Purchased pages in APP STORE, after clicking INSTALL ...

the program, the purchase could not be completed. the product distribution file could not be verified. it may be damaged or was not signed. PLEASE HELP thanks

Can you redownload it? Or repurchase it?
Try these two links for more info about troubleshooting Store purchases:
http://support.apple.com/kb/TS3624
http://support.apple.com/kb/TS3636

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Purchase record disappears in Purchases page of App Store

I upgraded my OS to Lion early this year and appeared in the Purchases page of App Store before. Recently, I would like to upgrade my MBA and opened the Purchase page of App Store. The purchase disappeared so I could not do the upgrade. Where should I report this and get it resume on my purchase page? Thanks!

Hi..
It may be, "hidden" ..
Follow the instructions here > Mac App Store: Hiding and unhiding purchases
Once your purchases are available ..
How to re download apps from the Mac App Store:
Open the App Store. From the menu bar click Store > Sign In
Click Purchases from the top of the App Store window.
Select which apps you want to re download. Then right or control click where you see Installed then click Install.
Make sure and use the same Apple ID used for the original purchase.

Crash report when i sign out from app store after finish install mountain lion on my macbook pro retina. please fix this

Hi, I already finish download osx maountain lion after 2 attempts for my macbook pro retina. and when I want to sign out from my account at app store, it crash and some crash report show up. and if I sign in it happen also, but the app store still can be run after got the crash report, and I already sent the report to apple. do anyone got this problems ? and for apple : please fix this problems !

Install or Reinstall Lion/Mountain Lion from Scratch
Be sure you backup your files to an external drive or second internal drive because the following procedure will remove everything from the hard drive.
Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Erase the hard drive:
1. Select Disk Utility from the main menu and click on the Continue button.
2. After DU loads select your startup volume (usually Macintosh HD) from the
      left side list. Click on the Erase tab in the DU main window.
3. Set the format type to Mac OS Extended (Journaled.) Optionally, click on
        the Security button and set the Zero Data option to one-pass. Click on
      the Erase button and wait until the process has completed.
4. Quit DU and return to the main menu.
Reinstall Lion/Mountain Lion: Select Reinstall Lion/Mountain Lion and click on the Install button.
Note: You will need an active Internet connection. I suggest using Ethernet if possible
            because it is three times faster than wireless.

My iPad , the purchased page in app store is blank

MY purchased page is blank , I want to find the old apps to install is become a big problem.
HOw to fix it?

Many users are experiencing this problem today, it appears to be a problem on Apple's end.
You can do a search for your purchased apps - one at a time - and they will appear in the app description page and you can download them again from there.
We just have to wait until Apple fixes this in order to use the Purchased tab in again in the app store. Not everybody is having this problem, but unfortunately if it is affecting you, its kind of a pain and a bit of an inconvenience right now. I am experiencing the same thing as you.

Redeemed iTunes GC but Unable to Purchase Pages on App Store

I would like to purchase Pages for my new Macbook Air. I redeemed 2 iTunes gift cards which shows up on my account just fine. However, I go into the Mac App Store to purchase Pages and it asks me for my credit card info or to redeem a gift card. Well, I already did that but it keeps taking me to the page to use either a credit card or redeem a gift card. I checked my iTunes account and I have sufficient funds to purchase this app. Why won't it use the funds in my iTunes account?

Why won't it use the funds in my iTunes account?
If the total cost of Pages including any applicable taxes and fees exceeds the balance from the gift cards, the difference is automatically charged to a credit or debit card account.
iTUNES STORE - TERMS AND CONDITIONS

Cant download App's from the App Store after Lion install???

Everytime i go to the app store to download an app ( Evernote or Soundcloud) i click the app and click the green install button but then nothing happens, the little wheel in the top left just goes round & round & round & round without it doing much. I dont even get the app in the dock!! Does anyone know if this is a wide spread problem or just an issue with lion???
Cheers

Hi there geagarde,
If you are experiencing this on an iOS device, you may want to try force closing all open apps and resetting the device as an initial troubleshooting step. Take a look at the articles below for more information.
iOS: Force an app to close
http://support.apple.com/kb/ht5137
Turn your iOS device off and on (restart) and reset
http://support.apple.com/kb/ht1430
If you are not experiencing this on a iOS device, let me know what operating system you are using (OS X or Windows) so I can provide you with a better resource.
-Griff W.

I downloaded and installed Lion on an external hard drive using my laptop which is running Snow Leopard I have now decided that I want to install Lion on my Laptop, but when I go to the App store and click on my purchases it will not download

I downloaded and installed Lion on an external hard drive using my laptop which is running Snow Leopard I have now decided that I want to install Lion on my Laptop, but when I go to the App store and click on my purchases it will not download again

Thanks Dirk,
Tried your suggestion various ways but it had no effect the download button was still greyed out and the install button would not activate will keep trying to find a solution. I dont want to boot from the external hard drive that has Lion on mainly because it is a usb HD and the connection to my wireless modem slows the connection rate and downloading would take about ten hours

Whenever i update iPhoto by my app store after the download completes a message appears stating that a problem has occurred iPhto cannot be installed please try again by using the purchases tab in the app store.....i am in a big fix please help

whenever i update iPhoto by my app store after the download completes a message appears stating that a problem has occurred iPhto cannot be installed please try again by using the purchases tab in the app store.....i am in a big fix please help

There's a link on the right hand side of the App Store Window.LN

I keep getting 'unknown error' after clicking 'install app' when trying to download Mavericks from the App store.

Trying to install Mavericks from the App store on my 2011 11" Macbook air, (wihch has more than 15GB free space). After clicking 'Install App', and entering the Apple ID password, I get 'unkonwn error'.

You can't use Safari to download iPad apps. Only use iTunes/App Store.
 Cheers, Tom

Problem with Resuming and Installing Apps Purchased using Mac App Store

Recently I have been trying to download and install AeroFly FS which I purchased from Mac App Store (17GB) and with my internet connection it take some 4-5 days to download that.
I have 2 problems.
1) Resume download don't work if I happen to reboot my macbook pro for some reason after pausing the download before the reboot. When I reboot and try resuming the download... the resume button changes to install, and the download start afresh, I technically lost all my previous downloaded data.
2) The app was 17GB ( I guess thats the installer), and I had some 25GB left after the download completed. But it gave an error saying while installing that not much disk space. So I moved/deleted many item on my drive and got the disk space to some 37GB Free. But it was still giving the same error of not much disk space.
So, I thought the new avaialable diskspace was not accounted for. So, I rebooted the macbook. And to my agony, I found the roboot wiped out the 17GB installer I managed to download from Mac App Store.
So, far i have wasted almost more than a week trying to download and install this app. Now, I am re-downloading it for the third time.
Any Help will be highly appreciated.
Any Tips on how I can move the installer once it sdownloaded to my external HDD, and where can i find this installer which App store downloads?
Regards,
Sapam

Hi ...
37GB of free space is not enough.
Right or control click the MacintoshHD icon. Click Get Info. In the Get Info window you will see Capacity and Available. Make sure there's a minimum of 20% free disk space.
Freeing Up Hard Disk Space - Mac GuidesFreeing Up Hard Disk Space - Mac Guides
OSX Tips Where did my Disk Space go?

TS1702 I use iphone5, I see an app update on the app store. but when App store and click on the update tab, it doesn't show me which application to update.. just give me a blank page.!!!! what is the solution for this.!!!!

I use iphone5, I see an app update on the app store. but when App store and click on the update tab, it doesn't show me which application to update.. just gives me a blank page.!!!! I wouldn't able to know what app has to be updated, untill and unless i get check for each every app on the app store installed on my iphone... what is the solution for this.!!!! can any1 one help me out.!!!!

Cc2528 wrote:
The iTunes Store on my iPad is set up with all my music already. And at the very bottom it shows my apple Id username. The only place it shows the previous owners id is in the App Store...
You can probably change the ID in the "iTunes and App stores" settings on the iPad....click on the wrong account ID , select sign out, then log in with your own ID, I have not done this but I think it works.....
but I would be more inclined to to the factory reset and start afresh.

Can't re-install apps via App Store after deleting them.

Can't re-install apps via App Store after deleting them.
I tried cleaning all appstore.plist, cache, cookie files.
The problem remains the same.
Please advice.

If you have more than one user account, these instructions must be carried out as an administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Select
/var/log ▹ install.log
from the hierarchical list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar. Then select the messages from the last installation or update attempt, starting from the time when you initiated it. If you're not sure when that was, start over and note the time. Copy them to the Clipboard (command-C). Paste into a reply to this message (command-V).
If there are runs of repeated messages, post only one example of each. Don’t post many repetitions of the same message.
When posting a log extract, be selective. Don't post more than is requested.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some private information, such as your name, may appear in the log. Edit it out by search-and-replace in a text editor before posting.

App purchased on App Store will not Install...

I'm on an Intel iMac OS 10.6.8. My Mac has 3 accounts on it, me, wife and Kids.
Wife purchased "Numbers" from App store yesterday in her account on her Apple Id. The App's Icon jumped from App Store into the Dock and the dock icon indicated that the app was downloading like it's supposed to. However once the download had completed the App was nowhere to be found and clicking on the dock Icon did absolutely nothing. A search of the Applications folder confirmed the App was not Installed.
Going back into the App store and looking in the Purchased section showed Numbers was purchased and the button said "Install" rather than "Installed" so we downloaded again with the same results. Have done this half a dozen times and Numbers just refuses to install.
I have downloaded other App's in her account without any problems. We did have a demo of iWork on the Mac a while ago but that was deleted, don't know if that may have anything to do with it. Have tried all the obvious like permissions repair etc. email to Apples App store support team was a waste of time, no useful information in there.
Any help would be appreciated...

Done that and it's definitely nowhere to be found. Have just been on the phone to Apple support for over an hour and still not sorted the problem. The wife has now gone to work and she won't tell me her Apple password so even though I have a few other options to try I can't untill later on.
Going to try installing later on in Safe Mode, see if that works...
Meanwhile... twiddles thumbs and hopes for any more advice.
Thanks all!

IOS should keep me in app store after purchase

Hi,
I would like to make a suggestion and to see if its possible to have it implemented by Apple. For iOS5 I would like to see as part of the App store settings in the settings app, it should have a feature where you can check "on" to keep you in app store after purchasing an item and not kick you to the homepage where the item is being installed. That way you can install multiple items while in the app store.
I see this as a feature in many ways: for instance, kicking people out of the app store requiring going back, some might get lazy and not bother. By keeping them in app store, they can just purchase another item right away. I see the point being made that new users to iOS won't understand that the app is being installed in the "background" ie (off current screen) but thats why its a setting to be toggled in the settings.app and initially off.
Thank you,
AE

Sorry I thought this is where you discuss and make suggestions. Never came across the link you provided.
Thanks for the link, I have already left my feedback.

I have 2 macs, 2 iPhones and am looking to buy an iPad. If I buy an app like pages or angry birds from the app store, can I install it on all of them?

I have 2 macs, 2 iPhones and am looking to buy an iPad. If I buy an app like pages or angry birds from the app store, can I install it on all of them? Is that legal to authorize all of those devices, I think I get up to 5, so that it would work?
Thanks

You can buy and install on all your IOS devices, and separately buy and install on all OSX devices, so 2 purchases.

Purchased pages in APP STORE, after clicking INSTALL ...

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