Purchased music that won't play

I used to have the iPhone 4 now I have the 4s. Some of the music I purchased on the iPhone 4 seems to have transferred but not correctly. The info is on the 4s for the music but when I click a song it won't play it skips to the next available song. So far it's only been 1 album and a couple of songs that I had purchased on the 4. I've tried resyncing the music library several times both by just resyncing and by wiping the music off. Does anyone know how to fix this?

Turns out that he was right in that for some reason I had to reauthorize my computer. However, I felt it completely odd considering they played on my previous phone from my mac and it was my Apple ID. So weird. So I authorized the computer and it worked they play now.

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Purchased music videos won't play

The 2 iTunes music videos I bought won't play.
When I try to play either one, the error message reads
"If you purchased this song you can open iTunes and authorize this computer to play this song by entering you Apple ID and password"
It never gives a prompt for the password.
iTunes IS open, and all of my other purchases (non movies) play. I could play all of the videos when they were free on iTunes and never had problems.
I tried deauthorizing, then reauthorizing my computer--that didn't change anything.
I've been scouring the help section with no success. Please help!
M5884 Mac OS X (10.4.3)

Nick A,
You may want to deauthorize and then reauthorize your computer for iTunes Store purchases. For information on deauthorizing/reauthorizing please take a look at this article:
http://docs.info.apple.com/article.html?path=iTunesMac/7.6/en/15281.html
You do not need to format any purchases from the iTunes Store, they are already correctly formatted.
Hope this helps,
Jennifer B.
Message was edited by: Jennifer_B

I have purchased music that will not play

I bought an album over a yearv ago, and some songs didn't play. for some reason I did nothing about it.
I just bought another two song ep, and it worked fine, then I updated my phone, and now one of the songs won't play!
Any body had this problem and found a way to fix it?

Hey RPM_!
You may want to try deleting the purchase and re-downloading it using the information found in the following article:
Download past purchases
http://support.apple.com/kb/ht2519
Thanks for coming to the Apple Support Communities!
Cheers,
Braden

I purchased an album that won't play now that my match subscrription has ended. Not interested in re-subscribing, but I paid for that album. How can I download it again since the cloud icon doesn't display?

I purchased an album that won't play now that my match subscrription has ended. Not interested in re-subscribing, but I paid for that album. How can I download it again since the cloud icon doesn't display?

Hi,
Does the track play? Did you purchase track from iTunes? Download past purchases - Apple Support
Jim

HT5085 I have purchases (music )that is on ipad and plays but is not in ibary on pc as I changed hard drives - how can i get them back to libary to play on pc and sync ipad without losing them ?

I have purchased music that is on ipad and plays but is not in libary on pc as i cleared hard drive to portable backup ?how can i get back ? and sync ipad without losing it al ?

SADLY not as i downloaded an upgrad to my original PAGES/
i have in the meantim had to open www.icloud. then from there import the file that i am working on and then check on ipad if it uploaded/ yes it did.
but what a waste of time as it doesn not save any changes done automatically back in the cloud....
i am now downloading the new LION and hope that it will fix the problem
i cant find any other way. I was lead to believe that you wrote, it saved automatically, on to the cloud, you then opened anohter device in anotother country even, and the new file was there, waiting, in its latest version.......
and the same magic was supposed to happen in reverse.
It doesn't/
if i have to open a browser, go to www.icloud....why on earth did they not just leave us an icon to drop it in in that case?
I hope the new lion will help resolve the isssue/
any other ideas> keep em coming...thank you so much.

I have about 5 purchased movies through itunes that won't play because something is "missing" can anyone help

I have 5 purchaced movies through itunes that won't play because they say something is "missing", can anyone help\

Hi Sophie ,
I would request you to please unistall Acrobat with the help of cleaner tool .Here is the link for the same.
http://labs.adobe.com/downloads/acrobatcleaner.html
Then try installing back again .Refer to the following link download Acrobat X pro .
https://helpx.adobe.com/acrobat/kb/acrobat-downloads.html
Let us know how it goes .
Regards
Sukrit Dhingra

I received an ipod touch 5th gen for Christmas. The first songs i've downloaded and synced with my touch have created ghost songs. They are only on my computer in itunes once but appear on my ipod twice, one copy that won't play. I can't delete them

The first songs i've downloaded and synced with my new touch have created ghost songs. They are only on my computer in itunes once but appear on my ipod twice, one copy that won't play. I can't delete them. I've tried unticking all the music that was on the ipod via itunes and re-syncing, which in theory should delete all music from my ipod. It does except for the 5 ghost songs.   So at present I have no music on ipod except the 5 ghost songs.   Has anyone got any ideas how I can get rid of these?
I had no problems with my ipod touch 4th, which I had for years.   Any help would be great.

iOS: Device not recognized in iTunes for Mac OS X
Or
See
iOS: Device not recognized in iTunes for Windows
- I would start with
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
or
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
However, after your remove the Apple software components also remove the iCloud Control Panel via Windows Programs and Features app in the Window Control Panel. Then reinstall all the Apple software components
- Then do the other actions of:
iOS: Device not recognized in iTunes for Windows
paying special attention to item #5
- New cable and different USB port
- Run this and see if the results help with determine the cause
iTunes for Windows: Device Sync Tests
Also see:
iPod not recognised by windows iTunes
Troubleshooting issues with iTunes for Windows updates
- Try on another computer to help determine if computer or iPod problem

Here's a fix for uploaded files that won't play.

Is this you? You've found a lot of files were uploaded, instead of matched. Some of those files might even be on albums where other tracks matched. Sure you want them ALL to match, but meantime, it would be nice if uploaded files would actually play! Sure, you can see their names, track durations, etc. but if you try to play them directly, nothing happens and if you try to play an album through, when it gets to an uploaded track, it stalls or skips past it. You've checked the file type and it's an AAC so you figure it can't be a file encoding incompatibility problem and besides, whatever the file type, Apple is red-flagging anything incompatible, tells you it's ineligible, right?
Guess Again - not all AAC files are produced with the same encoder and some of them, while they'll get past Apple's eligibile/ineligible screening process, probably shouldn't.
I routinely record vinyl using Audacity and at various times I've used different encoders (not that I knew it until now). As a result of checking which uploaded files play and which do not, I'm pretty confident of the following. While some AAC files created outside of iTunes might work, those encoded using Lavf52.36.0 will not. Neither will files encoded using Lavf52.64.2. There may be others.
So what's the fix? The same one recommended for getting files flagged by Apple as ineligible to pass muster. You need to make an AAC copy in iTunes and swap that for the uploaded files that won't play.
Here are the steps I use to get it done. You may be able to streamline the process though.
(1) Turn off wi-fi to prevent iTunes Match from attempting to match any new files until you're good and ready. If you don't to this, you may end up with files you've just created being flagged as duplicates.
(2) Select all files in an album that has some bad uploaded files. Select Advanced > Create AAC Version. (NOTE: I don't bother trying to separate uploaded from matched, just too much hassle.)
(3) Select one of the files, so you can File > Reveal In Finder. Generally this will get you to the album folder that includes both sets of tracks. The ones you just created will have a "1" in the file name.
(4) Create a folder on the desktop and move all the newly created files to it. Delete the "1" from the file names. Name the folder based on album title.
(5) In iTunes, delete the listings for the newly created files.
(6) Turn on wi-fi and wait for iCloud to reconnect. Watch the cloud icon - it'll tell you.
(7) Delete the album from iTunes (You're now getting rid of the copy that was originally uploaded, so be sure you've really got the new AAC files handy to replace them with). Note you will see an option to delete from iCloud too. Check it. You want these files GONE!
(8) Select Store > Update iTunes Match. If you do a search for the album from an iCloud enabled iOS device (I use Apple TV) after the update is completed, you shouldn't be able to find the album.
(9) Select File > Add To Library and go get the folder of tunes you created.
(10) Run Update iTunes Match again.
(11) Watch the iTunes progress bar. Once the matching process has checked to see if you've added anything to your library, you'll see fresh copies of your songs uploading.
(12) As another means of confirmation, once several of the songs have uploaded, do an iOS device search for the album. You should be able to get the album to appear before the upload is complete. You may have to back out of the search and back in to get it to work, but chances are when you first see the album, the song titles will all be grayed out. Once the update is complete, give it a minute and everything should become available to you.
(13) Pick a track that wouldn't play before and watch to see if the timer starts to move, followed by music! It is now time to do a little happy dance.
I know this is a far cry from figuring out what it takes to get songs that should match to actually do so, but that's a whole different ball of wax.

Thanks this was useful. I have been ripping my audiobooks and I was finding that they would get uploaded to iCloud in the process, which in itself was fine, but then iTunes would not let me change the media type to Audiobook, which is annoying as it effects how iTunes treats the media. Like showing you the skip back 10 seconds button.
The general outline here helped me work around the issue and change the media type before the media was re-uploaded to iCloud.
Sean

Songs that won't play

One song in a complete album that won't play, all others play, but this one says that it's not authorized to play on my computer and to enter password for apple id, which when done, says it is authorized to play on this computer and 2 others, but still won't play? What gives?

Hello there, c_costa.
The following Knowledge Base article provides some great steps for troubleshooting issues for repeated prompts for authorization from iTunes:
iTunes repeatedly prompts to authorize computer to play iTunes Store purchases
http://support.apple.com/kb/ts1389
Alternatively, if you are sure the same Apple ID purchased the content that's not playing, you can delete the song from your Mac and then download it again from your purchases:
How to delete content you've downloaded from the iTunes Store, App Store, iBooks Store, or Mac App Store
http://support.apple.com/kb/HT5772
then
Download past purchases
http://support.apple.com/kb/ht2519
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

Music files won't play in windows media player.

My music files won't play in windows media player. all of them have .wpl as the file name extention. Could that be the reason they will not play? Help!

Hi
Please find the link given below please run the Microsoft fix it. Also second might help you as well to resolve your issue.
Information about the Multimedia file types that Windows Media Player supports
Troubleshoot
Let us know how it goes!
"I work for HP."
****Click the (purple thumbs up icon in the lower right corner of a post) to say thanks****
****Please mark Accept As Solution if it solves your problem****
Regards
Manjunath

I can not STOP THE MUSIC that is currently playing.

I can not STOP THE MUSIC that is currently playing Looking for a music app or a way to let me stop the music that is playing. I have asked this over and over all over the internet and no one has an answer. I enjoy my music for a while but when it is time to STOP THE MUSIC I have found but one way - Turn off or power down the device. This is so annoying I have stopped playing and stopped purchasing any and all music of any type. If I can not find a way to do so I will remove all music from my devices until I may hear of how to STOP THE MUSIC. I have seen it is done on Android devices but no Apple devices. If there proves to never be a way to STOP THE MUSIC I will surely sell all 5 of my iPhones, iPads and iPad Minis and finally give up on Apple ever truly caring about their users.

Wwell, maybe it is just me. I have been using and have bought 7 Apple devices just over the past 3-5 years. Having supported, programmed, configured and taught college level courses for MS based and super computer hardware and software configurations for almost 20 years I am apparently ignorant of differential operations. Previously I had 5 choices on any hardware or software when playing anything like music, video, DVDs or anything similar. I had 'Play' 'Fast Forward' 'Fast Rewind' 'Pause' a n d 'STOP'. Perhaps Apple has found the STOP unnecessary but I thoro enjoyed knowing whatever I was playing had STOPped and could not continue unless I chose to go back to the program or equipment and chose any of the 5 choices except STOP again since I could not STOP a STOP. As I said perhaps I need to reconsider my choices and obvious ignorance. Thanks for all the help.

I recently updated my e-mail address with apple, but now it does not show all the "purchased" music that I purchased under my old e-mail address. How can I re-gain access to those hundreds of purchased songs?

I recently updated my e-mail address with apple, but now it does not show all the "purchased" music that I purchased under my old e-mail address. How can I re-gain access to those hundreds of purchased songs?

You are trying to find a loophole to circumvent a basic rule that prohibits the transfer of purchased content from one Apple ID to another.
Content tied to an Apple ID are bound to that Apple ID forever. You can not merge or trade accounts. Well, not (officially) anyway...

I have songs on my computer that won't play because they need to be authorized. The e-mail that popped up is long forgotten. Help!

I have songs on my computer that won't play because they need to be authorized. The e-mail that popped up is long forgotten. Help!

You can contact iTunes Customer Support on this issue. I had the same problem once & they were able to fix the problem for me. Contact them at [email protected] They will get back to you ASAP.

TS1859 I have a .mov file that won't play in QuickTime Player, MPEG Streamclip or in FCP but plays in VLC, how can I convert it so I can use it in FCP?

I have a .mov file that won't play in QuickTime Player, MPEG Streamclip or in FCP but plays in VLC, how can I convert it so I can use it in FCP?

hi
download perian from internet, it'll solve your issue.

Movie purchased in iTunes won't play. Audio is fine; video doesn't appear.

Movie purchased in iTunes won't play. Audio is fine; video doesn't appear.

Wormbog wrote:
I went back to iTunes but there's no option for me to re-download it.
Yes there is.
Go to the iTunes Store on your computer. Click the "Purchased" link about halfway down on the far right side. Click the "All" tab on top. The song is there. Re-download it.

Purchased music that won't play

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