Purchased online number is not working

I recently renewed a year subscription to my online number, but when I make calls the number is not showing up. It is showing up an either an unknown number or a 661 number. Also, I cannot receive calls either. This is extremely frustrating because I am from the USA, but I am currently living in another country and this is my sole communication to my family and friends in America. Can someone please assist me in alleviating this problem. Is there someone I can personally talk with from Skype over the phone, rather than this message board?

https ://www. youtube.com/watch?v=DKOvSHO6DZM A video of the challenge.

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Our online number is not working when trying to ca...

Hej
Our online number is not working when trying to call from Telia mobile phones in denmark. I have checked with Telia in Denmark and they tell us that the problem is a "prefix" that is set wrong from SKYPE's side?
Could someone at skype please help get this fixed, as some of our customers can not call us.
Br.
Søren

Hi,
I have the pretty same problem: cannot receive calls from skype (internet) on my cell phone. I went to Telenor, but they said it has something to do with skype, not with them.
Skype staff !!! Help !

Skype Online Number is not working!!!!!!

Hello,
I've recently renewed my online number subscription and none of my friends of family can get hold of me. I'm really disappointed! My skype number is +1[edited for privacy]. This number does not work at all - can you please advise me asap - is it possible to change this number?
My purchase details are as follows:
Skype Name: afrikaallen
Product name: Online Number, 3 month subscription [edited for privacy]
Total amount: GBP11.50
Transaction date: Oct 24, 2012
Order number: [removed for privacy]
Order status: Delivered
I'm really dissatisfied!!
Hope this can be resolved soon.
Thanks,
A.M

Does anyone know how to complain to Skype? I paid $30 for a Skype number, which has never worked. Everytime people call me they are directed to a voice mail. And it's not because my Skype is not turned on. It is!! Just to make sure that the problem was not at the end of my callers, I did a little experiement and called my Skype number (after turning on the iphone skype app), but got the same result as others -- a voice mail recording. It is very frustrating because there is no recourse. Skype is taking us for a ride. It's a scam.

My Online number is not working

My online number is not displayed on my clients phone based in USA. I have tried calling on my mobile and a +4044, +3444.... numbers are displayed.
This is really rediculus as you have already charged me for the service

Pikartz wrote:
My online number is not displayed on my clients phone based in USA. I have tried calling on my mobile and a +4044, +3444.... numbers are displayed.
You didn't mention which country your Online Number was from. Not all of Skype's Online Numbers can be used for Caller ID. If it is from a country where its use as Caller ID is permitted (Chile, Denmark, Estonia, Hong Kong, Poland, Sweden, the UK and the US), you can set that up here on the Skype web site. Click on the Account link at the top of this page, then log in with your Skype account name and password. Once you get in, you should see Caller ID Settings along with a link to change that.
Even if you have your Caller ID number properly set in your Skype account, there are instances where that number won't show up on the phones you call. This is usually related to how the calls are patched into the telephone network, and would be beyond the control of Skype.
Patrick
Location/Ubicacion: Arizona USA
Time Zone/Hora Local: UTC/GMT -7
If this message has adequately addressed your issue, please click on the “Accept as Solution” button. If you found a post useful then please "Give Kudos" at the bottom of my post, so that this information can benefit others.
Si esto mensaje le ha ayudado, por favor haga clic en "Aceptar como solución". Si encuentra un mensaje útil, por favor "Da Kudos" al final del mensaje, por lo que esta información puede beneficiar a otros.
I am not a Skype employee. No soy un empleado de Skype.

My new online number does not work. it is always b...

Hello. I just purchased a skype online number today for the usa. paid and complete. however, when you dial it from the usa (or anywhere) you get a constant busy signal. why? how to make the on-line number work? this happens whether i am online or 'offline' skype status. thank you. harlowru

An Online Number is to receive calls. To make calls you need Credits or a subscription.
Please note: I do not respond to requests for help via Private Message.

Online number still not working

I have an online number, but it doesnt work. (engaged noise when rung)
1st - i did all the things listed in the 'help' section regarding this problem-
didnt work
2nd - went on live chat and he told me to do the same thing and some other stuff.
Still didnt work, so he referred my case to main office and said someone would be in touch to fix it. This was last week and i still havent heard anything!
I need to use this number ASAP! Can someone please fix it?
My account is ' infinitywebsitestudio '
Thank you!

Hi Norman,
Same thing with me...
I was receiving the skype emails giving updates on the issue about the Online numbers in Brazil.
Then, I got an email on June 30 saying that we could try to keep the same number, but skype was opening a new line and my subscription would be transfered to that number. And also, I would be getting 2 additional months free for the inconvenience... The email was very confusing and there were no clear instructions on how to proceed. It is copied below:
"As you know, on May 4, Transit Telecom unilaterally decided to terminate its relationship withSkype...
We realize that you may prefer to keep the previous Skype Online Number you had through Transit Tele...
Well, what happened was that I got a new number and both (the old and the new) have been showing as active in my account. My subscription (recently renewed for 1 year) is linked to my old number, that does not work (always busy).
The new number, opened on the day that I have received the email above, has worked fine ever since, but is going to expire in 10 days and there is no indication that my subscription will be transfered from the old (not working) number to the new number (good one) when it expires...
I will not buy an extension for the new number since I've already gotten it for the old one... I just need my subscription linked to a number that actually works, which ever number it is...
Oh, and I tried changing the privacy settings to allow receiving calls from anyone... Didn't work !
I am looking forward to hearing back from you hopefully with a solution.
Thank you !

My Skype Online Number is not working

Bought a skype online number in UK last week, it works fine for two days then that's it, now it is telling callers " the person you are trying to reach is not available leave a message after the tone". Is this some kind of fraud or what. I tried calling the number while I am sitting in front of the PC sign on, still no show. I am highly disappointed, because the purpose of the number has been defeated. Skype is a bloody joke. May be I should just stick with the free services.

See this thread: http://community.skype.com/t5/Online-Number/Fact-Online-Numbers-Are-Broken/td-p/774814
In short, "yes it is some kind of fraud". If you paid with a credit card I suggest you file a dispute with the credit card company to get a refund, because trying to get a refund issued by Skype personnel for a service you paid for that they fail to provide is like pulling teeth. Since the only people you can actually contact are tech support folks in the Philippines who have no access to any of Skype's servers or cash flow, it's actually like trying to pull teeth from someone who doesn't even have any teeth.

OnLine Number Ordering Not Working

Wanting to purchase a Skype Online Number, but after selecting Country (USA), and State (FL), area code drop-down list does not populate. I've tried using a different State, and same thing happens. FIX?

I am having the same problem here in Baja, MX. What the hell is going on? Anyone know?

Online number is not working

Hi, I recently bought a 02081 London online number in Skype but for two days it has been the same problem. When I call the number it says there is a high demand for this number, try later. What can I do to fix this since I am expecting calls on this new number Adeel

Have you tried this.
First check that your privacy settings are set to ''Allow calls from anyone''.
Then change them to "Allow SkypeIn calls from Only people from my Contacts List".
Save and wait for 5 minutes.
Log out from your Skype account and log back in.
Change settings back to "Allow calls from Anyone".
Save and wait for 5 minutes.
Log out from your Skype account and log back in.
If you found a post useful, please give Kudos. If it helped to fix your issue, mark it as a solution to help others.
Thank You!

Online number reactivating not working

Hi,
My Online number is expired and I try to reactivate but Im only getting white page with the word ARRAY on it. What could be the problem?

Come on Skype. Fix this now! It's been going on for over a week. Customers are contacting me via mail saying they can't contact me on my online number.

Purchased online number not working

I just prchased an online # and when I try to call it from my telephone it is answered but not by me. It would seem that the number is in use by someone else.

I also have purchased online number (last week) when it is called - one gets a busy signale.
There are a number of us experiencing this... have no idea how to contact anyone at SKYPE, cant find anything on the site other than this foorum... a little annoying!
If you find a rep, I'd love to know how to contact them. - thank you!

I have purchased Production Premium CS4 Educational Version. Its serial number is not working. Please help...

I have purchased Production Premium CS4 Educational Version. Its serial number is not working. Please help...

If you recently purchased this then it is not likely to be a valid sale/purchase. Adobe does not sell older versions of their products and no one but Adobe provides student/teacher licensing. If you purchased this some time years ago and it is only recently that you find you are not able to reactivate it with the original serial number you can try contacting Adobe Support thru chat and see if they will be willing to work with you to resolve this.
For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat option...
Serial number and activation chat support (non-CC)
http://helpx.adobe.com/x-productkb/global/service1.html ( http://adobe.ly/1aYjbSC )

I purchased Adobe photoshop elements II and Adobe premiere elements II. They are both on one disc. My computer crasded and I had to reload Windows. I only have one serial number and it only works with photoshop II. The same serial number will not work for

I purchased Adobe photoshop elements II and Adobe premiere elements II. They are both on one disc. My computer crasded and I had to reload Windows. I only have one serial number and it only works with photoshop II. The same serial number will not work for Premiere. I dont have any other serial numbers. What do I do???

Static_Unit
I am getting a bit concerned about what is happening in your situation. Yesterday you posted your question in at least two different forums, one of them being here in the Premiere Elements Forum.
Don't Have Serial Number for Premiere, Only Photoshop?
Wherever you posted, the reply was to contact Adobe via its Adobe Chat. It is the only one who can sort out this matter for you.
In the thread cited above I offered to help you with the difficulties that you were having visualizing the Adobe Chat in its web page. I was waiting for your follow up on that in the above thread. Instead, I find your same question in a new Adobe Premiere Elements Forum thread this afternoon with no refer the prior threads or prior recommendations given you.
I will also mention again...when you buy the Photoshop Elements and Premiere Elements bundled in one packaging and with installation files for each on the same installation disc, each program has its own serial number. The Photoshop Elements serial number does not work for Premiere Elements and vice versa. The serial numbers are on labels on a box which houses the installation disc envelope(s). So, if you purchased both programs and found the Photoshop Elements serial number, then the Premiere Elements serial number should be in a label right underneath the label with the serial number for Photoshop Elements. I recall writing this in your yesterday's thread on this matter.
The moderator will no doubt be along shortly to close or delete this thread. So, just in case, please bookmark your yesterday's thread cited above so that we can continue this communication which is trying to help you.
Thanks.
ATR

Purchased adobe acrobat x serial number does not work after two computers i need it put on a third computer help

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Also, you can only use it on two computers if they belong to the same person, are used only by that one person, and are not used at the same time. To install on two computers for two people needs two licenses. Adobe sell volume licenses, but do not sell an "all the computers in the office" license.

Serial number does not work

i purchased CS2 online from amazon ... the serial number did not work... I then went to live chat and they guided me to a new number..
it does not work either... what can i do?????

Is it possible you had a previous install or demo on your disk?
In that case, try deleting these files:
/Library/Receipts/Shake4.1.pkg
/Library/Application Support/ProApps/Shake System ID
Then repair disk permissions using this:
/Applications/Utilities/Disk Utility
and try again.

Purchased online number is not working

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