Purchased Photoshop CC today for Mac and upon downloading received message "Adobe Application Manager quit unexpectedly." Please help!
Please help!
Hi, have u tried to reboot the system? Does this happens all the time?
Regards,
Martin Benes
Similar Messages
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Please help! I am on a MAC and I can't get past it saying Adobe Application Manager quite unexpectantly. It gives me the options of "OK", "Re-open" or "Quit". I have tried all of them and they all get me no where!
Please refer to :
Troubleshoot Creative Cloud download and install issues
Troubleshoot CCM Applet installation and download
InDesign trial download - Adobe Applications manager keeps quitting unexpectedly.
You can download directly if using a different browser also fails.if you follow all 7 steps you can directly download a trial here: http://prodesigntools.com/adobe-cc-direct-download-links.html and activate with your serial number. if you have a problem downloading, you didn't follow all 7 steps, or your browser does not accept cookies. The most common problem is caused by failing to meticulously follow steps 1,2 and/or 3 (which adds a cookie to your system enabling you to download the correct version from adobe.com), failure to obtain that cookie results in an error page being displayed after clicking a link on prodesigntools.com.
Regards
Rajshree -
Premere and After Effects are missing from Cloud Adobe Application Manager... please help ASAP
Premere and After Effects are missing from Cloud Adobe Application Manager... please help ASAP
Short and to the point: If they don't show up, your system doesn't support them. Refer to the Tech Specs on teh product pages and make up your mind...
Mylenium -
Adobe Application Manager quit unexpectedly and won't reopen
When I try to download a program (that I paid for) the application manager opens, immediately closes, and says "Adobe Application Manager quit enexpectedly". When I click on "Reopen" it does the same thing again. How do I download the program? (My operating system is Mac OSX 10.9.1)
uninistall aam and then reinstall it.
if you're a cc subscriber, http://www.adobe.com/support/downloads/detail.jsp?ftpID=4774 -
I can not update several of my apps that i have purchased a while back in my Apps Store on my MacPro. Because it keeps using my old @me account for iTunes and i don't remember the password or security question, Please help?
Hi AlphaCentori,
If you are having issues accessing the Apple ID that was used to originally purchase those apps, you may find the following article helpful:
Apple Support: Rescue email address and how to reset Apple ID security questions
http://support.apple.com/kb/ht5312
Regards,
- Brenden -
Photoshop and Illustrator updates fail using Adobe Application Manager, why and what can I do?
In the Adobe Application Manager, it says there are updates for both Photoshop and Illustrator. When I click to update, they both downloaded and attempted to install and in the middle of this process, Application Manager shows that the updates fail. After this, upon restart of my Mac–running Lion–Illustrator shows that it's up to date in the Application Manager and Photoshop shows an update is available. Upon trying to re-update Photoshop again, the update fails again and again.
I have updated before a few days ago with no problem, so I don't understand why the updates are failing and why after doing so, now Illustrator shows that it is up to date and Photoshop does not.
Has anyone else had this problem and if so, does anyone know why and what I can do about it?
Thank you.Hi Richei Creative,
These would be my suggestions:
Create a new user account with administrative rights, log out of your current account and into that one, launch Adobe Application Manager and attempt the Photoshop update again.
Instructions if you need them - http://support.apple.com/kb/PH11468
If this fails, uninstall Photoshop (Applications > Utilities > Adobe Installers) and reinstall Photoshop then from Adobe Application Manager the attempt the Photoshop update again, also from the newly created user account.
Hope these help,
-Dave -
Tried to check on updates for CS6 64 bit - Received message saying application manager may be damaged - download and install new copy - when I try this I receive message ERROR 404 I have a PC - any help would be gratefully received - thanks - William
reset your preferences:
dreamweaver: http://helpx.adobe.com/dreamweaver/kb/restore-preferences-dreamweaver-cs4-cs5.html
flash: http://helpx.adobe.com/flash/kb/re-create-preferences-flash-professional.html
indesign: https://forums.adobe.com/thread/526990
lightroom: http://www.lightroomforums.net/showthread.php?14226-Resetting-%28or-Trashing-%29-the-Light room-Preferences-file
photoshop: https://forums.adobe.com/thread/375776
if that fails, uninstall ps, clean (Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6) and reinstall. then use the manual updates. -
Have not changed any settings on my mac. Quit the application end of the day. The next day I went to start it and it won't open. Everytime I try to launch it, it won't open and I get this error message: The application itunes quit unexpectedly. The problem may have been caused by the libgnsdk_dsp.1.9.5.dylib plug in
Have not changed any settings on my mac. Quit the application end of the day. The next day I went to start it and it won't open. Everytime I try to launch it, it won't open and I get this error message: The application itunes quit unexpectedly. The problem may have been caused by the libgnsdk_dsp.1.9.5.dylib plug in
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I deleted the mail app and now could not reinstall. Mail repeatedly quits. Please help reinstall mail app on imac. Thanks.
Re-install the OS, the only sure ay to get it back working.
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My adobe photoshop and illustrator aren't opening; this message appears "Adobe Application Manager, required to start your trial, is missing or damaged." even though I already have application manager? help please
I am using MAC OS
ps: I already tried these solutions and none of them have worked
-delete adobe manager and download it again
-use the adobe cleaning tool
-delete photoshop and illustrator and re download them
-updated my OSA chat session where an agent may remotely look inside your computer may help
Creative Cloud chat support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html -
Photoshop won't download. The Adobe application manager continues to quit unexpectedly.
I am trying to download a free trial of PS first before I decide to purchase a subscription. Every time I try the Adobe application manager asks quits unexpectedly. I try to reopen and it just closes itself and PS won't download. Running on a MacBook Pro w/ OS X Yosemite 10.10.1
Spin It Creative please see http://forums.adobe.com/message/5424231#5424231 where this topic has been discussed.
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I got a new laptop and installed FM10. To avoid getting the License expired error, I tried installing TCS update 3. But the system displays an error Adobe Application Manager may be damaged. I re-installed Adobe Applicaiton Manager, but still the same error.
Adobe support provides free installation assistance. Call them.
Art
Art Campbell
[email protected]
"... In my opinion, there's nothing in this world beats a '52 Vincent and
a redheaded girl." -- Richard Thompson
No disclaimers apply.
DoD 358
I support www.TheGrotonLine.com, hyperlocal news for Groton MA. -
I purchased and installed Family Tree Maker for Mac from the App Store about 6 months ago. I heard that possibly a new version was coming, though I had not received any update notice. I went to the App Store and it no longer shows the app, either as available for purchase or as an app I have previously purchased. So I can't get any information on the app, support, etc.. How can an app I have purchased disappear from the purchased list??? How can I get update information or support links? (contacted FTM website and phone support and they said if I bought my program from App store, I have to get update information there).....the Update Info button in my program is actually greyed out!! So the program I bought doesn't even have the normal update link!! I thought one of the advantages of App Store purchase was being able to redownload the program in the unlikely event it was lost....ie: no need to worry about having the install CD. So now I only have my installed, operating copy and no way to reinstall if it crashes due to corrupt data, etc.!! Not a happy result from an App Store purchase! And I must say the circular references in the support link are frustarting...apparently there is NO live support for the App Store itself!
Thanks for THAT tip: iTunes acct. history DOES show my (few) Mac app purchases, buried in with my MANY iPhone and iPad apps! So I CAN prove I bought it (7 months ago, not 6), but you wouldn't know it from the App Store app on my Mac! But that does leave a few other ?'s hanging: like how could I download it again, or check for updates (as I said, the version installed has the "update" button greyed out! Ancestry.com (who sells it online and support it for other buyers said update info for App Store purchasers comes through the App Store.
I may just be out of luck with this because after 7 months of ownership, they (Ancestry) just replaced FTM with a new version (Family Tree Maker for Mac2) that is NOT an upgrade (though prior owners get $4.00 off on a $52.00 purchase!!). I'll probably just plump for that....direct from Ancestry.com...and give up on the Mac App Store, because the new version reportedly has major enhancements in sync-ing your family history record between your computer and the cloud program available online. Genealogy software, like everything else is migrating to the cloud, but one really does need a resident program on their device because you're often collecting data "in the field" in libraries, historical archives, cemeteries, etc. where you really can't get online in many cases. Fortunately, more and more of the source data is coming online, so more and more can be done from home! -
I purchased photoshop windows but needed mac. I downloaded Mac but it says serial number is invalid.
I want to know how to down load photoshop 6 for my mac. I accidentally purchased photoshop windows. I downloaded mac version but it says serial number invalid.
Hi Tyson,
You will not be able to use a windows Serial Number of MAC or vice versa. If you have a windows serial number and if your want to swap it with MAC then you can follow the article: Order product | Platform, language swap which will explain you about platform swap.
Let me know for any other confusion, also let me know if it works or not.
Thanks,
Ratandeep Arora -
For some reason when I insert installation discs for programs like iWork's and office for Mac the drive does not read the disc. I tried movies and music and they worked perfectly. I was able to fix the problem with the iWork's disc by creating a disc image in another drive, I have yet to do this with the Office for Mac but I would like to know what could be the reason for this problem. Any help is appreciated.
@ RabidPineappler and Froggiefo20...
I forgot that I have an extended AppleCare Protection Plan, I contacted Apple today (in Sydney) and they took me through step by step. I tried inserting my OS X disc and it accepted it, I tried putting in a commercial DVD (Star Wars) and it started playing. I then tried putting in a commercial CD and it wouldn't work through iTunes. It made incredibly sick whirring noises and then eventually (approx 5 minutes later) appearred on my desktop, but iTunes7 would not recognise the disc.
Then he suggested I log in under another username which I did... Then my drive prompty died. It does not accept any disc now. He said that I need to have my iBook seen to by a technician. Since I have the extended warranty, my repair shouldn't cost me anything (the extended warranty was ovver $400, so it better not cost anything), so I can't give you an indication as to what you will be up for.
You do not need o take your iBook to the place where you bought it, but ensure you have your sales receipt.
Hope I helped.
Clairbear
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