Purchased movies not showing in iTunes for Mac

I'm using the same apple ID on several devices, and am able to access all purchased movies on my Apple TV, iPhone, and iPad. When using iTunes on my Mac, only 25 of the 50 purchased movies viewable elsewhere are accessible. I've tried accessing the missing items through the iTunes store, hoping that they'd be available for download, but am only given the option to purchase them again. Does anyone else have this problem and/or know how to remedy it? I've already tried deauthorizing/reauthorizing, and logging in and out. It has been happening for a while, so I don't think that it is something that was caused by a recent software update.
Thank you for any help that you can provide.

I feel dumb. Solved it for myself. In case anyone else has this issue, instead of looking at purchased items from within your library, go to the iTunes store home page, and select purchased from the menu on the right. Then there will be a tab for "not in my library." This is where your purchased items that haven't been downloaded to your computer reside.

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