Purchased new music, but unable to download

I just installed new itunes 7.0. I downloaded some tv shows no problem. I just bought some new music through Itunes, and I get an error message when the music begins to download: "Please check that the connection to the network is active and try again." Itunes is connecting fine, so what network is it talking about?

Hey thegigstar,
This message is refering to your computer network, the connection to the Internet. There is most likely a firewall application running on the computer denying iTunes access to the Internet.
This article shows howto enable iTunes in the Windows firewall: http://docs.info.apple.com/article.html?artnum=304082
If that article does not work and reconfiguring/disabling other security/firewall software does not resolve the issue. Goto Help inside of iTunes> Run diagnostics> Network Diagnostics and paste the results here.
Jason

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I try to go on itunes to purchase new music but everytime i try and search for an artist itkicks me off my search engine and nothing happens....almost like im denied access to buy music.....help!

i access my itunes account and try to search for new music to purchase and everytime i try (even with money in my account) im kicked off the search engine....almost like im denied access to purchase music.....help!

your itunes may be freezing, you can close and re-open it?
If the problem persist, you can try deleting itunes and re-installing it to fix any problems it may have

Purchased new ipad tonight unable to download app

I purchased a new ipad air 2 tonight. Tried to download app, was told that it failed and am unable to proceed further

Hello Joe,
If you have not been able to install an app from the App Store, I would quit the running app first:
iOS: Force an app to close
Double-click the Home button.
Swipe left or right until you have located the app you wish to close.
Swipe the app up to close it.
When you have done that restart the device and test the issue again:
iOS: Turning off and on (restarting) and resetting
If that does not resolve the issue, would you mind elaborating with the exact message you are getting when you try?
Thank you for using Apple Support Communities.
Regards,
Sterling

Purchased new music today but unable to sync to my nano ipod

Purchased new music from Itunes today but unable to sync to ipod nano - help!

Hi sonyndev,
Welcome to the Support Communities!
The articles below may be able to help you with this issue.
Click on the links to see more details and screenshots.
Apple - Support - iOS Apps - iMovie
http://www.apple.com/support/ios/imovie/
iMovie Help: Get answers fast
http://help.apple.com/imovie/ipad/1.4/index.html
Send a project or trailer to iTunes
If you’re not in projects view, tap the My Projects button in the upper-left corner above the viewer.
Scroll to center the project or trailer you want to share.
Tap the Share button at the bottom of the screen, then tap iTunes; tap OK when iMovie indicates that export is complete.
Connect your device to your computer, then open iTunes on your computer.After a moment, your device appears in iTunes, below Devices on the left.
Select the device, then click Apps at the top of the iTunes window.
Select iMovie in the Apps list below File Sharing (you may need to scroll to see it).
In the iMovie Documents pane, select the file you just shared, then click the “Save to” button; save the file to your computer in a place where you can find it easily.You can also save the file by dragging it to the desired location on your computer.
Disconnect the device from your computer.
Cheers,
- Judy

HT4436 I have now downloaded all of my CD's to my itunes library and have since only purchased new music using itunes Store. This itunes library is stored on an old Dell Desktop that I am getting ready to replace with an iMac; how can I move the music? 8

I have now downloaded all of my CD's to my itunes library and have since only purchased new music using itunes Store. This itunes library is stored on an old Dell Desktop that I am getting ready to replace with an iMac; how can I move the music? 86GB
Is the music I downloaded from my CD's already in the iCloud or only the music I purchased on itunes?

This might help: http://www.macworld.com/article/1146958/move_itunes_windows_mac.html.

Hi have just purchased iphone 4s . my itunes on my mac is currently 10.4 . 10.5 is needed for the new iphone but when i download it and click on install the itunes about still says 10.4 . have tried to update through itunes but it says there is no softwar

hi have just purchased iphone 4s . my itunes on my mac is currently 10.4 . 10.5 is needed for the new iphone but when i download it and click on install the itunes about still says 10.4 . have tried to update through itunes but it says there is no software available for me . please help . mr frustrated

If your computer is running an OS X prior to Snow Leopard 10.6,
the answer (if it is an Intel-based Mac; not old PowerPC model)
would be to buy the retail Snow Leopard 10.6 DVD from Apple
for about $20, and install it. Then update that to 10.6.8 by using
the installed Snow Leopard online to get Combo Update v1.1 for
Snow Leopard 10.6.8. After that is installed & updated, run the
system's Software Update again, to see what else is available to
that system.
Later systems can then be looked into at Mac App Store, once
the computer is running Snow Leopard 10.6.8.
And if your computer is a Power PC (G4/G5, etc) and has no
Core2Duo kind of CPU -- See "About this Mac" in apple menu
to disclose the general info about your Mac. Also you can see
even more by clicking on "More Info" when looking in there...
If it isn't an Intel-based Mac, it can't run a system past 10.5.8.
Hopefully this helps.
Good luck & happy computing!

I'm trying to sync my Iphone to get some new music but getting error message 'itunes was unable to load data class info'. How do I fix it (my husband's 2 devices work fine on the PC)

I'm trying to sync my Iphone to get some new music but getting error message 'itunes was unable to load data class info'. How do I fix it (my husband's 2 devices work fine on the PC). It's driving me mental and has stopped me putting anything new on for months. Help!!!

http://support.apple.com/kb/TS2690

HT1349 Hi all,I have just purchased new iphone but have difficulty in completing the itunes download with message : problem with Windows installer package. A program run as part of the setup did not finish as expected.

Hi all,I have just purchased new iphone but have difficulty in completing the itunes download with message : problem with Windows installer package. A program run as part of the setup did not finish as expected.
Would appreciate help...its driving me up the wall!!

Perhaps let's first try updating your Apple Software Update.
Launch Apple Software Update ("Start > All Programs > Apple Software Update"). Does it launch and offer you a newer version of Apple Software Update? If so, choose to install just that update to Apple Software Update. (Deselect any other software offered at the same time.)
If the ASU update goes through okay, try another iTunes install. Does it go through without the errors this time?

Ive already purchased the music, but then halfway through the download it comes up with error 50, what do i do?

ive already purchased the music, but then halfway through the download it comes up with error 50, what do i do?

I'm guessing this is a problem unique to me as there have been no replies at all... Thanks a bunch folks

I am trying to download UCbrowser which is fine on my iPhone 5C but unable to download on my iPad2, It shows on cloud but I couldn't download, I tried to change date but still no go, It says "you've already purchased this so this will be downloaded now"

I am trying to download UCbrowser which is fine on my iPhone 5C but unable to download on my iPad2, It shows on cloud but I couldn't download, I tried to change date but still no go, It says "you've already purchased this so this will be downloaded now" but never downloads

Close the App Store app, reset your iPad and then try again.
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Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up.

I purchased standard XI but need the download - new laptop doesn't have a disk drive. Can someone please send me a link to download so I can activate with my serial #?

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Premiere Elements: 13 |12 | 11, 10 | 9, 8, 7
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7
Lightroom: 5.7.1| 5 | 4 | 3 | 2.7(win),2.7(mac)
Captivate: 8 | 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.window using the Lightroom 3 link to see those 'Important Instructions'.

HT201304 Game of Thrones Ascent Game - Gold purchased but unable to download it!

#32529 Gold has been purchased but unable to download
I purchased gold but have not yet received it!
I keep getting the error message attached.
I have updated my OS, updated the game & even reloaded it! The developer website recommended I contact Apple instead!
Please help me!!!!
Thanks

0839566002 wrote:
I purchased gold but have not yet received it! I keep getting the error message attached.
I have updated my OS, updated the game & even reloaded it! The developer website recommended I contact Apple instead!
To Contact iTunes Customer Service and request assistance
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Make sure you authorize your new computer and deauthorize your dead computer.
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Purchased new music, but unable to download

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