Purchased new 5c but when i used the cloud backup it did not backup all my songs or pictures
Purchased new iphone 5c but when I used the cloud backup to transfer my data it did not transfer all my pictures or music. Only items I had purchased and pictures from August.
Apple IDs do not go out of existence. All purchases are PERMANENTLY associated with whatever ID was used for the purchase. Go here to investigate.
Similar Messages
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In my first iPhone 5, the speaker didn't work and people could not hear me on Speaker phone when I used it. When I used the video recording it did not record sound at all only a hissing/static sound, no voice. I wished for a software fix. I did a hard reset, nothing. I did a full restore to factory settings not putting my backup on and the problem persisted.
i have been provided with this info
You can find troubleshooting tips, how-to articles, and moderated
> > discussion forums on our support website:
> >
> > www.apple.com/support
> >
> > iPhone: Basic troubleshooting
> > http://support.apple.com/kb/HT1737
> >
I did every step in the link that i have been provided with (thank you), but I’m
still experiencing the same issue. My experience with Apple has been
excellent and this has been the first time I have experienced something
like this with an Apple product. I hope we can find a quick solution.
In order to get the iPhone 5 as soon as it launched (being a major fan of
Apple products!), I purchased my iPhone 5 from the UK through a friend of
mine who lives there.
My question is: can I have the faulty device replaced within Saudi by one
of the official resellers here (we have 3: STC, Mobily and Zain)? I want to
avoid the disruption, complication and expense of sending it back to the
UK.
Could you advise whether this is possible or not, and if not how should I
go about having the device replaced?
Thank you in advance for your cooperation.Nice try! Take a hike.
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I just got a brand new iPhone 4S on a contract from my local Three store. When I used the cloud restore to put the data from my old 3GS onto the device, it's prompting me for an Apple ID login with an email address (hotmail) that isn't mine! My old phone has NEVER had any Apple ID other than mine log into it, and the new one's a sealed box that I've opened and set up from scratch. Can anyone please explain this? I'm worried there's some kind of problem with my iCloud data being mixed with someone else's or something... Since I logged in with my own ID, it's downloaded the data perfectly fine, but I just got the Apple ID prompt again a moment ago with this same hotmail address in it... I'd be very grateful for any explanation!
In iTunes on your computer, select the Purchased section under STORE in the left column. Click on the first track and choose "Get Info" from the "File" menu.
In the "Summary" tab you'll see details of the purchaser of the track. Click Next to go through all your purchased music one by one until you find the ones you need to get rid of.
Unfortunately, there are no smart playlist rules that can filter tracks by the purchaser that I know of. -
When I open iPhoto 9.2.1 it says that my library needs to be upgraded but when I upgrade the library I am trying to open (33 GB worth of pictures from 2006) the new application says it cannot read the files and how to find them on the system to reimport?! and then I'd like to erase the original files since the space requirement is huge!!!! Why is upgrading software iPhoto such a pain. I've gotta get a presentation done and all I get for my money is roadblock!!!
hello, it sounds like the library is damaged.
Download iPhoto Library Manager and use its rebuild function. This will create a new library based on data in the albumdata.xml file. Not everything will be brought over - no slideshows, books or calendars, for instance - but it should get all your albums and keywords back.
Because this process creates an entirely new library and leaves your old one untouched, it is non-destructive, and if you're not happy with the results you can simply return to your old one. -
hi, i bought a irig to connect my guitar on my macbook pro 2012, but when i use the irig in my mac, it doesnt recognize, so i cant choose it on preferences of sound, what can i do? (the sound of my guitar goes by IRIG but I can not hear due to feedback and when I try to record another track on the garageband, the sounds recorded on the new track is catching the sound of another track recorded)
Turn the internal mic level off. Use headphones as monitors.
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I have an apple ID which I use to sign into icloud for my iPad and iPhone.But when I use the same ID for setting up iCloud on my Macbook it says INCORRECT ID or password, try again. I tried changing my passwords several times but it does not work for the macbook.
You will have to provide the correct password to delete the existing account, if you have tried but are not getting the password reset email, contact Apple for assistance by going to https://expresslane.apple.com, then click More Products and Services>Apple ID>Other Apple ID Topics>Lost or forgotten Apple ID password.
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i created a new itunes, but when i add the music i added it from my external hard drive by accident, so when i disconnect it and wish to play music without having it connected, obviously it asks me to located my songs, i dont want to locate each song and i dont want to have to add all my music again, is there anyway of changing the location to a new folder all at once? for example, if it is my computer/harddrive/music/.... can i change it to mydocuments/musis/...
and having the exact same music folder so all the further directions are accurate?
thanks
please i need helppass the music on your external hard drive to the computer then drag the to Itunes
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I hit Forget Network and now cannot get back onto my wireless home network. All of my other computers and iphones are fine. How do I get the network back? It shows in my list of networks but when I use the password and try to join it says not connected.
See if the iPad will accept the password after you restart it. It's worth a try.
Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
You could also try a reset as well.
Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. -
when I try and open a tab that is the same as the page I'm currently on it closes it self. Not when I type the full address, but when I use the arrow keys to select the url and press enter. I just don't like typing in the same address 5 times, when the older Firefox worked.
Hi
AutoPunch enabled? Command click in the bottom half of the Bar Ruler to turn it off
CCT -
I used my husband's email for my apple ID. I just got him a new ipad but can't use the email to register. If I change my ID now, will that email be available for him on his ipad?
Hey LamFY,
Thanks for the question. The short answer is Yes. Once you change your Apple ID primary email address, the previous email address will be freed up for use with another account:
Apple ID: Changing your Apple ID
http://support.apple.com/kb/ht5621
Be sure to follow all of the steps in this resource, most importantly the first step of signing out of all Apple features and services.
Thanks,
Matt M. -
every time I try to use internet, the application(firefox/safari/chrome) stop working but when I use the modem on windows it works great. whats the problem?
I just spoke with Tesco technical support (having been transferred to them by Clubcard support), who told me that the problems people are experiencing when visiting the Tesco site via Safari aren't currently being addressed because "not enough people have called to complain about it".
I asked what percentage of people he thought might make the effort to call instead of just giving up. He replied that he would be one of those who just gave up.
So it would seem that if we would like the problem to be resolved, we each need to take a few moments to CALL TESCO and ensure our complaint is logged by the technical support team.
Every voice helps -
Replaced my hardrive with new one. but when i turn the computer on, the hardrive doesnt show. pls help
Before installing a new drive - it is generally better to install it in a external usb enclosure and connect it to your Macbook so you can format/erase the new drive and make an exact clone of the drive you wish to install, unless you plan on doing a clean install.
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I have restored my i phone 4 and trying to restore from the back, but it is asking for the password, but when I entered the Itunes password it is not accepting it, how can I restore the password?
Hello hskod,
Thank you for using Apple Support Communities.
For more information, take a look at:
iOS: Troubleshooting encrypted backups
http://support.apple.com/kb/TS5162
You can keep trying to restore the device from backup until you remember the password. If you're having trouble, try:
Leaving the password field blank
Your Apple ID password
Your computer account password, if you have one
Email passwords you may have used
Your Wi-Fi network password
Website passwords you may have used
A password for hard-disk encryption software, if you use it
Have a nice day,
Mario -
I already install Bootcamp 5 on my Macbook Pro MD101 (Mid 2012) but when I plug the USB, my Mac can not recognize the USB, also any storage device. Pls help !!! I am using Window 7
I ran an Apple Hardware Test, says ''No trouble found'.
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I am trying to purchase basic lightroom software (desktop stand alone), but am confsed by the cloud, which I do not really want. My aim is developing RAW from my camera.
The standalone version doesn't use Creative Cloud features, so if you don't want the cloud just get the standalone version.
Note that if you want to sync your Lightroom desktop images to Lightroom on an iPad or iPhone (or the Android versions coming later), then a Creative Cloud subscription would be required.
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