Purchased music off iTouch from iTunes... Disappeared?

I just recently reset my iTouch and erased everything on it to restore it and fix all of my music information (albums, titles, etc...) because everything was scrambled and uncategorized and what not... I have purchased music from iTunes using my iTouch and now all of those songs I bought are gone. I understand that purchasing the music directly from the iTouch downloads the songs onto the iTouch harddrive so they obviously got erased when I reset it. I figured theres got to be a way to get my songs I bought back from iTunes but I have no idea what to do??? If anyone has had this problem or can help me out I would really appreciate any help at all! Thanks alot.

go to your account in the itunes store, you should find your purchase history there. next to the songs you have purchased there should be a 'report problem' button, which will allow you to contact apple. they normally respond pretty quickly saying that your purchases will be available to download next time you log in to itunes.

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