apple TV works fine.

    I did a quick search to, just to check my assumption that they should show up in the iTunes Store on the mobile device, and they should.
    Another thought I had is that not all movie studios have signed up for the re-download deal, although I would have thought that any movies that were not re-downloadable would not be offered for sale on the Apple TV. I do think however that since it is under the purchased section on the Apple TV that this is probably not the case here.
    One final thought on the matter is that iTunes may currently be having a few problems. I clicked on a movie to purchase this morning, in order to test out an answer I was giving to another user, thinking that I could cancel it. I got a dialogue box about three security questions, clicked not now and the movie started downloading, never even asked for my password. I repeated this with another movie, I got the box asking for my password, clicked cancel and the movie still downloaded. Not good, but it may indicate that something is amiss at this moment in time.

  • Purchase movies on Apple TV don't sync back to iTunesP

    I recently purchased two movies on my Apple TV. However they don't show up in iTunes, just on the Apple TV. Why won't they sync back to the computer that holds the iTunes music folder. Won't I lose these movies if I reset my Apple TV and they aren't found on my computer?

    I'm having the same problem with purchased movies. I recently purchased a movie on apple tv since it just became available in canada, but it won't sync back to itunes. Everything else syncs ok (i.e. my music, tv shows purchased from itunes...). And when I downloaded it, it even said it works on ipods. So you'd think there should be no problem syncing it back to itunes.
    Any help would greatly be appreciated. Thanks!

  • Purchased movie on Apple TV, can't download in iTunes on PC.

    I purchased a movie on my AppleTV this weekend and now I can't seem to download it using iTunes on my computer. When I select "Check for available purchases" in iTunes, nothing comes up and both are setup under the same Apple ID.

    Hi remjob27,
    If you purchased the movie on your Apple TV, you should be able to redownload it on your Mac, so long as the two are using the same Apple ID/iTunes Store account. On the other hand, if the movie was instead rented on the Apple TV, it is not transferable. You may find the following article helpful:
    Apple Support: Download past purchases
    http://support.apple.com/kb/ht2519
    Apple Support: How to rent a movie from the iTunes Store on Apple TV
    http://support.apple.com/kb/HT1498
    Regards,
    - Brenden

  • Why are my purchased movies from apple TV not appearing in itunes?

    I have purchased movies on both my itunes and apple tv. However, my apple tv movies do not appear on my itunes. I would like to either have them all on my itunes or all on my apple tv (or is it iCloud??).
    Is this possible? If so, how? Thank you.

    If a movie is removed from the iTunes store then yes you would lose it.
    I think you misunderstand what icloud is, there is no 'raw contents'.
    iCloud allows for reloading of past purchases (it is simply accessing what is on the storefront), syncing contents between devices and backup of mobile data. It is different from say something like dropbox.

Maybe you are looking for

  • Blank screen after poweroff

    First of all, sorry for my language. I'm french (I've posted my problem on the french forum here but it hasn't been solved yet. THE PROBLEM : When I shutdown my desktop computer using any command ('shutdown -h now' 'halt' of using the syslinux powero

  • How do I transfer content from iphone 3g to iphone 4s?

    I thought I followed all the steps, but my purchased apps and my phone service did not transfer.  What did I do wrong?

  • Help me how to create report from below  tables

    I want to prepare a Z Report using tables  J_1iexcdtl and J_1iexchdr. Use the LIFNR,DOCNO,EXYEAR,BUDAT,LIFNR  from table   J_1iexchdr  and  obtain fields  EXBAS,EXBED,RDOC1,ECS from table J_1iexchdr with the STATUS field having value only P. help me

  • Safari not displaying web pages correctly

    I dont know if its my inexperieince, something to do with settings or what but I am finding some of the web pages I am receiveing are not displaying correctly.  For example a card company sent me an online form to complete but when I tried to read it

  • Retrieving data disk of faithful PB 12"

    A close friend of mine has been the proud owner of a PowerBook 12" for several years. She recently dropped it... cut a long story short; A Genius at an Apple store diagnosed the logic board as faulty. She has her data on the hard drive of the PB, whi