Purchased Photoshop Elements 13, downloaded, entered serial numbers, then got the error message: OS Requirement not met, Windows Vista not supported.

Purchased Photoshop Elements 13 (upgraded from Photoshop Elements 10), downloaded, entered serial numbers, then got the error message: "OS Requirement not met, Windows Vista not supported" now what?

Sweetie Bug wrote:
now what?
System requirements | Adobe Photoshop Elements
The last version of PSE which supported Vista was version 12.
You'll either have to upgrade your operating system to Windows 7 or Windows 8 or return PSE 13 for a refund.

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Sandeep Singh (Official Rep) replied to this problem:
Elements 12: Editor will not Open
Hi Kimberly,
Please follow these steps:
Try to rename SLCacje to Slcache.old
C:\Program Files (x86)\Common Files\Adobe
and
SLStore to Slstore.old
C:\ProgramData\Adobe\SLStore
and Right Click on the Photoshop Elements 12 icon and run as administrator
Let me know if this works.
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Purchased Photoshop Elements 13, downloaded, entered serial numbers, then got the error message: OS Requirement not met, Windows Vista not supported.

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