Purchased music wont transfer to 1st gen ipod shuffle or click wheel ipod

I have read all the posts I can find about this problem and i cant find any solution. My 20 gig iPod wont accept any song that was purchased from the itunes music store and neither will my ipod shuffle 1st generation.
iTunes will display the message your ipod software is too old and I should upgrade. Well I cant. The upgrade button is grayed out so no joy there. This happens with both ipods. I have downloaded the ipod shuffle reset utility (old and the more recent one) and the old ipod reset utility says no firmware found. the new utility says cant get a responce from the ipod.
I erased the shuffle in Disk utility and still wont transfer purchased music.
I am using the most recent versions of quicktime and itunes and I am totally up to date with my apple upgrades.
One final thing. The software version and the serial number of my shuffle both say n/a in the summary tab in itunes.
I am very frustrated by this. I would have thought having a basically new apple computer would mean I would have no issues with this. Any one that can help will be a hero. Thanks
intel macbook Mac OS X (10.4.9)
intel macbook   Mac OS X (10.4.9)   totally updated software on the intel macbook

Exact same problem here,
can't update or restore - all greyed out.
Shuffle reset tool - says NO FIRMWARE
Robb

Similar Messages

  • Sad faced Ipod error message (click wheel ipod classic)

    I've had the sad faced ipod error message with my ipod before and forcing into disk mode has always solved it before.
    It's not showing up in itunes or my computer when I connect it to my laptop.
    I have tried forcing it into disk mode time and time again and about one time out 40 it will go into disk mode. The problem comes when I then plug into the computer to restore it. It will start telling me do not disconnect then give me the error message of a battery with little power left.
    It is definatly charged because I have been trying to get it into disk mode all day and on the occasions I've managed to get there it will tell me i have 3quarters or so battery remaining. However when I am plugging it into the docking station it isnt coming up to say its charging it just goes over and over with the apple logo then the sad faced ipod message.
    I have tried 4 different usb cables and 2 different chargers.
    Its driving me mad and any help would be greatly appreciated. I dont want my ipod to be dead.

    I have been using that page, I was hoping that as id managed to get it into disk mode a few times that it might not be a harware issue.
    Its about 2 years out of warrenty so a service will probably cost the same as a new one

  • Purchase music wont transfer to itunes

    im having an issue where music that i purchase from my iphone wont store into itunes.  therefore i can't put it onto my ipod.

    Hello SuteraJem
    Ensure that you have authorized your iTunes with your Apple ID and then check out the article below to get the purchases that you have made from your iPhone. Check in the iTunes Store and there will be a Purchases section to the right hand side of the screen and then you can see everything that you have purchased with that Apple ID.
    Downloading past purchases from the iTunes Store, App Store, and iBooks Store
    http://support.apple.com/kb/ht2519
    Regards,
    -Norm G.

  • How do I keep the music from my old 1st gen mini and put it on my new ipod touch without loosing it. the computer I used to load the mini was stolen quite some time ago????

    How do I keep my music from my old 1st gen ipod mini when the computer that I originally loaded it with was stolen more than 5 years ago and transfer all the music onto my new ipod touch? My fear has always been that plugging my mini into another computer and attempting to download more music onto it or take what's on there off will end up erasing all of it because of file sharing regs. I would really prefer not to have to repurchase several hundred dollars of music as many of the original cd's that I used to download have been either lost or damaged over the years. Is there anything I can do????

    See:
    Recovering your iTunes library from your iPod or iOS device: Apple Support Communities

  • ITunes and Genius, purchased music wont play now

    after installing iTunes Genius, my purchased music wont play now. it gets skipped over in normal play mode. the box next to selection has the "check". album artwork still shows up when song is highlighted.

    Check these out:
    Songs That Skip On iPod
    iPod Does Not Play Content from iTunes Music Store
    I hope this helps!

  • Help! My music wont transfer

    I just scrubbed my hard drive and now all my music wont transfer when I put it on my new hard drive! what should i do
    Btw i had about 150 and now i only have 24!

    I have the same problem and my ipod touch has most of my movies and my new PC doesn't have it I also did a transfer too and it still didn't go.  I spoke with a representative and it didn't help.  We thought it went through but it didn't.  Did you get any answers?  Do I need to contact someone else to get my info?

  • HT203167 A movie I purchased in the iTunes store is missing. It isn't hidden and doesn't show up in search. I've followed support steps.  Where is it and how do I find it?  I believe I originally purchased the film on my 1st Gen AppleTV.

    A movie I purchased in the iTunes store is missing. It isn't hidden and doesn't show up in search. I've followed support steps.  Where is it and how do I find it?  I believe I originally purchased the film on my 1st Gen AppleTV...other movies show up. Help.

    It was Love Actually. It's been in my library a few years but is now missing. It's odd...it isn't even in the iTunes Store anymore. I think there is a rights issue because a message appeared in the store saying it wasn't available at this time in the U. S. store. Still, if I bought it years ago it should be in my library or I should get a refund....

  • How to unlock iphone 1st gen and it be like an ipod touch

    how to unlock iphone 1st gen and it be like an ipod touch

    To activate your phone, you need a SIM card from the carrier to whom it's locked.  The SIM needn't be active, but it needs to be present, nonetheless. 
    There's no way around this step.

  • For the iPod nano 1st gen replacement program what generation of iPod nano will it be replaced with?

    For the iPod nano 1st gen replacement program what generation of iPod nano will it be replaced with?

    8GB. Nice little unit when used by itself. BUT don't even think about connecting to any docks or other third party interfaces 'cause IT AIN"T GONNA WORK RIGHT!
    Both of my Pioneer car stereos have the same problem with both of my 6th generation iPod Nanos:
    The first time you connect the iPod, the radio recognizes the it and works. BUT THE NEXT TIME YOU TURN THE RADIO ON THE DISPLAY FREEZES. The only way to get it working is to disconnect the dock connector from the iPod and reconnect it. THIS ***** AND IS NOT THE WAY THESE UNITS BEHAVED WITH MY 1ST GENERATION NANO. Both of my new 6th generation ipods have been restored (several times) and have the latest firmware which, as of this writing is 1.2 and still the problem persists.
    My two Pioneer car stereos that don't work right with the iPod Nano 6th generation:
    Pioneer DEH-P4900iB
    CD-i200 iPod cable for above
    Scion XB iPod enabled head unit T1808
    I've made an AppleCare adviser aware of the problem but I doubt that this information will ever make it to engineering so I don't have much hope that this will ever be fixed.
    I would suggest that all 6th generation Nano users check it's compatibility with any third party interfaces they have and report their findings on this discussion board. Perhaps we can get Apple to FIX THIS SERIOUS PROBLEM.
    Apple are you listening??

  • "Music Videos" under "Music" header on my 1st gen Apple TV menu is missing.

    I no longer seem to have "Music Videos" under the "Music" header on my 1st gen Apple TV menu. This occurred about a month ago now (early October). Does anyone know why? I have worked with Apple Support and I have reset my device to factory settings to no avail...
    I actually used this menu option often but I might have been the only person who did since I cannot find any information on it nor does anyone seem to know it even existed:)... I am more curious to find out what has happended now than expecting a fix for it.
    I have had a rough couple months with my Apple products actually...:(
    Thanks for taking the time to review.
    Regards,
    Roger Delorme.

    Having the same issues.....I have two 1st Gen Apple TVs and neither are showing on the Remote App on any of my devices as of Dec 24th.  Everything is connected to the same network, have most recent updates to Remote App, software of devices, itunes.  Rebooted router, computer, apple tvs....deleted the app, reinstalled...turned off wifi and homesharing, then turned back on and the Remote App will only find my itunes library and not the Apple TVs.  Any help would be appreciated.

  • HT1386 My purchased music wont play on the iphone

    My purchased music wont play on the phone even after syncing it with itunes. Only the music that I loaded into itunes from CD will play on the phone. I've tried everything to sync and reload the phone library!!! Now what?

    Consider yourself lucky!  I have been unable to disable music on my iphone. Let's trade phones!

  • How do i get the music from my click wheel ipod into my itunes

    How do i get the music from my click wheel ipod into my itunes library.

    You cannot transfer song files from iPod to computer using iTunes, except for songs purchased from the iTunes Store. However, there are third-party methods and utilities that can transfer from iPod to computer.  If you do a Google search on something like "ipod transfer," you should get some links.
    Once the song files are on your computer, you can add them to your iTunes library.

  • Strange display when charging Gen. 4 Click-wheel iPod

    This just began to happen. I'm original owner of my gen. 4 click-wheel iPod.
    When I connect my iPod to my iMac to charge battery and update songs all works as usual until it is connected for an hour or so. They the display on the iPod shows a battery icon that looks as if it is 1/3 charged and a ! . What does the battery symbol and ! mean?
    When I plug the ipod into a wall socket (Using the Apple connector and AC adapter that came with the ipod) it seems to charge just fine.
    Any ideas? Thank you.

    I just had a power supply go dead on my iMac G5. See the thread here http://discussions.apple.com/thread.jspa?threadID=1360445&tstart=0
    I did also replace the internal back up battery inside myself. But once the Apple tech replaced the internal power supply (see above link) now my iPod charges just like new.

  • 4th gen click-wheel iPod not syncing

    I have a 40GB 4th Gen click-wheel iPod that although works fine will not sync with my iTunes. I have done all normal troubleshooting items (5R's, restored factory settings, etc.). I am running it on an HP computer and have all software versions up-to-date. Specifically when I place the iPod into the docking station the connection begins, but then a loud whirring occurs and then the "Do Not Connect" message does not go away and I can't eject it. I have no warranty on the unit anymore and need to know if there is a fix or should I just take it to Apple store for troubleshooting.

    Its a problem with iTunes 7. Many people are experiencing the same problems.
    Here are just a couple examples:
    http://discussions.apple.com/message.jspa?messageID=3403194
    http://discussions.apple.com/thread.jspa?threadID=705735&tstart=0

  • Trying to synch music files to an ipod shuffle.  Have restored ipod but still can't synch because some file is not found,

    Trying to synch music files to an ipod shuffle.  Have restored ipod but still get message that there is no file found.  Help,please?

    Recover media from iPod
    See this post from forum regular Zevoneer for options on moving your iPod data back to your computer.
    tt2

Maybe you are looking for