Purchased my subscription yesterday but it is not working

I purchased the subscription to export pdf yesterday and the purchase is shown on my credit card but the purchase is not showing up under my subscriptions in my adobe account.

Hi tbak3r,
The subscription can take a little while to process on this end. But you say that the charge has appeared on your card, so it sounds like things are moving along. Did you receive an email from Adobe in regards to the subscription? Check your junk mail folder if you don't see it in your main inbox. You'll need to follow a link in that email to verify your subscription.
Please let me know how it goes.
Best,
Sara

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