Purchased Pages 09 yesterday. It shows up in my iTunes purchase history, but is not in my App Store list of purchased apps. It was purchased and downloaded to my 13 macbook. I want to install it on my iMac, but can't do so until I see it in App Store.
I purchased Pages 09 through the App Store on June 22 from my Macbook. It downloaded and installed, but is not in my list of AppStore purchases. I need it to show up in my App Store purchase history, so that I may download and install to my iMac where I do more of my work when at home. THe app does not show up in App Store purchase history on either machine, however it does show up as purchased under my iTunes account. Yes, I could probably just copy the application from one machine to the other, but if it doesn't show up as an App Store purchase I won't receive any product updates.
Should I refute the credit card charge through my credit card company to get Apple to fix the issue?
fayefromcary wrote:
(1) I have partial success with Bullet option 2.) Copy the application from one Mac to another Mac. When you......
(2) That option partially works, but is not acceptable in the long term.
(3) I do indeed now have the application on both machines. If I look for the Pages 09 application in the App Store application, it shows up as installed. However, it does not show up in my purchase history! This is critical as far as I'm concerned because I will not see security updates or feature updates unless it shows up as purchased from the App Store. In fact, I'm hoping that I'll get a free upgrade to Pages 11 (if it comes out soon) based on how recent I've made the purchase of Pages 09.
(1) good news
(2) I can't decide for you. Remember that I am an end user like you.
(3) (a) I never saw security update applied to an iWork application.
(b) for the update, as the app if flagged as installed you will get the update if Apple deliver an ultimate one (update 9.0.6)
(c) don't dream. Apple never did that. What they do is to deliver a free upgrade to buyers of a machine when the corresponding order was delivered after the product announcement (example : Lion if you order a mac to morrow)
Pages '11 (maybe it will be Pages '12) will not be an update but an upgrade and in such case, we must pay.
I got the described behavior for the app named "The Unarchiver" and, applying what I described, the app behave now as it must do.
Please, click my blue name to get my address then send a mail to this one.
Yvan KOENIG (VALLAURIS, France) samedi 25 juin 2011 22:21:31
iMac 21”5, i7, 2.8 GHz, 4 Gbytes, 1 Tbytes, mac OS X 10.6.7
Please : Search for questions similar to your own before submitting them to the community
To be the AW6 successor, iWork MUST integrate a TRUE DB, not a list organizer !
Similar Messages
-
I purchased an audiobook from my iPod. It seems it is corrupted. I want to re- download it to my iPad but it says, "You've already purchased this.mdo you want to buy it again?" Why can't i DL the audiobook to my iPad. It is an associated device. Thank you.
Audiobooks are currently a one-time only download, so you won't be able to download it from the store without re-purchasing it. If it hasn't downloaded correctly then try the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via Store > View My Account and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find that audiobook and use the 'Report a Problem' link. When that has fixed and you can then re-download it and sync it to your devices
-
I just bought a new IMAC and I want to install the Office Mac 2011, but it doesn´t have a CD unit. How can I do it?
Howard has the easiest answer. Or at least, cheapest, since you don't need to purchase an external CD/DVD drive.
The "demo" software from Microsoft's site is exactly the same as what's on the DVD. Install that and activate it with the key in your software box.
From Microsoft's site:
How do I install Office for Mac 2011 if my Mac doesn't have a DVD drive?
There are two options for installing Office for Mac if your Mac doesn't have a DVD drive.
Option 1: Convert your Office for Mac 2011 trial. To convert a trial version, you must have a valid product key. The product key will convert your trial into a fully licensed version of Office for Mac.
1. Locate the 25-character product key in your product package or confirmation email.
2. Open any Office for Mac application, like Word, PowerPoint, or Excel.
3. On the first screen of the Microsoft Office Setup Assistant, click Enter your Product Key.
4. Enter your product key and complete the installation instructions.
Option 2: If you have not previously installed the trial version, you can download Office for Mac from the Office for Mac website. To download, install, and activate the software you must have a valid Office 2011 product key.
1. Locate your 25-character product key found in your product package or confirmation email.
2. Go to www.officeformac.com/download
3. Click Get Started to start the download process.
4. When prompted, enter your 25-character product key and select your product language.
5. When prompted, sign in with your Windows Live ID or sign up and create a new Windows Live ID account.
6. After you enter your Windows Live ID, you will see a link to download the software. (You will also receive a confirmation email with a link to your My Account page if you prefer to wait and download your software at a later time.)
7. Click Download Now to start the download.
8. Save the file to your desktop. Do not change the file name.
9. When the download is complete, double-click the .dmg file icon on your desktop. This opens the Installer application in Mac OS X.
10. Follow the instructions in the installer screens to complete your installation. -
I purchased numbers but want to install in my new iMac. how?
I purchased numbers but want to install in my new iMac. how?
If you purchased it from the Mac App Store, sign in with the Apple ID used to buy it, click on the Purchases tab, and download it from there.
If you purchased it from the iTunes App Store, you can't without getting the Mac OS X version.
(98673) -
Hello, I purchased pages yesterday and I took it off of my computer but accidentally took it off my purchases section in the app store. Now, if I go back to the pages site, it asks me to pay another 19.99. help! I didn't even get to use it.
There is nothing wrong with the OS update.
Delete ALL your email accounts.
Restart Playbook
Put the accounts back and ensure they are all set with PUSH ON. Manual (push off) will burn battery.
Similarly delete your wifi connections and add back when required.
Turn off wifi is not connected to wifi.
Any "hunting for connection" in email or wifi will burn up battery. -
I purchased pages app but in iCloud it prompts me to purchase page. It shows it has been downloaded but how do I launch it for use?
Documents in iCloud, whether uploaded automatically from an iOS device or via iCloud.com in a web browser from your Mac, are not available for sharing with others. You will need to use something like Dropbox or other public web-sharing site.
-
I want to install winXP on my iMac. It has OS 10.7.2 and uses a 27" display. I will use Bootcamp and create a separate partion for winXP. Bootcamp instructions call for a single disk winXP CD with Service Pack 2 on it. My version has winXP on one disk and Service pack 2 on another. Will this be a problem? If it is, is there a solution?
Tnx...K6jpjIf you just bought an iMac a week ago new, it WILL NOT support XP unless XP is inside a virtual machine. End of story. You will need Windows 7 if you plan to run Windows natively on any Mac in 2011.
Used models will run XP, though--from the Intel inception in '06 through the middle part of 2010.
However, consider that Microsoft wants XP gone--and badly so--even as it is extending security hotfix support through April 2014. This gives you two years and four months before you have to throw down for whatever's current at that time.
Windows 7 will give you a much better experience (dare I say more Mac-like?) than XP, as it seems to be better organized. The Taskbar, for instance, has become more like the OS X Dock in that you can "pin" things to it in a straightforward manner, unlike XP's seldom-used Quick Launch traybar.
7's also built to take advantage of all the snazzy new hardware you now have.
But don't let me sell it to you. It's really your call.
Nate -
I have bought an iMAC second hand but when updates to purchased (not by me) Apps I cannot download the updates as it is asking for the original owners password. How can I amend this or could I delete the Apps and download new ones in place under my email
If the machine was upgraded to Lion 10.7.x by the original owner then you bought an illegal license of Lion and also of any other applications that the seller said came pre-installed, this assumes the seller did not include original install media. In that case you need to contact the seller for the original install DVDs that came with the machine re-install up to Snow Leopard 10.6.8 and then purchase Mountain Lion ($20) and the applications you want or need. If the seller cannot come up with the original install discs then you can buy them from a nominal cost from AppleCare..
-
Want to install Skydrive on my mac, but the app store wants US billing information and I am in Gibraltar. Can anyone help me with this?
Yes, if this is a permanent change. But you still have to have all the other changes - billing address, credit card, residence, etc. See Manage My Apple ID.
If you can't remember answers to security questions:
The Three Best Alternatives for Security Questions and Rescue Mail
1. Use Apple's Express Lane.
Go to https://expresslane.apple.com ; click 'See all products and services' at the
bottom of the page. In the next page click 'More Products and Services, then
'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
ID security questions' and click 'Continue'. Please be patient waiting for the return
phone call. It will come in time depending on how heavily the servers are being hit.
2. Call Apple Support in your country: Customer Service: Contact Apple support.
3. Rescue email address and how to reset Apple ID security questions.
A substitute for using the security questions is to use 2-step verification:
Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID. -
I downloaded and installed Lion on an external hard drive using my laptop which is running Snow Leopard I have now decided that I want to install Lion on my Laptop, but when I go to the App store and click on my purchases it will not download again
Thanks Dirk,
Tried your suggestion various ways but it had no effect the download button was still greyed out and the install button would not activate will keep trying to find a solution. I dont want to boot from the external hard drive that has Lion on mainly because it is a usb HD and the connection to my wireless modem slows the connection rate and downloading would take about ten hours -
Question
I want to install Google Toolbar for Firefox, but this is availaible only for Firefox 4. Can I replace My Firefox 6 with this older one Firefox 4, please?Which Windows version are you running?
Try to run the Firefox installer as Administrator (right-click: Run as Administrator) and maybe the Firefox program also just one time. -
I purchased and downloaded CS6 for my MacBook Pro laptop from Adobe. I now want to add CS6 to an iMac, how do I go about installing it on this new computer?
Alibutlerdesigns you will use the same process to install on your second computer. You can copy the installation files using a USB drive if you do not wish to download the installation files again.
-
Hello , I have a license CS6 4 posts (3 installed on PC) I just got a mac so I wanted to install the latest license it but when I want to register on the site adobe it tells me that " the number provided is not valid "can help me thank you
Contact support by web chat.
Mylenium -
I have recently installed Lion on my iMac but now I cannot use attachments in hotmail in any browser
I have recently installed Lion on my iMac but now I cannot use attachments in hotmail in any browser. I am using an early 2009 21 iMac.
Try https://discussions.apple.com/message/23672167#23672167
Allan -
I have iphoto on my apple airwave. It is needing upated, but I am unable to update due to my exhusband. It was purchased under his itunes account. I can no longer even see my pics. What do I do.
Can I back up my iPhoto library without being able to get into it? Such a mess.
Just try what LarryHN recommended. Move the iPhoto application from the Applications folder to the Trash, then go the main page of the App Store, sign into the store menu with your AppleID, enter iPhoto into the Search Field. When iPhoto is found in the store, look, if you can buy it for free. Probably there will be a "Get" button beside the application. Then you can install it for free.
Before you run the newly installed iPhoto, make sure you have a backup. You should really not risk to run a new iPhoto version on your iPhoto library, before you copied the iPhoto Library to a different drive.
iPhoto needs to convert the library to a different format, and that can go wrong in rare cases, but it happens. You simply need to have a copy of your library before you risk the library upgrade.
Maybe you are looking for
-
Want to use a Credit Card from a Country which is not in Apple's List
Recently, I moved to Serbia, where I now live and work, and I would like to change my Apple ID account so that it it uses my credit card number here. Having said that, Apple has just about every country in the list except for Serbia. I'm aware that t
-
On the General tab for device status it says: "This device is not present, is not working properly, or does not have all its drivers installed. (Code 24)" The only option available when I click on properties of both devices is Start. When I click on
-
Communication between Windows 7 and Windows 8(and above) using Sockets(TCP and UDP)
I need to use TCP and UDP using Sockets to communicate between two(or more) applications installed in Windows 7 and Windows 8. Is it possible.? I tried within a LAN, but in vain. If needed I would post the appropriate code. Note: I only tried running
-
Labview automatically saves a text file as a readable text file but it has no .txt or .text file extension on. Is there a way in which you can make labview save a file automatically with a .txt file extension so it can be opened directly by notepad.
-
Hi all I thought I had cracked the business of putting realtime labels on the x-axis of Labview charts but today I found that the way I had done it was failing at any times between midnight and 01:00. In the past I have used a property node for my ch