Purchased product and subscription not showing

Hi
Yesterday I paid for a one month webbasics+. An invoice was then sent to my inbox.
Site Subscription for: rpmglocom.businesscatalust.com (429987)
Product
Description
Unit Price
Tax
Quantity
Total
Subscription - webBasics+ - DUS_CMS_M
28-May-2012 to 28-Jun-2012
US$12.21
US$0.00
1
US$12.21
Tax Total:
US$0.00
Grand Total:
US$12.21
Paid Already:
US$12.21
Outstanding:
US$0.00
Firstly, the site subscription is for .businesscatalust, not catalyst. there must have been an error somewhere down the line and it may well have been a typo commited by myself.
At the time of purchase I went to the managment screen and was able to get the dns details to give to my domainname provider. ns1worldsecure... (+ns2 and 3) something like that.
In my Adobe page it is showing no subscriptions and no history of having purchased anything.
This is concerning as I need my site to go live this week.
Secondly, I would like to thank people in advance for their help on this matter but would have prefered a simple email address to contact someone on. Going through this is a bit of a ballache.
Thanks
Russ

Do you ever get this screen?

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