Purchased Music hangs up

After updating a few iterations ago I began experiencing freezes during the playing of my playlists. I reset and restored but nothing seemed to change. Sometimes 20 songs would play, others only a few. Then I discovered that only the Apple Music Store "Purchased" music was hanging up my iPod... music downloaded from CD played uninterupted. I am no geek and everythiing worked fine until I updated passed iTunes 4 I think. Has anyone else had this hard disk freeze problem or has anyone heard of a bug with first generation (10gb) iPod's and current iTunes software. I am now running iTunes 6 with a 1st gen 10 gb click wheel iPod. All suggestions welcome!!! Thanks

Unplug your internet connection, wait about 5 minutes, then plug it back in.

Similar Messages

  • Purchased music saga across multiple devices!!  Oh and greyed out iTunes tracks!!

    Ok, this has been bugging me for a while now!  This post spans many common questions regarding the iTunes store, purchased music held within iCloud and how that purchased music relates to multiple iOS devices.  I cannot work out how this is all supposed to fit together and I honestly believe there is some fundamental issues with either my account or the system as a whole.  To explain I am going to use my iPhone 6 and my iPad Air 2nd generation to show you the current situation.
    Ok, below is my iTunes store music purchases, as viewed in iTunes on my Mac Mini.  31 albums in total, some may not be full albums as it may have been a single that I bought from an album.
    Ok, both my iPhone and iPad are set to "Manually manage music and videos" in iTunes and all music has been deleted from them both via Settings > General > Usage > Manage Storage.  There is ZERO music held on either device, neither manually moved there from iTunes or downloaded to the devices from my purchases in the cloud (the 31 albums above).
    Ok, within Settings > Music on both devices, "Show All Music" is off.  This should mean that if I go into the Music app on both devices, my device should show no content.  My understanding is correct about this yes?  Here is the result on each device.
    iPad: This is to be expected
    iPhone: Something is wrong here (8 albums showing in total)
    None of the above can be swiped left to delete and all play while in airplane mode so they ARE stored locally!  They may have been synced to the iPhone in the past via iTunes, however now they should not be there.
    The questions here:  Why are they on my iPhone?  Why has the first album been split (if I add it manually to my iPad using iTunes then it goes on as one album)?
    More importantly, how do I get rid of them?  They don't show as present in iTunes when connected, they don't show in "Manage Storage" and I can't swipe left to delete.
    Moving on!  I will now turn on "Show All Music" on my iPad.  I expect now to see all music purchased from the iTunes store, i.e. the 31 album's.
    Nope! I now see 29 albums and 1 of those will be the split album so 28 in total.  Where is the other 3 shown in iTunes purchases?  Hang on, see below the first album?  Professor Green! I bought that from iTunes come to think of it but it doesn't show as one of my 31 albums!  The same can be said for the other 21 albums that now appear!  8 that seem to be stuck and 21 more when "Show All Music" is turned on.  The 31 albums showing in my iTunes as purchases are nowhere to be seen!!
    Also worth noting is that Cream Club Anthems 2012 is also split into 2 albums on my iPad displaying whats in iCloud so not just on the music that seems to be stuck on my iPhone.  Sigh!
    Ok, on my iPhone, when I turn on "Show All Music" i get the exact same 29 albums as shown above on my iPad.
    So 2 issues based on this!  My purchases in the cloud are not complete and have split one album, this is proved by my iPad showing no content when "Show All Music" is turned off.  Second is that when I turn that setting off on my iPhone, I am left with albums on my device, despite all music being deleted and one of the "sticky" albums is split into 2 albums.
    I will throw this one in too.  "Show All Music" set to off and all music deleted by iTunes and swiping left on my iPhone.  Connect to iTunes and have a look what is on my device!  What the **** is all this crap?  Can't be deleted and definitely not present on the device!
    Not good enough Apple.  I have seen multiple threads with people asking questions relating to all the above and no one has given a comprehensive answer as to why this happens!  I use Apple products exclusively now as everything is supposed to fit together seemlessly.  As you can see from above, it just doesn't!

    I am assuming someone at Apple has seen this as today all my music shows with "Show All Music" selected.  However, the split album is still split and when I turn off the aforementioned setting the 8 albums still show.
    It's reminding me of the old Windows Media Player days!

  • I have recently sent my iPhone 3G away for repair and have received a new one in return. I managed to backup my phone before it was sent away, however now I am trying to sync the information again but I'm unable to find all of my purchased music on iTunes

    I need help trying to locate where I can find all of my purchased music from my account with the iTunes, to enable me to sync it back on to my new iPhone 3G... Any suggestions please??

    I am having this problem.  At first with the new iPhone 5, and then with the iPad 2.  I am not sure why this is happening. 
    My gut feeling is this is an iO6 issue and here's why -
    The problem mainly occurs with apps.  I have about 150 apps, and when I plugged in the phone, iTunes went to sync all of them.  The process would hang up after about 20 - 30 apps were loaded onto the phone. I could tell where about the process hung up because the apps on the phone showed up as "waiting".
    Then on the iPad 2 I plugged in to sync and saw there was a huge "Other" component in my storage.  It required me to restore the iPad 2 from backup.  With this restore the same issues occurred - putting the apps back on the iPad would hang up.  The videos on the iPad also got stuck - maybe after about 10 hours of videos transfered iTunes crashed.
    My solution has been to soft reset the device, restart Windows, and continue the process until it's complete.  This is remarkably inefficient and time-intensive but everything works with patience.
    I have been wondering if others have had these same problems. 

  • Can Burn Ripped Music, Can't Burn Purchased Music

    Help!!
    Ever since installing 7.0.2 I can no longer burn purchased music to CD. Music I ripped from my own CDs burns just fine.
    Data from desktop burns fine as well as music from other programs such as sonic and Windows Media Player. Actually iTunes worked fine until I upgraded to 7.0.2 from 6
    I'm thinking ther must be some kind of problem with the protected MPEG4 that apple is using that is messing up CD burning
    I have downloaded latest firmware, updated drivers, re installed IDE/ATA, Reinstalled iTunes, Re installed CD burner, tried every burn speed from fastest down to 1x, Turned off spam & spyware, turned off firewall, turned off virus prtection made, Made sure IMAP CD settings are set to automatic and started.
    Nothing works. I'm at my wits end and getting very frustrated because I have hundreds of dollars of purchased music that is now stuck on my computer and won't burn.
    Here are my Diagnostics:
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    HP Pavilion 061 EG136AA-ABA a1240n
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    CD Driver DLL 2.0.6.2
    LowerFilters: PxHelp20 (2.0.0.0),
    UpperFilters: GEARAspiWDM (2.0.6.1),
    Video Driver: Intel(R) 82915G/GV/910GL Express Chipset Family\Intel(R) 82915G/GV/910GL Express Chipset
    IDE\DiskSAMSUNGSP2004C________________________VM100-33, Bus Type ATA, Bus Address [0,0]
    USBSTOR\DiskGenericUSB_CF_Reader__1.01, Bus Type USB
    USBSTOR\DiskGenericUSB_MS_Reader__1.03, Bus Type USB
    USBSTOR\DiskGenericUSB_SD_Reader__1.00, Bus Type USB
    USBSTOR\DiskGenericUSB_SM_Reader__1.02, Bus Type USB
    IDE\CdRomHPDVD_Writer_740b______________________HI24___, Bus Type ATA, Bus Address [0,0]
    IDE\CdRomIDE-DVDDROM6216________________________HD08___, Bus Type ATA, Bus Address [1,0]
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    Some computers need an update to the ATA or IDE bus driver, or Intel chipset. If iTunes has problems recognizing CDs or hanging or crashing while importing or burning CDs, check the support site for the manufacturer of your computer or motherboard.
    Current user is an administrator.
    E: HP DVD Writer 740b, Rev HI24
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    Track 5, start time 13:35:07
    Track 6, start time 17:52:47
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    Track 8, start time 24:20:70
    Track 9, start time 27:39:05
    Track 10, start time 32:02:42
    Track 11, start time 34:32:17
    Track 12, start time 38:01:67
    Audio CD reading succeeded.
    Get drive speed succeeded.
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    The drive CDRW speeds are: 8.
    The drive DVDR speeds are: 8.
    The drive DVDRW speeds are: 8.
    F: IDE-DVD DROM6216, Rev HD08
    Drive is empty.
    Force Optical Power Calibration before burn is turned on in the preferences.
    The last failed audio CD burn had error code 4261(0x000010a5). It happened on drive E: HP DVD Writer 740b on CDR media at speed 16X.
    Help!!
    thanks
    Matt

    I don't understand, we buy this music for a buck a piece, and then when you want to make an mp3 cd to play in your car, like i have( i can make one cd with 150 songs)or what ever , we can't even do that. I also have an ipod but i don't bring it into my car all the time. I thought that because we are buying the music and technically we own them, that we can use the music which ever way that you want. And now we have to buy a converter if we want to make mp3 cd's. I have resorted to spending my money on cd's to make cd's of my protected files, just to rip them back on my computer again as an mp3 song, remove the protected songs, and all this to do what i thought we could do with our purchases music because, oh i don't know, call me crazy, we were able to before!!! All i now see is that we have to spend money to get our music to spend money to change our music to use it the way we want to, to spend our money to make our own cd's. The operative words, spending our money. Does anyone find this absolutely rediculous? Anyone ever hear the phrase "Don't fix it if it ain't broke"? Anyone else frustrated?

  • HT4539 Unable to burn purchased music with cloud emblem onto CD? Why?

    Please tell me why I am unable to burn CDs from purchased music through Icloud.

    Same for me. From the moment on I updated iTunes I'm not able to burn anymore: "Disc Burner or SW not found". Never change a running system It worked quiet well until I changed to iTunes 7.x.
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    IBM 2373NG9
    iTunes 7.0.1.8
    CD Driver 2.0.6.0
    CD Driver DLL 2.0.6.0
    LowerFilters: PxHelp20 (2.0.0.0),
    UpperFilters: GEARAspiWDM (2.0.6.0),
    Video Driver: ATI MOBILITY RADEON 9000\ATI MOBILITY RADEON 9000
    IDE\DiskHTS548040M9AT00_______________________MG2OA5BA
    Could not open CD handler, 5. Problem with installation of drive in Windows or drive contains copy protected CD.
    IDE\CdRomTOSHIBADVD-ROM_SD-R9012________________1121___, Bus Type ATA, Bus Address [0,0]
    Some computers need an update to the ATA or IDE bus driver, or Intel chipset. If iTunes has problems recognizing CDs or hanging or crashing while importing or burning CDs, check the support site for the manufacturer of your computer or motherboard.
    Current user is not an administrator.
    Failed while scanning for CD / DVD drives, error 2510.
    Virtual drives can sometimes interfere with reading and writing CDs in iTunes. If this is a virtual drive and you are having problems with other drives, try uninstalling the virtual CD application.
    D: Unsupported CD or DVD drive.
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  • Recover Purchased Music from Virus-Infested Computer

    So my computer with all my music had a virus eventually leading to the failure of the hard-drive resulting in all my files being lost, including itunes. Although I learned from this catastrophe to start backing up, I wanted to know if I could recover my purchased music. I spent quite a decent amount so it seems ridiculous that Apple is just going to leave me hanging like that. Any insight anyone

    Welcome to AD!
    My insight would be, it takes a catastrophe such as the one you described, to convince folks they need to make regular backups.
    Do you have all your content on an iPod, perhaps? I wouldn't call that a true backup, but it could do in a pinch.
    You can ask iTS support for another download, but I doubt they'll say yes.
    Go ahead, though; the worst that can happen is they'll say NO.
    http://www.apple.com/support/itunes/
    Best of luck!

  • Want to erase purchased music

    I've inherited my daughter's 5th gen iPod now that she's moved on to a Touch and a new computer. She has successfully changed her account to the new computer and now I would like to start fresh by deleting all her purchased music. The music she ripped from owned CDs can stay but I don't want hang ups when I start to sync because the music is on 2 iPods. How do I go about deleting only the purchased music in the iTunes library and the iPod?
    Thanks,
    philr

    Just select it all in the Purchased playlist and press the Delete key. When the iPod is next synched, presuming it's set to synch automatically, the tracks will be removed from the iPod as well.
    But there's no problem having them on more than one iPod, so unless you don't like the tracks, you can keep them. The limit to purchasing music only applies to computers, and you can have up to five authorized to a given iTunes Store account.
    Message was edited by: Dave Sawyer

  • We have 4 iphones in our family and an Ipad.  When we purchase music I would like for the entire family to be able to use it.  Should each of us use a different apple account or should we use the same one.

    We have 4 iphones and an Ipad in our family. When we purchase music, I would like for the entire family to be able to use it and then back it up to Icloud. What is the best and cheapest way for this to happen.  Should we all have a different apple id or should we use the same one.

    You will all need to be on the same itunes account ID.
    You can however all have seperate icloud accounts aswel.

  • "Error downloading purchased music. Disk could not be read or written to.

    I just purchased an album. It downloaded 23 of the 25 tracks until it gave me this error: "There was an error downloading your purchased music. The disk could not be read from or written to."
    I double checked my hard drive space and found I had about 1 gig left, which is a small percentage of my harddrive, but plenty of space for a few songs. But, just to be sure, I deleted an old iMovie project to free up another 20 gigs. I restart the iMac and ran iTunes.
    iTunes told me, "The file 'iTunes Library' does not appear to be a valid music library file. iTunes has attempted to recover your music library and renamed this file to 'iTunes library (Damaged).'" I pressed Ok to this message and the next, which asked if I wanted to download the rest of my purchased music. I held out hope that the songs would download -- that the iTunes and wonderously repaired itself.
    Nope. It seems to actually download the songs, but fails to actually write them to disk. I check my permissions for the iTunes Library folder and I have read & write access. Furthermore, I ran Repair Permissions from Disk Utility. Still, no dice.
    So, I thought I'd purchase a second album, just to see if it was the two songs (maybe corrupted). Now, I can't get any songs out of the new album in addition to the original two misfit songs. It seems that whatever happened has no prevented me from downloading and saving anything from the Music Store.
    I am beginning to fear a hard drive failure, though everything else seems not to care (including iMovie 6). Does anyone have any other tips to offer? I'll give anything a try at this point. If worse comes to worse, I'll travel to my local Apple Store Genius Bar and see what they can do.
    Thanks in advance.

    Answered my own question. After I thought I had tried everything, it occurred to me to Verify Disk. Doing so revealed a minor bitmap error. So, using my trusty install disk, I booted my machine to the disk and repaired it.
    After the repair, I started iTunes and was able to download my songs. Unfortunately, my original library file was permanently damaged, so I had to start with a clean one. However, if the worst thing to happen to me in all this is that I have to redefine my playlists, then I'm better off.
    I hope this thread helps someone in the future.

  • IPod no longer plays my purchase music???

    Hi everyone,
    I've recently moved my music collection to a different computer and everything seems fine except purchased songs etc won't play on my iPod. They transfer over fine but when it goes to play anything purchased it skips to the next track. I've tried all that the apple site recommends however it's final option is no good to me, it said to restore my collection from a recent backup when that is exactly what got me into this mess.
    I don't know what to do next, updating and restoring my ipod seems to do nothing.
    Any ideas anyone?
    Alienware   Windows XP   wish it were a Mac...

    Just as a matter of interest, do you let the iPod go into "deep sleep" (where you don't use it for more than 36 hours)? There seems to be some indication that this causes purchased music not to play.
    There's one other thing.
    Enable the iPod for disk use. See How to enable disk use.
    Go to "my computer" and from the tools menu/folder options/view tab, enable "show hidden files and folders" in the advanced settings pane. Open the iPod in "my computer". Look for a file called "iEKinfo". Is it there? If so, make a copy of this file and save it somewhere easy to find (the desktop for instance). Do this also with the "iTunes DB" file. Don't worry if you can't see these files.
    Create a new administrator account. Log out of the current account and log in to the new one. Then restore the iPod to factory settings.
    Open iTunes, connect the iPod and set the transfer preferences to manual transfer. Then download the free single of the week from the iTunes Music Store. Verify that song plays in iTunes.
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    Eject the iPod and disconnect it. Do those songs now play ok?
    If not, first try this step.
    Delete the SC Info.sidb file. Open iTunes again.
    Now transfer some of the affected music to the iPod again. Does it play ok?
    If not, do this.
    Recreate your iTunes library.
    Now, would you please send some info about this issue to [email protected]
    Include the following info.
    Did any of the steps resolve your issue, if so which one?
    Which model iPod are you using?
    What computer OS are you using?
    Was the iEKinfo file present on the iPod at the start of troubleshooting?
    If not, was it there after any of the above steps, if so, which one?
    Include your account name (not your password) you use for the iTunes Music Store.

  • I recently purchased Music Match, but all my non itunes music is on my ipad.  When i turn on music match in the settings screen on my ipad i get a message that says all my music will be erased.  How do I get music match to match what is there?

    I have all my music on my ipad and icloud.  I don't have itunes installed on a PC or MAC.  I recently purchased Music Match, but all my non itunes music is on my ipad.  When i turn on music match in the settings screen on my ipad i get a message that says all my music will be erased.  How do I get music match to match what is there rather than erase it? 

    Killerfinch wrote:
    My new yahoo account nestles comfortably in iCloud on the mine iPad.
    No, your Yahoo account is not in iCloud (which only handles iCloud mail), it is in Yahoo, and the Yahoo mail account is on your iPad.
    But the MacBook Pro will have none of it! I write this question now as I fear that I will be totally demented very soon and unable to formulate my thoughts clearly!
    Get the correct settings for your account from Yahoo and set it up manually.
    By the way, I also find the "password" issue problematical. It seems Apple want my Apple password rather than my eMail password. All very confusing.
    That would depend on what you are trying to do.

  • ITunes Purchased Music Won't Play

    OK, I must be doing something wrong. I sync my iPhone and it gets all the music I had selected. But I've discovered a number of songs that won't play...and these just happen to be iTunes purchased music! My regular mp3's will play.
    Now I know the purchased songs work because they play on my Nano and Shuffle2. The purchased songs also play in iTunes.
    Any ideas?
    And a second question...I've downloaded a few TV shows which play fine in iTunes but do not play on the iPhone. Is there a "trick" to playing my purchased music and video on the iPhone?
    Thanks,
    Mike

    Hi!
    I discovered that my purchase music and videos stopped playing when I went into a Tully's coffee shop and attempted to access their Wi-fi network. I don't know if this was the cause of me losing access to my purchase music, but this is when the problems started. When I got home today I unloaded all the music playlists off of my iphone using itunes, and then I added them back in and re-synced. This seem to do the trick. I can now listen to all of my purchased music and watch my purchased videos. Give it a try. I hope that we don't have to do this sort of thing all the time.

  • Updated to 2.0, now my purchased music won't play

    I can't seem to do a search since the search function for some reason has gone from the forums.
    I'd like to know if anyone has been able to get their purchased music to play. It will play fine on the computer but not on the iPod Touch. Information is greyed out and the songs are unresponsive to the iPod controls.
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    Actually I got it solved by re-synching my iPod Touch in iTunes. The second time, my authorization seems to have stuck and my purchased music now plays.
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  • Purchased Music Not Playing on iPod but on iTunes

    Before I start, I have had this problem before (6 months ago) and it resolved itself through some unknown fix (with the help of a Apple Genius Bar who had no idea what worked). The purchased songs - mine and others who use my computer - play fine in iTunes, and play from the iPod on a PowerBook, and plays purchased music loaded from a PowerBook - but will NOT play purchased songs when sync'd to my Windows laptop (I know. . .). I have restored, deauthorized, reauthorized, restored on PowerBook and then again on Window laptop. . . Still NO music. As it does for everyone else, it plays burned music. . . I am stumped. I am open to anything short of incantations. It does seem to have started soon after iTunes 7 was loaded. . .

    I gave up with the glitch and got another iPod. . .

  • ITunes Purchased Music/Videos Not Playing On iPod

    Hi All..
    Long time reader, first time 'post-er'..
    I have a problem that is starting to annoy me.. All my purchased music and videos from iTunes will play in iTunes and transfer to the ipod, but when I go into play these from the iPod.. It starts to play (on videos the black screen comes up) then just jumps back to the menu.
    My videos that I have converted from DVD are perfect, and songs I have imported are also perfect.. Its just everything from iTunes wont play on my iPod.. But I obviously cant convert my iTunes videos because they are protected.. To get my purchased music on my iPod I need to burn and import.. Annoying isnt it?!
    Anyone have any ideas??? Would be very much appreciated!!
    T
    iPod 60g 5gen White   Windows XP  

    lifetimesmiles,
    You truly are a champion!! Thank you SO much.. Even Apple couldnt tell me what was happening.. You have just made my day!!
    Thanks Again!!
    T

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