Purchased OS X but it is not downloading on my machine.
I purchased OS X from appstore
The icon places itself on the dock
But there is not progress with the download
I have cancelled the download and went pack to appstore to install
again, the programme is not downloaded
Any advice?
I have 2 Apple Macs, a Mac book purchased 2007 and a Mac pro G5 build year 2006 both running Leopard last year upgraded to Snow Leopard.
Due to various reasons I didn't get organised to upgrade to v10.7 (Lion) until early July but I noticed the next version was about to be released and I could upgrade from v10.6 (Snow Leopard) to v10.8 (Mountain Lion) so ok I can skip Lion.
I now find Mountain Lion will not run on either of my computers Apple tech support said sorry the architecture was changed around 2008 (no publicity about that) but I could upgrade to v10.7 (Lion) and still get some improvement.
My problem is could not find where to purchase Lion which is only available as a download, it had been replaced by Mountain Lion. When I Contacted Apple sales they informed me that lion is no longer available, advised me upgrade my computers!!
why can't I get Lion it was until mid July ?
Older Software released prior to Jan 1,1998 in the US and worldwide is available
Not happy
Richard Thomson
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Hello Mistaman
Check your purchase history to download previous purchases. Also you can check on your computer in your iTunes folder to see if the purchase has been downloaded. If you find it there you should be able to double click it and it should open in iTunes.
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Thanks for using Apple Support Communities.
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Message was edited by: Carolyn -
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If you haven't received the item then try the 'report a problem' page to contact iTunes Support (these are user-to-user forums) : http://reportaproblem.apple.com
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Welcome to the Apple Community.
You can re-download content purchased from the iBook store (availability varies depending on location) using the purchased option from the Quick Links section in the top right corner of the iTunes homepage in your iTunes application on your computer.
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Hi there Cedric!
I have an article here for you that I believe will help you out with this issue by reporting it to iTunes. That article can be found right here:
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http://support.apple.com/kb/HT1933
Thanks for being a part of the Apple Support Communities!
Regards,
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